Overview
Product Information on Salesforce Sales Cloud
What is Salesforce Sales Cloud?
Salesforce Sales Cloud Pricing
Overall experience with Salesforce Sales Cloud
“Salesforce Offers Versatility for Large Businesses But Faces Cost and Usability Issues”
“Be aware of growth costs”
Badges
About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
Do You Manage Peer Insights at Salesforce?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Salesforce Sales Cloud
Performance of Salesforce Sales Cloud Across Market Features
Salesforce Sales Cloud Likes & Dislikes
Its modular nature allows each business to choose the correct services and specialise.
Usability, coverage, consultancy quality
I like the integrations with other platforms so I can quickly automate my workflow when prospecting and adding in call notes. I also appreciate the interface as it is easy to navigate and does not require a large learning curve.
It can be costly, has a steep learning curve for new users and training is difficult. Finally, custom integrations is hard
new negotiation and charging rules
I often have difficulty reaching support which makes it hard for me to know what the latest updates are. When I encounter issues, I have to ask my internal Salesforce admin. I also question whether my workflow could be automated even more efficiently.
Top Salesforce Sales Cloud Alternatives
Peer Discussions
Salesforce Sales Cloud Reviews and Ratings
- Senior Compliance and Risk Specialist50M-1B USDServices (non-Government)Review Source
Salesforce Offers Versatility for Large Businesses But Faces Cost and Usability Issues
I think salesforce is a comprehensive product, although pricey. It has most of what any large business will need. - Director of IT1B-10B USDHealthcare and BiotechReview Source
Be aware of growth costs
I`ve experienced some issues in the last year regarding negotiation - Business Development50M-1B USDBankingReview Source
Salesforce Streamlines Client Interactions but Support Accessibility Remains a Challenge
Salesforce helps me work more efficiently by managing my interactions with clients, view historical interactions, as well as manage my opportunities and pipeline. It allows me to track my performance each quarter so I can see how close I am to hitting my target KPIs. - Sales Enablement and Product Marketing50M-1B USDHealthcare and BiotechReview Source
Salesforce Allows Affordable Add-ons and Flexible Sales Use Case Adaptation
Salesforce is completely customizable and has many integration options. - IT Services Sr. Executive<50M USDSoftwareReview Source
Salesforce PRM Streamlines Collaboration and Lead Management for Sales Teams
Salesforce PRM provides the tools and data needed by our organization to sell our products and services more effectively.