Overview
Product Information on SAP Commerce Cloud
What is SAP Commerce Cloud?
SAP Commerce Cloud Pricing
Overall experience with SAP Commerce Cloud
“Advanced Personalization Across Channels Enhances Customer Experience in SAP Commerce”
“Decent product for commerce and back office needs”
About Company
Company Description
SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: SAP Commerce Cloud
Deciding Factors: SAP Commerce Cloud Vs. Market Average
Performance of SAP Commerce Cloud Across Market Features
SAP Commerce Cloud Likes & Dislikes
SAP Commerce Cloud has strong integration with SAP's software, which gives us direct access to customer data. The software has brilliant capabilities in delivering personalized customer encounters across various channels.
Does the basic features well and is configurable. I like there are multiple 3rd parties available to pick for implementation and ongoing support.
It is quite user-friendly and has increased my understanding in my sector, which is beneficial to my career advancement and SAP skill development. SAP Commerce Cloud has a great support team.
SAP Commerce Cloud requires careful and skilled configuration.
Very hard to customize if coding is needed. Then it gets very expensive.
All is well with SAP Commerce Cloud. I dislike nothing about it.
Top SAP Commerce Cloud Alternatives
Peer Discussions
SAP Commerce Cloud Reviews and Ratings
- Business Support Manager50M-1B USDIT ServicesReview Source
Advanced Personalization Across Channels Enhances Customer Experience in SAP Commerce
SAP Commerce Cloud offers one of the most positive and solid experiences to all users in our company. The software provides remarkable features that help us manage complex customer journeys. SAP Commerce offers strong support for personalized customer requests. - Project Leader, Operational Excellence1B-10B USDHealthcare and BiotechReview Source
Exploring the Flexibility and Customizable Architecture of SAP Commerce Cloud
It has an overall flexible and customizable architecture to meet diverse business requirements, and the configuration is simple, which facilitates implementation in a reduced time. - LEAD ANALYST1B-10B USDRetailReview Source
SAP commerce cloud : Scalable platform to deliver personalized user experiences
SAP commerce cloud is an integrated solution which has helped our organization to manage customer relationships and deliver personalized experiences across various channels. It has helped in optimizing customer journeys, enhance satisfaction and drive sales. - Gov't/PS/EdEducationReview Source
best tool for e-commerce online sales management till date
the commerce cloud is a great tool to use for all the customer management related services it helps to create mange and optimize the online sales channel. it helps to manage the entire e-commerce sales lifecycle. it is designed to suppot high volume transaction and for large e-commerce data handling. - BUSINESS DEVELOPMENT ASSOCIATEGov't/PS/EdEducationReview Source
"BEST ROBUST DESIGNED APPLICATION"
It provides integrated Product system management as well as modern solution for front end maintenance. Highly digital platform provided with high quality content with multilingual content so that every person from any region can get entertained. It's a powerful tool for industries like sales, e-commerce platforms for listing tools.