Name: Quadient AR Automation
Rating: 4.2 (79 reviews)

Overview

Product Information on Quadient AR Automation

Updated 13th October 2025

What is Quadient AR Automation?

Quadient AR Automation is a software designed to streamline and optimize accounts receivable processes for businesses. The software offers features such as automated invoice delivery, payment reminders, and dispute management to reduce manual tasks and improve cash flow performance. It provides dashboards and analytics for monitoring collections activities and identifying trends within receivables management. Quadient AR Automation facilitates communication between internal teams and customers by centralizing correspondence and documentation. The software addresses challenges related to inefficient collection methods, delays in payment processing, and lack of visibility into outstanding receivables, supporting organizations in improving operational efficiency and reducing days sales outstanding.

Overall experience with Quadient AR Automation

SENIOR SYSTEMS ENGINEER

500M - 1B USD, Banking

FAVORABLE

“Quadient Streamlines Back Office Tasks But Requires Time for Initial Setup”

4.0

Nov 15, 2025

We had a few redundencies and needed to increase productivity of our back office team. After researching online we decided to use Quadient. So far the journey with them was smooth.

Finance Manager

10B - 30B USD, Consumer Goods

CRITICAL

“Challenges Faced with Quadient's Support and Reporting System”

2.0

Apr 24, 2025

It's really hard to work with Quadient, overall, the support is limited, and it takes too long to get assistance. The Dashboard looks pretty but it doesn't display relevant information and it's not customizable. Reporting is extremely ineffective and complicated and again no support to create reports. The AI that was advertised doesn't really work

About Company

Company Description

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps hundreds of thousands of customers worldwide simplify the connection between people and what matters.

Company Details

Company type

Public

Year Founded

1924

Head office location

Bagneux, France

Number of employees

5001 - 10000

Website

http://www.quadient.com

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A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Quadient AR Automation

Reviewer Insights for: Quadient AR Automation

Deciding Factors: Quadient AR Automation Vs. Market Average

Performance of Quadient AR Automation Across Market Features

Quadient AR Automation Likes & Dislikes

It was created with automation in mind. We are able to streamline lot's of precesses our credit and accounts people used to do manually. Now they spend time on more complex issues.

1 - YayPay is able to create a document with ON Account Credits that are not included in the Feed 2 - It provides back feed into our ERP with notes (Dispute noting is maintained in YayPay. 3 - the roll up on Child, Parent and Grand Parent information on the accounts

I enjoy the emails I receive on my inbox but sometimes, even if I include the email address to flow to Yaypay it does not go to the correct profile

Nothing really. It takes a bit to create an automated version of our processes and sometimes can feel like it takes forever to adapt them. But it is a one time thing. You customized it and forget.

Lack of support and limited assistance when issues come up

I do not like the activity tab, I feel that it is not organized

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Peer Discussions

Quadient AR Automation Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Banking

Review Source

Quadient Streamlines Back Office Tasks But Requires Time for Initial Setup

FINANCE ASSOCIATE

<50M USD

Retail

Addressing the Dashboard Problem: Goal Visualization Challenges

5.0

Sep 29, 2025

Fast, clear to see, it is easy to see my goals, there is an issue that my time have the goals on the dashboard but the only way to visualize is by month, and the billing cut off, when not in quarter end is not always in the last day of the month but the last Friday, so on the dashboard tab on the goals column it would be better to have the flexibility to let us select the dates

Finance Associate

Software

Automated Email Features Simplify Tasks Despite Occasional Sending and Uploading Issues

Jun 16, 2025

Quadient is super user friendly, easy to learn & makes work easier, I'm able to send multiple invoices at once, statement links and can also download statements through excel. I think it's also easy for facilities to use and stays up to date.

Account Manager

AR Platform Streamlines Invoicing but Interface Requires Familiarization

May 13, 2025

Good AR platform, while the interface takes a bit of time to get used to, it becomes highly useful once you get the hang of it.

Accounts Receivable Specialist

IT Services

Daily Use of YayPay: An Account Receivable Specialist's Perspective

I use YayPay daily for my work as an Account Receivable Specialist. Since the first day of interacting with it I felt like the platform is extremely user-friendly, easy to learn how to master it, but very adaptable and customisable to ones needs. Rarely does the platform encounter any inconvenience and they are quickly solved once it does. In my experience, YayPay is one of the better platforms I have dealt with work-wise and I am happy to keep using it in the foreseeable future to make my work easier.