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Rossum

byRossum
in Intelligent Document Processing Solutions
4.6

Overview

Product Information on Rossum

Updated 3rd March 2025

What is Rossum?

Rossum has built an AI-powered intelligent document processing platform, delivering an advanced transactional document automation platform to 450+ enterprises globally looking to tame document chaos. Focused on driving efficiency and accuracy, Rossum combines an AI-first, cloud-native approach with specialist AI agents to automate document processing workflows end to end, address risks, enhance business relationships, and unlock real-time strategic insights from transactional data. The platform's adaptive design seamlessly integrates human expertise and technology, offering enterprises a tailored solution for optimal return on automation.

Rossum Pricing

Rossum's pricing is based on the number of transactions the specialist AI agents process annually. Rossum offers flexible subscription terms ranging from 12 to 36 months.

Rossum Product Images

Approval workflow
Approval workflow
Splitting and Sorting docs
Splitting and Sorting docs
Complex line items suggestions
Complex line items suggestions

Overall experience with Rossum

Finance - AP Manager
<50M USD, Healthcare and Biotech
FAVORABLE

“Intuitive Interface Enables High Automation and AP Team Restructuring”

5.0
Dec 26, 2025
Rossum has a really easy and intuitive Interface which makes it really easy and fast for new people to understand how it works. In our specific case, we receive on average around 15 000 documents monthly and we were able to achieve 90% automation rate which is incredible. This allowed us to reduce the AP team from 4 people to just 1 with the 3 people that left the AP team being reallocated to a new team that focuses on improving the relationships with our suppliers.
IT Manager
3B - 10B USD, Hardware
CRITICAL

“Promising IDP solution”

3.0
Nov 15, 2025
The human in the loop feature is good, but the speed of processing and pre-processing of documents should improve greatly to improve customer experience, and the cost per page should be brought down.

About Company

Company Description

Updated 7th December 2023

Rossum is a company that primarily focuses on streamlining document-based processes. The key areas that it addresses include multi-channel document receipt, automated data comprehension, two-way communication for resolving issues, and data utilization using extensive integrations. Typically, Rossum's AI engine excels in accuracy when compared to other data extraction solutions. It targets a 90% increase in document processing speed for every use case and ensures the automation of document-based communication from start to finish. Rossum offers a cloud-based platform which manages the entire lifespan of a document, from receiving to being posted on internal IT systems. It also provides a comprehensive document solution that takes care of aspects ranging from compliance and security to user training and IT. Finally, it ensures high availability and offers enterprise-grade SLAs along with 24/7 support.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2017
Head office location
London, United Kingdom
Number of employees
201 - 500
Website
https://rossum.ai

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Rossum
Reviewer Insights for: Rossum
Deciding Factors: Rossum Vs. Market Average
Performance of Rossum Across Market Features

Rossum Likes & Dislikes

Like

All the Rossum staff members we have met so far were super helpful and great overall. We can see and feel that they really care about improving the software and helping their customers.

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Like

Human-in-the-loop feature and the Aurora feature set.

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Like

The UI is really intuitive and simple. Even for people that usually take more time to understand how a new software/app works, in Rossum's case, we didn't see this happening, pretty much everyone knew how to use the tool from the start because it's really intuitive.

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Dislike

Not being able to download more than 500 documents at once; The overall UI is great and intuitive, however, in my opinion, the configuration pages for extensions are not that intuitive and sometimes can be a little bit hard to understand how it work.

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Dislike

Cost per page is getting too high compared to other LLM and Gen-AI based products in the market.

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Dislike

i think the things I dislike the most are: - lack of a mobile app; - datasets being limited to 50mb - lack of a feature to allow configuring automatic re-extractions of documents in To Review status

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Peer Discussions

Rossum Reviews and Ratings

4.6

(47 Ratings)

Rating Distribution

5 Star
66%
4 Star
32%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.8

Product Capabilities

4.6

Last 12 Months
Filter Reviews
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Reviewer Type
Reviewer's Company Size
Reviewer's Industry
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Reviewer's Job Function
  • Finance - AP Manager
    <50M USD
    Healthcare and Biotech
    Review Source

    Intuitive Interface Enables High Automation and AP Team Restructuring

    5.0
    Dec 25, 2025
    Rossum has a really easy and intuitive Interface which makes it really easy and fast for new people to understand how it works. In our specific case, we receive on average around 15 000 documents monthly and we were able to achieve 90% automation rate which is incredible. This allowed us to reduce the AP team from 4 people to just 1 with the 3 people that left the AP team being reallocated to a new team that focuses on improving the relationships with our suppliers.
  • HEAD OF SALES, ACCOUNT PAYABLES AND FINA
    <50M USD
    Healthcare and Biotech
    Review Source

    Rossum achieves 85% Automation Rate and completely transforms how AP teams work

    5.0
    Dec 25, 2025
    Since we started using Rossum, we had remarkable results: - 85% automation rate - AP team reduced from 4 to 1 FTE allowing us to redirect 3 persons to improve relationships with suppliers.
  • Managing Director
    <50M USD
    Software
    Review Source

    Intuitive Interface and Automation Supported by Professional Team Enhance the Experience

    5.0
    Oct 8, 2025
    Rossum is a high-quality product that works excellently and exactly as promised during the sales process. Rossums technology itself is possibly the best currently available on the market. The expectations we placed on Rossum starts to pay off, just a year after implementation. Rossum can be proud of its people, as they are one of the key drivers of success.
  • AP Accountant
    10B+ USD
    Hardware
    Review Source

    Rossum Enhances AP Invoicing with Efficient Data Extraction and Validation Features

    4.0
    Aug 25, 2025
    For some business requirement like invoice date/invoice number extraction, supplier/customer matching, master data extraction from Coupa, Rossum provide significant support to our AP invoicing process. At the same time, Rossum can do some master data comparison/validation/tax coding automation per business requirement. We are expecting Rossum can provide more flexible possibilities on PO line indexation.
  • Customer Account Manager
    50M-1B USD
    Miscellaneous
    Review Source

    Rossum Interface Offers Intuitive Design but Faces Document Reading Challenges

    4.0
    Oct 10, 2025
    I've found Rossum overall very intuitive to use and have managed to pick this up with little training. It reads documents relatively accurately and automates very time inefficient tasks well. Some documents it still struggles with however.
...
Showing Result 1-5 of 49

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  • Critical Capabilities for Intelligent Document Processing Solutions
  • Magic Quadrant for Intelligent Document Processing Solutions

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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