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  1. Home
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  3. Power Automate
Logo of Power Automate

Power Automate

byMicrosoft
in
4.4
Market Presence: Integration Platform as a Service, Robotic Process Automation

Overview

Product Information on Power Automate

Updated 13th October 2025

What is Power Automate?

Power Automate is a software that enables users to streamline workflows and automate repetitive tasks across applications and services. The software provides tools for creating automated processes, integrating with various platforms such as cloud-based and on-premises solutions, and connecting data sources. It supports features like triggering actions based on events, managing approvals, and transforming data between systems. Power Automate addresses business challenges related to manual task management and process efficiency by facilitating automation of operations, reducing errors, and improving productivity through seamless connectivity among software solutions.

Power Automate Pricing

Power Automate software uses a subscription-based pricing model, offering various plans based on user needs, including per-user and per-flow options. Pricing is structured according to the number of users or the volume of automated flows, with additional charges for premium connectors and advanced features.

Overall experience with Power Automate

Manager
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Streamlined Document Automation that delivers consistent, reliable results”

4.0
Nov 16, 2025
My experience has been very positive. The platform has allowed us to streamline what was previously a manual and time consuming workflow. Once the automation was configured, the process became highly reliable and reduced risk of human error. While there is a learning curve during initial setup, the long-term benefits have made the implementation worthwhile.
MANAGER
500M - 1B USD, Healthcare and Biotech
CRITICAL

“Great potential to really help support automation efforts if you know how to construct the logic needed”

3.0
Oct 16, 2025
Although billed as a simple no code platform to bring automations to your mundane/routine tasks, it does require a higher level of understanding of logic. It has recently integrated copilot but that also has its own limitations in creating automations to readily deploy.

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Power Automate
Reviewer Insights for: Power Automate
Deciding Factors: Power Automate Vs. Market Average
Performance of Power Automate Across Market Features

Power Automate Likes & Dislikes

Like

What I value most is the way Power Automate turns complex, multi-step tasks into predictable, repeatable workflows. Its connectors make it easy to pull data from different systems, generate PDFs and prepare emails without manual intervention. This combination of flexibility and integration capability has been the biggest advantage for our use case.

Like

capabilities of automating simple routine tasks to reduce the administrative burden of having to perform them manually. Many of the triggers are easy to initiate and create and use connectors to integrate different services and platforms into the automations.

Like

The integration with other services is a real boon. The ability to leverage the Office 365 platform to our advantage. Whether it's integration with Sharepoint, Excel or our mail services it all contributes to a meaningful change in work flow.

Dislike

The main limitations are some advanced actions still require workaround or custom expressions which can increase the setup time for more complex flows. Troubleshooting can also feel cumbersome when error messages lack detail. Performance can vary during peak periods, causing occasional delays in processing larger batches. While none of these issues stop the workflow, they do add extra effort.

Dislike

The copilot integration could be much better as it is limited in supporting the understanding and implementation of requested actions and putting together proper sequences. When deploying or leveraging on mostly microsoft products one would think the creation of triggers, actions, conditions and outcomes in the logic would be near seamless as they should all play nicely but that isn't always the case.

Dislike

The issues that I come across are based mainly around the level of licensing with Microsoft Office having such an effect on the integration with other platforms. When looking at the last number of years that I have used it, the UI changes have been good but take more time than I would like to admit to adapt to. Finally with the level of license that I have with the product and the users that I work with having to reauthenticate with 60 days of time elapsed is frustrating for the end user when they are trying to do something in the moment.

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Peer Discussions

What Your Peers Are Saying About Power Automate

IT Manager
Has anyone ever created a desktop power automate to get attachments(PDF) from an email and then transfer that to a folder ?
IT Manager
here you go: https://www.youtube.com/watch?v=_jh7snqA4e4
See Full Discussion
10 Mar 20251.4k Views1 Comment
Director of IT
Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate)  platforms as part of their organizations?  What were the primary drivers for organizing this way?  Benefits?
Program Director, Intelligent Automation + Entrepreneur
I have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.
See Full Discussion
22 Sep 20252.7k Views3 Comments

Power Automate Reviews and Ratings

Showing data for 260 ratings and reviews for Robotic Process Automation market. View all 605 ratings and reviews across markets for a complete picture.

4.4

(260 Ratings)

Rating Distribution

5 Star
47%
4 Star
46%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager
    Gov't/PS/Ed
    Education
    Review Source

    Streamlined Document Automation that delivers consistent, reliable results

    4.0
    Nov 16, 2025
    My experience has been very positive. The platform has allowed us to streamline what was previously a manual and time consuming workflow. Once the automation was configured, the process became highly reliable and reduced risk of human error. While there is a learning curve during initial setup, the long-term benefits have made the implementation worthwhile.
  • Data Analyst
    Gov't/PS/Ed
    Education
    Review Source

    Power Automate is an awesome product to help make small repetitive tasks easier.

    5.0
    Nov 19, 2025
    Power Automate has made is so that we can create dynamic flows to respond to student needs and automate tasks that previously had taken time and consideration for. It's something that has been a lynch pin in setting up staff observation forms and check ins for individuals needing support.
  • PROJECT MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    Actionable Data Insights with Power Automate

    4.0
    Mar 30, 2026
    Power Automate efficiently allowed us to develop CRM like functionalities to action data insights developed in Power BI and delivered to the user via Power Apps. Being able to quickly test the value of data driven communications without having to scope a complex system integration with the enterprise CRM environment was a key enabler of agility.
  • SENIOR DIGITAL ANALYTICS MANAGER
    1B-10B USD
    Retail
    Review Source

    Power Automate Enables Seamless Business Integration Yet Remains Widely Underutilized

    4.0
    Oct 6, 2025
    Power Automate is a highly underutilized product for the business. Often teams onboard third party applications to deliver some of the same capabilities that Power Automate can deliver out of the box. Particularly for end users where no IT support is required to setup valuable business automation flows.
  • Software Development Manager
    50M-1B USD
    Real Estate
    Review Source

    Accessible automation that easily scales with your business

    5.0
    Feb 20, 2026
    Power Automate allows our organization to make automation accessible without sacrificing capability, allowing us to quickly move from ideation to a working solution. The tight integration with the Microsoft ecosystem has meant that this feels like a natural extension of our day-to-day work and not a separate platform to then manage. As the platform has matured over the past 5 years of us using it, we have seen more and better connectors to internal and external systems and vendors, and improved governance features that make it easier to use, allowing us to scale with confidence up to thousands of workflow runs per month.
...
Showing Result 1-5 of 304

Recommended Gartner Insights

  • Critical Capabilities for Robotic Process Automation
  • Magic Quadrant for Robotic Process Automation

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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