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  3. Mural
Logo of Mural

Mural

byMural
in
4.4
Market Presence: Visual Collaboration Applications, Design Collaboration Tools

Overview

Product Information on Mural

Updated 13th October 2025

What is Mural?

Mural is a software designed to facilitate digital collaboration and visual thinking among teams. It provides tools for creating diagrams, flowcharts, mind maps, and digital sticky notes, supporting brainstorming, planning, and problem-solving sessions. The software allows users to work on shared digital canvases in real time, enabling synchronous and asynchronous contributions from multiple participants. Features include templates for common business processes, voting and prioritization mechanisms, commenting, and integrations with other productivity platforms. Mural aims to address challenges in remote teamwork by offering a structured environment for idea organization and decision-making, aiming to improve communication and alignment across distributed groups.

Mural Pricing

Mural software offers a subscription-based pricing model with multiple plans designed for individuals, small teams, and enterprises Each plan provides varying levels of access to collaboration features, templates, and administrative controls Pricing is typically structured on a per user per month basis, with options to pay monthly or annually, and additional services may be available as add-ons

Overall experience with Mural

Marketing Content Editor
<50M USD, Services (non-Government)
FAVORABLE

“Easily share materials and plan campaigns among colleagues and departments”

5.0
Feb 11, 2026
Working in an Italian and international nonprofit environment, collaboration often happens across countries, time zones, and departments. We often use Mural to share materials, co-create campaigns, and align on brand projects.
DESIGN MANAGER
1B - 3B USD, Banking
CRITICAL

“Exploring Enhanced Teamwork with Innovative Design Thinking Tools”

3.0
Oct 15, 2024
Good collaboration tool to represent ideas, also good templates to help teamwork

About Company

Company Description

Updated 7th February 2025

Mural is focused on providing a comprehensive visual platform that enables efficient planning, meeting, and workings. Mural streamlines communication, allowing diverse experiences to contribute insight while keeping everything organized in a single platform. This aids team members in staying engaged and producing quality work. Moreover, Mural facilitates distributed, global teams in achieving faster alignment and making rapid decisions. This capability is applicable to a variety of tasks ranging from weekly meetings to strategic initiatives. Mural also simplifies project overview by providing one central location for idea sharing and visual context. The platform is able to facilitate improved progress pace, refined idea generation, enhanced team satisfaction, and consistent high-quality output.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2011
Head office location
San Francisco, United States
Number of employees
501 - 1000
Website
https://www.mural.co

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Mural

Mural Likes & Dislikes

Like

Visual collaboration across departments and countries. Material and assets sharing within the context: it's really easy to upload material, documents, images, videos. Templates for journey mapping, brainstorming and campaign planning.

Like

It's a very good tool to implement design thinking, it helps too in ideation sessions, and to categorize content to get a priority love the reactions that we can use in the canvas.

Like

There are so many features - I feel like we discover new emojis or different options new every time. It makes team meetings more fun by creating an interactive environment to play around with. You can quickly set up a board and easily share it with just a link.

Dislike

Board clutter over time: Large boards can become visually overwhelming. Performance with heavy content: when the boards are loaded with high-resolution visuals, loading can become slow. Onboarding for new users sometimes needs guidance.

Dislike

Limited mobile and tablet functionality is difficult to interact with the posits on these devices. When the project is too big, we have performance issues.

Dislike

It can be a bit distracting when people who are lost are scrolling around on a board aimlessly. Designers have a clear advantage in using this tool, so I'm missing some more tutorials on how to use it. There are so many similar collaboration tools on the market, and so many people are using different things.

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Peer Discussions

Mural Reviews and Ratings

Showing data for 10 ratings and reviews for Design Collaboration Tools market. View all 122 ratings and reviews across markets for a complete picture.

4.5

(10 Ratings)

Rating Distribution

5 Star
50%
4 Star
40%
3 Star
10%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

5.0

Service & Support

4.8

Product Capabilities

4.9

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Marketing Content Editor
    <50M USD
    Services (non-Government)
    Review Source

    Easily share materials and plan campaigns among colleagues and departments

    5.0
    Feb 11, 2026
    Working in an Italian and international nonprofit environment, collaboration often happens across countries, time zones, and departments. We often use Mural to share materials, co-create campaigns, and align on brand projects.
  • IT Manager
    50M-1B USD
    Transportation
    Review Source

    Features Encourage Engagement But May Overwhelm Teams With Frequent New Discoveries

    5.0
    Feb 2, 2026
    Mural is a great collaboration tool that we use often to bring the team together for a brainstorm or retrospective.
  • TRANSFORMATION MANAGER
    50M-1B USD
    Transportation
    Review Source

    Mural supports teamwork, easy collaboration tool incl. voting function

    5.0
    Aug 19, 2025
    Mural is a great tool to use for collaboration, teamworkshops, documentation, etc. The functions and the appreance are great.
  • DIRECTOR
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Intuitive Interface and Flexible Templates provide lots of utility from mural

    4.0
    Jul 23, 2025
    Mural has been a great software addition to our company over the last couple years. We've found a wide range of uses for it on different projects and initiatives and it has been great for brainstorming, project planning and tracking work.
  • SR EXPERIENCE DESIGNER
    50M-1B USD
    Insurance (except health)
    Review Source

    A Detailed Look at the Mural Tool for Efficient Collaboration

    5.0
    Jan 15, 2025
    I use Mural application quite often for many projects that involve other stakeholders and I really appreciate the overall functionality and features this application offers. It makes it easier to do brainstorming sessions, prepare work with prioritization and mostly for me by planning, show-casing and evolving my designs.
Showing Result 1-5 of 10

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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