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  3. OpenText Content Management (Extended ECM)
Logo of OpenText Content Management (Extended ECM)

OpenText Content Management (Extended ECM)

byOpenText
in
4.3
Market Presence: Document Management, Digital Communications Governance and Archiving Solutions

Overview

Product Information on OpenText Content Management (Extended ECM)

Updated 19th July 2023

What is OpenText Content Management (Extended ECM)?

OpenText Extended ECM is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Extended ECM brings content and processes together to provide access to information when and where it’s needed to improve decision-making and drive operational effectiveness.

OpenText Content Management (Extended ECM) Pricing

OpenText Content Management (Extended ECM) Product Images

Extended ECM Landing Page
Extended ECM Landing Page

Overall experience with OpenText Content Management (Extended ECM)

IT Associate
50M - 250M USD, IT Services
FAVORABLE

“Improved productivity through configuration, with complex advanced features”

5.0
Jun 1, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Engineer
500M - 1B USD, Energy and Utilities
CRITICAL

“Good collaboration but some challenges communicating our need clearly leading into long definition phase”

3.0
Jan 16, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 13th January 2026

OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.

Company Details

Updated 13th January 2026
Company type
Public
Year Founded
1991
Head office location
Waterloo, Canada
Number of employees
10001+
Annual Revenue
3B-10B USD
Website
http://www.opentext.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

OpenText Content Management (Extended ECM) Reviews and Ratings

4.3

(250 Ratings)

Rating Distribution

5 Star
33%
4 Star
46%
3 Star
19%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?
  • IT Associate
    50M-1B USD
    IT Services
    Review Source

    Improved productivity through configuration, with complex advanced features

    5.0
    Jun 1, 2026
    My overall experience with OpenText Extended ECM has been positive, particularly from a customization and implementation perspective. It provides extensive configuration and customization that allows organizations to tailor the content management process to specific business requirements. During customization projects, I found the integration framework and workflow capabilities to be very smooth, and the metadata management features to be powerful and flexible.
  • IT Associate
    50M-1B USD
    IT Services
    Review Source

    Improved productivity through configuration, with complex advanced features

    5.0
    Jun 1, 2026
    My overall experience with OpenText Extended ECM has been positive, particularly from a customization and implementation perspective. It provides extensive configuration and customization that allows organizations to tailor the content management process to specific business requirements. During customization projects, I found the integration framework and workflow capabilities to be very smooth, and the metadata management features to be powerful and flexible.
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User Sentiment About OpenText Content Management (Extended ECM)
Reviewer Insights for: OpenText Content Management (Extended ECM)
Deciding Factors: OpenText Content Management (Extended ECM) Vs. Market Average

OpenText Content Management (Extended ECM) Likes & Dislikes

Like

I like the customization flexibility of this very much.Its workflow automation, metadata management, and custom modules allow the platform to be tailored to specific business needs, making it easier to streamline processes and improve user productivity.

Like

I like the customization flexibility of this very much.Its workflow automation, metadata management, and custom modules allow the platform to be tailored to specific business needs, making it easier to streamline processes and improve user productivity.

Like

I like the customization flexibility of this very much.Its workflow automation, metadata management, and custom modules allow the platform to be tailored to specific business needs, making it easier to streamline processes and improve user productivity.

Dislike

Some of the features were sold to us as working solutions with a little too light thought, leading to later confusion of the capabilities. The new tag-feature is not global but tied to a single master workspace, thus preventing us to use it properly when using both master and project worspaces. There is no way to change or fix any metadata for the old revisions (mostly freezing is ok but sometimes some additional info would be needed to add later on).

Dislike

Some of the features were sold to us as working solutions with a little too light thought, leading to later confusion of the capabilities. The new tag-feature is not global but tied to a single master workspace, thus preventing us to use it properly when using both master and project worspaces. There is no way to change or fix any metadata for the old revisions (mostly freezing is ok but sometimes some additional info would be needed to add later on).

Dislike

Some of the features were sold to us as working solutions with a little too light thought, leading to later confusion of the capabilities. The new tag-feature is not global but tied to a single master workspace, thus preventing us to use it properly when using both master and project worspaces. There is no way to change or fix any metadata for the old revisions (mostly freezing is ok but sometimes some additional info would be needed to add later on).