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What is Salesloft?
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Overall experience with Salesloft
“A Great Solution For Sales Engagement”
“Speedy Communication in Drift Marred by Routing Problems”
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Reviewer Insights for: Salesloft
Performance of Salesloft Across Market Features
Salesloft Likes & Dislikes
Salesloft boosts efficiency and automation. I like personalized engagements. We have enhanced customer relations. It drives sales up. AI makes Salesloft more functional.
1. Real-time notifications: the email and Slack notifications are a huge advantage, allowing me to respond to prospects and avoid any delays. 2. Seamless Slack integration: It keeps everything in one place, reducing my need to constantly check between different tools. 3. Lead engagement generation: The automation features like chatbots and personalized messaging make it simple to engage and address customer/prospect needs.
I like the automation capabilities. It helps to increase sales efficiencies and improve our follow-up rate, especially following strategic events.
Salesloft has been smooth. No issues.
1. Routing issues: Sometimes, the routing system isn't as smooth which causes confusion between sales reps and miscommunication with our customers/prospects. 2. Limited customization in certain areas: The automated workflows and chatbot could be more customized to make them fit more specifically in different use cases. 3. Learning curve for new users: The interface is pretty intuitive, but some deeper functions could benefit from more guidance oe clearer documentation to avoid mistakes early on.
I wish there was a bit more customization within the emails.
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Salesloft Reviews and Ratings
- Data Analyst50M-1B USDServices (non-Government)Review Source
A Great Solution For Sales Engagement
We use Salesloft to personalize customer outreach, get accurate analytics and boost agent performance thanks to the AI driven insights. The platform automates tasks and ensures smooth multichannel communication thus making deal closing easy. We have not only driven up sales but also ensured better customer relations. - FIELD MARKETING MANAGER50M-1B USDSoftwareReview Source
Great sales engagement tool! Improves team efficiency and response results
Salesloft is a great tool! I primarily use it to set up email templates and cadences for our sales team. The visibility into activity and results is tremendous. - BUSINESS DEVELOPMENT ASSOCIATE50M-1B USDSoftwareReview Source
Speedy Communication in Drift Marred by Routing Problems
Overall I've had a positive experience with Drift, especially when it comes to email notifications and Slack integration. The ability to get real-time notifications via email and in Slack means I can respond to prospects almost instantly, reducing any potential waiting time for them. This has definitely helped streamline communication and improve sales via response time. However, we've encountered some issues with routing, which has caused some friction between some of our teams. The miscommunication resulting from these routing issues has occasionally created confusion for both our internal teams and our customers/prospects. This has been a bit of a setback in terms of ensuring asmooth, consistent communcation across the board. All in all, while the speed and ease of communication is great, I do feel like the routing issues need attention whether that's our Salesforce integration or something on the application end. - SOFTWARE DEVELOPER1B-10B USDBankingReview Source
Leveraging Email Campaigns for Enhanced Customer Engagement
Great tool for email campaigns and eliciting customer engagement - Sr BDR50M-1B USDSoftwareReview Source
Chat Platform with Multi-Functionality and User-Friendly Design
Great as a chat platform, multi functionality and easy to use