Alcatel-Lucent Enterprise's (ALE) vision is to deliver the customized technology experiences our customers need. Our mission is to make everything connect by delivering digital age networking, communications and cloud solutions with services tailored for your business success. In the Cloud. On Premises. Hybrid. We provide industry-specific Digital Age Networking, Communications and Cloud solutions, applications, and services to businesses of all sizes across the globe. Offering the flexibility of Cloud, On Premises and Hybrid, means that our customers can choose solutions that are tailored to their needs, and their business goals. ALE is committed to developing technology solutions that work for our customers, connecting people, machine, things and processes, while creating a more sustainable future for all.
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- The ability to natively integrate legacy analog/digital platforms with IP user and public access. - The variety of specific communication applications for different markets such as transportation, hospitality, healthcare, education, etc. - Excellent well established market recognition with continuous evolution for more than 20 years - The complete and powerful Actis tool for configuration and quotation. - The ease of third-party phone terminals.
I liked that the basic features are pretty easy to manage. Setting up a new user/set/voicemial box, for example, is pretty simple.
phone routing and hunt group are efficient features
- High price for certain applications and post-sale support, especially for the recording solution. - High price of Professional Services for certain added-value applications. - Poor integration with the OpenTouch solution.
It's near impossible to troubleshoot unless you are a dedicated Alcatel expert.
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