Overview
Product Information on Samsara
Updated 13th October 2025
What is Samsara?
Samsara Pricing
Overall experience with Samsara
IT Associate
10B - 30B USD, RetailFAVORABLE
“There are very few vendors that truly deserve a 5-star rating. For me, Samsara is the exception.”
I hardly ever give 5-stars to any vendor; but, in Samsara's case, I'll make an exception. Their customer service is outstanding. Their products are all very reliable and well-tested long before they're customer-facing. The company I work for also field-tested Samsara competitors claiming to offer similar Fleet Management System (FMS) products/services. It's really hard to overstate how far ahead of the game Samsara is compared to its competition.
Operations Manager
10B - 30B USD, Services (non-Government)CRITICAL
“Customer Service Limitations Impact Real-Time Assistance During Vehicle Theft Incident”
While the equipment is good quality, easy to install and works as directed, I was very disappointed in the 5 minute cap per month that you can view vehicles. A company our size made sure we had extended viewing, however, the representative would not assist me with going over the 5 minute cap (in error) when a vehicle was stolen and I ahd to give realtime information to law enforcement
About Company
Company Description
Samsara's mission is to improve the safety, efficiency, and sustainability of the operations that power the global economy. Each day, millions of people work to ensure our communities run smoothly. They are the frontlines that build our cities. Deliver our goods. Keep the water running and the lights on. Samsara is working every day to make this essential work better, safer, and easier—for organizations managing complex physical operations and the people that power them.
Company Details
Company type
Public
Year Founded
2015
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
Do You Manage Peer Insights at Samsara?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Samsara Alternatives
Peer Discussions
Samsara Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- IT Associate10B+ USDRetailReview Source
There are very few vendors that truly deserve a 5-star rating. For me, Samsara is the exception.
I hardly ever give 5-stars to any vendor; but, in Samsara's case, I'll make an exception. Their customer service is outstanding. Their products are all very reliable and well-tested long before they're customer-facing. The company I work for also field-tested Samsara competitors claiming to offer similar Fleet Management System (FMS) products/services. It's really hard to overstate how far ahead of the game Samsara is compared to its competition. - Operations Manager10B+ USDServices (non-Government)Review Source
Customer Service Limitations Impact Real-Time Assistance During Vehicle Theft Incident
While the equipment is good quality, easy to install and works as directed, I was very disappointed in the 5 minute cap per month that you can view vehicles. A company our size made sure we had extended viewing, however, the representative would not assist me with going over the 5 minute cap (in error) when a vehicle was stolen and I ahd to give realtime information to law enforcement - Safety Supervisor10B+ USDConsumer GoodsReview Source
Continuous Development: A Notable Advantage of Samsara
Samsara's personnel are well trained, responsive, and knowledgeable. The product is extremely well thought out, easy to use, reliable, and stable. Top-flight stuff in every way. - Operations Associate10B+ USDConsumer GoodsReview Source
Tracking Vehicle and Driver Locations Becomes Simpler With Visibility Tools Provided
I use this mainly for tracking where a unit is or a driver. Finding them is easy and it's a great tool. - Group Product Manager<50M USDConstructionReview Source
Adaptable Analytics Valued, Customization Support and Cable Costs Highlighted as Issues
Overall, good product, good analytics, and dashboards!!!
...
Showing Result 1-5 of 97
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
