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Document AI

byGoogle
in Intelligent Document Processing Solutions
4.4

Overview

Product Information on Document AI

Updated 13th October 2025

What is Document AI?

Document AI is a software developed by Google that uses artificial intelligence to extract, analyze, and understand data from structured and unstructured documents. The software automates the process of identifying key information within documents such as invoices, contracts, forms, and receipts, converting text and images into actionable data. Document AI integrates with existing workflows, providing tools for data validation, document classification, and optical character recognition. The software addresses business challenges related to manual data entry, enabling organizations to streamline document processing, reduce errors, and improve operational efficiency by leveraging machine learning models for document analysis.

Document AI Pricing

Document AI software uses a usage-based pricing model, where costs are determined by the number of units processed, such as pages or document types. The software is available through a cloud service and offers tiered pricing with options for different volumes and features, allowing users to select the plan that aligns with specific processing requirements.

Overall experience with Document AI

PROJECT LEAD
<50M USD, Services (non-Government)
FAVORABLE

“A Powerful AI Tool for Automating Document Processing at Scale ”

5.0
Dec 8, 2025
The Document AI is amazing for handling large volumes of documents quickly & accurate. it is extremly useful for extracting data from invoices, receipt forms and pdfs without any manual efforts. it is claery built for businesses that deal with heavy document workflow and speed with accuracy
DATA AND ANALYTICS MANAGER
50M - 250M USD, Software
CRITICAL

“Accurate Data Extraction From Messy Documents With Overwhelming Setup and Cost Concerns”

3.0
Nov 27, 2025
Document AI does a great job pulling clean, structured data out of even messy PDFs, and it feels accurate on forms and invoices. The only issue is that getting everything set up can feel a bit difficult and the cost can increase depending on the volume of processed files.

About Company

Company Description

Updated 25th July 2024

Googlers is a company that creates products intended to create opportunities for an extensive audience, regardless of their location across the globe. The company values diverse perspectives, imaginations and non-conformity to predefined norms and impossibilities. The goal is to build products while incorporating uniqueness of each individual involved in this process, aiming to make their products accessible and useful to all.

Company Details

Updated 11th November 2024
Company type
Public
Year Founded
1998
Head office location
Mountain View, CA, United States
Annual Revenue
30B+ USD
Website
www.google.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Document AI
Reviewer Insights for: Document AI
Deciding Factors: Document AI Vs. Market Average
Performance of Document AI Across Market Features

Document AI Likes & Dislikes

Like

The most i like is it does and excellent job of extacting sturctered data from unstructed documents. The accuracy for invoicnes, id's, and forms is quite strog once the model is trained porperly. another thing i woul say that it scales well for high volumes doucments processing with performace drops and the interagruion wirh otherss google cloud sservices is very smoth and makes automation easioer

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Like

It is reliable in turning unstructured documents into clean and usable data without much manual correction. It removes a lot of the clerical work.

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Like

Now I like how I can scan documents right away without any manual struggle. Now when I am dealing with forms and invoices it saves a lot of time. It recognizes handwriting accurately which is surprising.

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Dislike

The setup is really difficult, in my opinion. In addition to the fact that custom model training takes time and requires clean labelled data, it can be costly when processing large volumes of documents on a regular basis and requires a solid understanding of APIs and cloud systems.

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Dislike

1. The setup and configuration can feel overwhelming. 2. Pricing can add up quickly when processing large volumes of PDFs, Excel documents, and so on. 3. Trying to optimize the process is more trial and error as there isn't a lot of guidance or best practices that are easy to find.

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Dislike

I would say its user interface is not very friendly and it struggles with unusual layouts and low quality scans.

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Peer Discussions

Document AI Reviews and Ratings

4.4

(57 Ratings)

Rating Distribution

5 Star
49%
4 Star
42%
3 Star
7%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.3

Product Capabilities

4.5

Last 12 Months
Filter Reviews
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  • DATA AND ANALYTICS MANAGER
    50M-1B USD
    Software
    Review Source

    Accurate Data Extraction From Messy Documents With Overwhelming Setup and Cost Concerns

    3.0
    Nov 27, 2025
    Document AI does a great job pulling clean, structured data out of even messy PDFs, and it feels accurate on forms and invoices. The only issue is that getting everything set up can feel a bit difficult and the cost can increase depending on the volume of processed files.
  • PROJECT LEAD
    <50M USD
    Services (non-Government)
    Review Source

    A Powerful AI Tool for Automating Document Processing at Scale

    5.0
    Dec 8, 2025
    The Document AI is amazing for handling large volumes of documents quickly & accurate. it is extremly useful for extracting data from invoices, receipt forms and pdfs without any manual efforts. it is claery built for businesses that deal with heavy document workflow and speed with accuracy
  • Director Of Support Services
    <50M USD
    IT Services
    Review Source

    Integration With Cloud Storage Simplifies Document Management and Data Handling Tasks

    5.0
    Jul 22, 2025
    Now I can handle documents very easily due to Document AI. It can be integrated with Google Drive which allows me to store them in the cloud. Now the data entry mistakes are also reduced due to it because it pulls clean and accurate data.
  • Sales Manager
    50M-1B USD
    Real Estate
    Review Source

    Document AI Reduces Data Entry Errors and Accelerates Purchase Agreement Processing

    4.0
    Dec 13, 2025
    We receive approximately 50 purchase agreements in PDF format daily with Document AI the system extracts fields automatically in seconds and pushes them to CRM which has faster deal velocity on Sales impact. It also reduces human data entry errors which helps in fewer deal delays and helps in better trust with legal and finance teams. It processes all formats without manual sorting helping in consistency and less training for agents.
  • FLEET SAFETY COORDINATOR
    <50M USD
    Construction
    Review Source

    Efficiency and Scalability Appreciated Despite Barriers From Expertise and Pricing

    5.0
    Nov 5, 2025
    Overall high praise for powerful data extraction capabilities but there is the hurdle of technical complexity and cost
...
Showing Result 1-5 of 61

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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