Name: Navan
Rating: 4.4 (142 reviews)

Overview

Product Information on Navan

Updated 13th October 2025

What is Navan?

Navan is a software designed to streamline travel and expense management for businesses. The software provides end-to-end travel booking capabilities, integrating flight, hotel, car rental and rail options within a unified platform. It supports automated expense tracking, compliance enforcement and real-time reporting, allowing organizations to manage business travel and spending efficiently. Navan features tools for budgeting and policy management, enhancing visibility and control over travel expenditures. The software also offers mobile access, enabling users to book and manage travel arrangements remotely and submit expenses on the go. Navan addresses the business problem of managing complex corporate travel and expense processes, reducing manual effort and improving accuracy in reconciliation and reporting.

Overall experience with Navan

HR Business Partner

<50M USD, IT Services

FAVORABLE

“Platform Enables Team Trip Management But Faces Regional Pricing Challenges”

4.0

Nov 21, 2025

It is a very good platform, it allows us to give access to our team members so they can manage their own trips but it also lets us make purchases on other people's behalf. Not only that, it has multiple options of hotels. It is simple and quick.

MANAGER, BUSINESS DEVELOPMENT

250M - 500M USD, Software

CRITICAL

“Platform Lacks User Friendliness, Leading to Bookings Outside the System”

2.0

Nov 5, 2025

It's not the most user friendly platform. I often book work-related travel outside the platform to give myself more flexibility.

About Company

Company Description

Navan is an integrated application aimed at simplifying travel procedures. Its primary function is to save time that is typically spent on tasks such as modifying flight schedules or processing numerous transaction receipts. Navan's scope extends to offering convenience for various sections of a business. from finance departments to travel administrators and staff members. It allows for real-time tracking, potential cost reduction, and management while enabling individuals to concentrate on their priorities.

Company Details

Company type

Private

Year Founded

2015

Head office location

Palo Alto, United States

Number of employees

501 - 1000

Website

https://www.navan.com

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Reviewer Insights for: Navan

Deciding Factors: Navan Vs. Market Average

Performance of Navan Across Market Features

Navan Likes & Dislikes

How user friendly the platform is. You don't have to spend a lot of time on it to learn how to navigate it.

Stored payment options.

It's nice to be able to do/book everything you need in one place, without having to move around websites. Another big plus is that when using Navan, I don't have to pay out of pocket, and the bookings get expensed directly to the company. And since the company is able to set policy for each category of booking, the interface tells me right away what I'm able to book, which is approved by the company budget, this way there is no wondering if your expense will get approved or not.

In some countries such as Brazil, the prices for hotels and flights are most of the time double the price and we had to look for a local provider for that location. You cannot pre-pay car rentals. Also not so many flight partner, always the same companies and sometimes very expensive while we find others on Google and they are much cheaper.

Navan related booking fee.

Prices can be a lot more expensive than booking directly from the service provider (e.g. hotel or airline website) There has been times that the payment didn't go through with the hotel, and we had to pay out-of-pocket. Sometimes the support is also lacking. E.g. we had booked a hotel for a stay which before we arrived the hotel had a fire and had to close and none of us got notified, we only found out after we arrived at the hotel and we saw the sign.

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Navan Reviews and Ratings

Recommended Gartner Insights

<50M USD

IT Services

Review Source

Platform Enables Team Trip Management But Faces Regional Pricing Challenges

PEOPLE OPERATIONS MANAGER

50M-1B USD

Software

Good all-round business travel platform

Oct 17, 2025

I use Navan primarily for booking flights and hotels whenever I have a business trip. Overall, I haven't had any issues using the platform as a user, it's quite straight-forward.

HUMAN RESOURCES ASSOCIATE

Miscellaneous

Expense Tracking and Travel Management Simplified for Both Admins and Employees

Dec 15, 2025

Navan is a great travel resource with added perks, such as the Navan rewards that employees can use for personal travel. The setup was easy to deploy, and it does have integration capability with our HRIS.

CSM

Centralized Platform Simplifies Business Travel Planning and Itinerary Management

Nov 17, 2025

Overall, Navan makes booking work travel much easier and keeps everything organized in one place. It's convenient to have company policies built in, so I don't have to double check compliance when planning trips.

Sr Business Solutions Partner, Finance

Navan Travel Application Offers Efficient Bookings With Effective Policy Controls

5.0

Dec 31, 2025

We are using Navan travel application for last 3 years and it is seamless. Bookings and cancellations are very easy. Hotel bookings are easily available. Prices are reasonable. It has complex policy structure which allows employee to not misuse policy and bookings are controlled. Mobile application is very user friendly.