Name: SAP SuccessFactors HCM
Rating: 4.4 (1405 reviews)

Overview

Product Information on SAP SuccessFactors HCM

Updated 14th October 2025

What is SAP SuccessFactors HCM?

SAP SuccessFactors HCM is a truly global, AI-enabled set of cloud HR solutions that improves the way you manage, engage, and develop your workforce. Trusted by more than 10,000 organizations, SAP SuccessFactors HCM offers comprehensive capabilities for core HR and payroll, talent management, HR service delivery, and analytics and planning. In addition, SAP SuccessFactors HCM serves as the source of people data in SAP Business Suite, enabling organizations to operate HR, finance, procurement, and more from a single cloud platform.

Overall experience with SAP SuccessFactors HCM

CHIEF HUMAN RESOURCES OFFICER

50M - 250M USD, IT Services

FAVORABLE

“Comprehensive Employee Management Features Highlight SAP SuccessFactors HCM’s Versatility”

4.0

Nov 4, 2025

While using SAP SuccessFactors HCM, I do not need any other HR software as it is alone enough for many things such as employee performance, employee training plans, employee personal information and data. It is also very easily adjusted according to the company way of work, like you can configure its workflow and modules and also its business rules to match the company way of working.

SENIOR CONTENT EXECUTIVE

50M - 250M USD, Travel and Hospitality

CRITICAL

“Straightforward Usage Offset by Confusing Codes and Old-Fashioned Interface”

3.0

Nov 11, 2025

It's easy to work with, however the layout and components look and feel really really outdated. The codes can be confusing to remember

About Company

Company Description

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Company type

Public

Year Founded

1972

Head office location

Walldorf, Germany

Number of employees

10001+

Annual Revenue

30B+ USD

Website

http://www.sap.com

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Reviewer Insights for: SAP SuccessFactors HCM

SAP SuccessFactors HCM Likes & Dislikes

The top standout point of SAP SuccessFactors HCM for me is that it has a very good learning management system. It has very well made modules for employees like performance threshold and criteria for the promotion. and the rules and regulations of the company. SAP SuccessFactors HCM data security system is very good and it has features that ensures the safety of the data and make sure data encryption remains strong.

it's fairly straightforward to use

I really like how the software is customizable where I can add and remove tabs, change the themes, etc. I also like how SuccessFactors provides a wide variety of training courses, where I can look up different topics as well. Furthermore, the program also gives us the ability to add goals to stay on track at work. This software helps me improve my overall performance at work.

SAP SuccessFactors HCM is not very easy to setup and it takes some time to learn, especially for those firms who are small in size. Also, it is not easy to learn quickly for first time users as its interface is very complex and provides too much information and options.

The look and feel of the screen contents

I dislike that, at times, SuccessFactors becomes slow when there is a high quality training course open. Also, at times, I have seen that the courses listed were not all up to date, where some fields were missing information. Also, some courses were too long to complete in one sitting. However, these issues are not much of a problem since I find the software very beneficial overall.

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Peer Discussions

SAP SuccessFactors HCM Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

IT Services

Review Source

Comprehensive Employee Management Features Highlight SAP SuccessFactors HCM’s Versatility

Travel and Hospitality

Straightforward Usage Offset by Confusing Codes and Old-Fashioned Interface

ASSOCIATE ELECTRICAL ENGINEER

10B+ USD

Hardware

SuccessFactors: Tailored Workspace and Extensive Course Offerings

5.0

Mar 11, 2025

Overall, I really love using SuccessFactors, especially for completing different training courses. I find the software to be very well organized, with different tabs and links laid out clearly. This includes the learning tab, the performance tab, the goals tab, etc. I like how I can customize the window how I want as well.

REMOTE PERM PARALEGAL

<50M USD

Services (non-Government)

SAP SuccessFactors Simplifies Time Tracking and Compliance Management

Mar 16, 2025

SAP SuccessFactors allows for easy tracking of time and attendance in an organization, especially for those organizations that have simple schedules. It has several shortcomings that can be irritating when it comes to rotating and customizing shifts.

Solution Manager - Transformation Office

1B-10B USD

Banking

Exploring the Need for More Dynamic Entries in Productivity KPIs

Mar 22, 2025

The tool should offer more dynamic entries for a Productivity KPIs standpoint rest everything is good