Overview
Product Information on Papyrus Platform
Updated 13th October 2025
What is Papyrus Platform?
Papyrus Platform Pricing
Overall experience with Papyrus Platform
Software Developer
500M - 1B USD, BankingFAVORABLE
“Ease of design stands out while doubts persist about nodes and versioning”
Whenever I've had doubts or needs, they've helped me solve them.
Chef De Projet
Gov't/PS/ED 5,000 - 50,000 Employees, GovernmentCRITICAL
“Nice product but difficulties with the commercial part”
The product works at our satisfaction and the results are globally satisfying. We also would like to highlight our satisfaction regarding the support given by the office in Wien.
Our rating below average is due to the fact that the initial offer does not correspond to our request and two scoping’s were necessary to match the contract with our requirements: low entry cost to capture the customer followed-up by 2 endorsement.
About Company
Company Description
ISIS Papyrus is a global software vendor with over 35 years of experience in delivering enterprise solutions for customer engagement, operational enhancement and digital transformation. The Papyrus software provides Omni-channel communication, BPM & case management and content services in an integrated platform to help organizations create, capture, extract and share information and deliver digital processes and enterprise software solutions in less time. The main focus of Papyrus software is on enabling non-technical business users to create and maintain customer-centric communications and processes through a collaborative approach and low-code business designer tools for better business and IT alignment. The Papyrus cross-industry platform is used by more than 2800 companies in the finance, insurance, utilities, telecom, healthcare, and Public Company sectors for accelerating digital transformation and improving customer experience (CX).
Company Details
Company type
Private
Year Founded
1988
Head office location
Papyrus Platz 1 2345, Brunn am Gebirge/Vienna
Number of employees
100 - 499
Annual Revenue
50M-250M USD
Website
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Papyrus Platform Reviews and Ratings
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- Software Developer50M-1B USDBankingReview Source
Ease of design stands out while doubts persist about nodes and versioning
Whenever I've had doubts or needs, they've helped me solve them. - Designer50M-1B USDBankingReview Source
Papyrus Designer considered the flagship product for advanced features
The platform provides a comprehensive list of services, we use some of them and they are excellent. - Software Development Manager50M-1B USDInsurance (except health)Review Source
ISIS Papyrus as central Output Management software (batch and individual)
ISIS Papyrus provides us with a solid overall concept for creating our documents (both physical and digital). It is a highly performant platform capable of generating large volumes of print output in a very short time, while also being customizable to specific customer needs. Due to its complexity, expertise or often the support of ISIS Papyrus is required. A migration two years ago from the WebClient (switching from Internet Explorer to Edge) was successful and was carried out together with employees from ISIS Papyrus. To this day, the products continue to be developed and are always kept up to date with the latest technology. - IT SOLUTION ARCHITECT50M-1B USDBankingReview Source
Papyrus platform impresses with good quality, stability, scalability and future-proofing
We're currently very satisfied with the Papyrus platform and the service. New projects, such as enabling accessibility, are actively supported and offered as requested. We currently use the Papyrus platform for our output management capabilities, and the software is very well suited for this. - IT Manager<50M USDInsurance (except health)Review Source
Challenges in Specialist Resource Needs Despite Unified Output Platform Benefits
We have a Good dialogue with Isis Papyrus and experience forthcomming help with our products.
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