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  3. Tungsten TotalAgility
Logo of Tungsten TotalAgility

Tungsten TotalAgility

byTungsten Automation
in
4.4
Market Presence: Intelligent Document Processing Solutions, Business Process Automation Tools

Overview

Product Information on Tungsten TotalAgility

Updated 13th October 2025

What is Tungsten TotalAgility?

Tungsten TotalAgility is a software designed to streamline and automate business processes across a range of industries. It provides features for document processing, workflow automation, and case management, allowing organizations to manage content, extract data, and coordinate tasks efficiently. The software includes capabilities for integrating with existing business applications and systems, automating repetitive manual tasks, capturing data from multiple sources, and enabling process visibility through analytics and monitoring tools. By digitizing and automating both structured and unstructured processes, the software addresses challenges related to operational efficiency, compliance, and data accuracy within enterprise environments.

Tungsten TotalAgility Pricing

Tungsten TotalAgility software uses a subscription-based pricing model structured by user count and functional capability. The software offers tiered options, which vary based on the number of users, environment type on-premises or cloud, and specific modules accessed. License costs and additional fees may apply for advanced features, integrations, and support services, with pricing determined through direct consultation based on business requirements.

Overall experience with Tungsten TotalAgility

IT Manager
1B - 3B USD, Construction
FAVORABLE

“A flexible and scalable automation platform that enables organisations to streamline operations while adapting to evolving business needs”

4.0
Feb 5, 2026
The KTA platform is very flexible and allows us to design and modify workflows without significant redevelopment effort, which has been particularly valuable as requirements evolve. At times, the initial configuration and performance tuning for more complex processes can require specialized knowledge and troubleshooting can take longer than expected.
IT Associate
250M - 500M USD, Healthcare and Biotech
CRITICAL

“Total Agility has potential but beware of complex setups”

3.0
Sep 16, 2025
The product meets all our requirements, but the set up process was difficult with many defects and arguments over requirements. During its lifecycle, Total Agility also proves to require quite a bit of production support with failed jobs or documents causing excessive memory usage. Extraction quality is reasonable.

About Company

Company Description

Updated 22nd October 2025

Tungsten Automation designs software solutions to automate and optimize data-intensive business workflows. Tungsten Automation helps businesses addresses critical challenges, including intelligent document processing (IDP), accounts payable (AP) and invoice processing, PDF creation and e-signature, and secure printing. Tungsten Automation enhances efficiency and minimize manual labor by integrating advanced artificial intelligence (AI) and automation technologies. Through these integrations, Tungsten Automation enables organizations to streamline processes, minimize errors, and adapt to changing business requirements.

Company Details

Updated 22nd October 2025
Company type
Private
Year Founded
1985
Head office location
Irvine, United States
Number of employees
1001 - 5000
Website
https://www.tungstenautomation.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Tungsten TotalAgility
Reviewer Insights for: Tungsten TotalAgility
Performance of Tungsten TotalAgility Across Market Features

Tungsten TotalAgility Likes & Dislikes

Like

KTA stands out because of its flexibility and adaptability to support a wide range of automation scenarios. Like: - Workflow Flexibility, where the platform makes it straightforward to design, modify and scale workflows as business requirements evolve. - Low code development, which allows rapid production ready automations easy to deploy. - Wide range of integration capabilities, allowing us to seamlessly integrate with our application ecosystem across the organisation.

Like

Total Agility keeps improving in newer versions. Extracting metadata works quite well. Users like working with Total Agility.

Like

The fact that on top of the very good OCR capabilities, they provide a platform for managing the exceptions in an efficient and user friendly way.

Dislike

- Even though the product is low-code in nature, complex business processes require a heavy level of customisations. - The UI customisation is limited and lacks some key functionalities necessary for day-to-day operational teams. - Overall Positive ROI requires long-term, large-scale implementation.

Dislike

Configuring the tool is quite tedious. Jobs often fail without a clear reason. Difficult upgrade process.

Dislike

The cost is normally pretty high. Having said this, we managed to negotiate a long term deal for a package of licenses that works well with our Procurement.

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Peer Discussions

Tungsten TotalAgility Reviews and Ratings

4.4

(78 Ratings)

Rating Distribution

5 Star
32%
4 Star
50%
3 Star
12%
2 Star
6%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.1

Service & Support

4.0

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Manager
    1B-10B USD
    Construction
    Review Source

    A flexible and scalable automation platform that enables organisations to streamline operations while adapting to evolving business needs

    4.0
    Feb 5, 2026
    The KTA platform is very flexible and allows us to design and modify workflows without significant redevelopment effort, which has been particularly valuable as requirements evolve. At times, the initial configuration and performance tuning for more complex processes can require specialized knowledge and troubleshooting can take longer than expected.
  • Chief Operating Officer
    1B-10B USD
    Banking
    Review Source

    Efficient Exception Management and OCR Capabilities Noted During Implementation

    4.0
    Feb 5, 2026
    The vendor had previous experience with major banks in customizing the product for Trade Finance processes. This was one of the main reasons we selected them. During implementation we worked together very well. They demonstrated their experience and implementation capabilities, as well as, (and this was important for our success) their flexibility to address specific customizations for our needs, changes in the requirements, etc. as the implementation was progressing.
  • IT Associate
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Total Agility has potential but beware of complex setups

    3.0
    Sep 16, 2025
    The product meets all our requirements, but the set up process was difficult with many defects and arguments over requirements. During its lifecycle, Total Agility also proves to require quite a bit of production support with failed jobs or documents causing excessive memory usage. Extraction quality is reasonable.
  • It Services Associate
    1B-10B USD
    Media
    Review Source

    Efficient Image Scanning with Robust Workflow Queues and Occasional Performance Issues

    5.0
    Jan 22, 2026
    Best software in the digitization industry . Millions of images can be scanned without having any difficulties and the performance is still good. Multiple queues are there in the workflow pipeline which helps in post scanning stages like validation, & Transformation etc.
  • It Director
    10B+ USD
    Insurance (except health)
    Review Source

    Unpacking the Power of Process Automation and Document Capture

    5.0
    Jan 22, 2026
    Forward Thinking, Innovative and Customer Focused - the process automation and document capture/processing power rivals other products.
...
Showing Result 1-5 of 78

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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