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  3. Shipsy
Logo of Shipsy

Shipsy

byShipsy
in
4.9
Market Presence: Transportation Management Systems, Multicarrier Parcel Management Solutions

Overview

Product Information on Shipsy

Updated 13th October 2025

What is Shipsy?

Shipsy is a logistics management software that enables businesses to automate and optimize supply chain operations, including shipment tracking, freight management, and last-mile delivery. The software allows users to monitor real-time movement of goods, manage multi-modal shipments, and analyze logistics data to improve efficiency and reduce operational costs. It provides features such as carrier integration, route planning, documentation management, and electronic proof of delivery. Shipsy addresses business challenges related to visibility, coordination, and process automation in logistics, supporting organizations in enhancing productivity across their supply chain and delivery networks.

Shipsy Pricing

Shipsy software utilizes a subscription-based pricing model, offering various plans that scale according to business requirements and selected feature sets. Pricing is typically based on factors such as the number of shipments, users, or modules accessed. Custom pricing options are available for enterprise clients, with costs subject to negotiation based on usage volume and specific integration needs.

Overall experience with Shipsy

It Associate
<50M USD, IT Services
FAVORABLE

“Flexible Platform Improves Shipment Coordination Despite Slow Performance During High Load”

5.0
Feb 9, 2026
Our experience with Shipsy has been very positive. The platform has given us complete visibility and control over our logistics operations and making processes like shipment planning, carrier allocation, and freight tracking much more efficient through its intuitive interface and strong automation features. One of the most impressive aspects of Shipsy’s real-time tracking and exception management, which has greatly enhanced our customer experience and significantly reduced the need for manual follow-ups. The onboarding process was smooth, and the support team has always been prompt, helpful and knowledgeable. While the user experience could be optimized for faster performance, the platform's overall functionality and its positive impact on our operations have been excellent. Shipsy has proven to be a flexible and scalable solution that evolves in line with our growing business needs, providing long-term value and adaptability.
product manger
50M - 250M USD, Retail
CRITICAL

“good product ”

2.0
Apr 30, 2023
we have faced multiple issues while operating this product on ground

About Company

Company Description

Updated 7th December 2023

Shipsy is a company that develops an AI-powered platform for logistic management. The organization wants to help businesses expand, decrease costs, and enhance service experiences via their comprehensive international logistic management platform. They focus on the automation of operations and intelligent 3PL management by connecting cross-border and domestic logistics using their mobility suite and platform. Shipsy's platform provides comprehensive operational visibility from the initial to the final stage. It also emphasizes operational efficiency and real-time analytics to support informed decision-making.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2015
Head office location
Gurgaon, India
Number of employees
201 - 500
Website
https://shipsy.io/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Shipsy
Reviewer Insights for: Shipsy
Deciding Factors: Shipsy Vs. Market Average
Performance of Shipsy Across Market Features

Shipsy Likes & Dislikes

Like

What I appreciate most about Shipsy is its real-time visibility and automation throughout the entire shipment lifecycle. The platform simplifies shipment tracking, proactive exception management, and route optimization, all from a single centralized dashboard. It has reduced manual tasks and enhanced coordination among the internal teams, carriers and customers. Its intuitive user interface and customizable workflow allow it to be tailored to our operational requirements and integrates smoothly with our existing ERP & WMS systems. Furthermore, Shipsy's data driven insights and reporting capabilities have enabled us to make better informed logistics decisions.

Like

roster management, analytical dashboard

Like

It offers end-to-end visibility, which is a crucial factor for large scale operations. The platform is highly customisable to fit the specific needs of different types of businesses. Their well-versed integration with various ERPs & TMS makes them a flexible choice for companies using different softwares.

Dislike

While Shipsy offers strong functionality overall, there are a few areas that could be improved. The user interface, although intuitive, can sometimes feel a bit slow, especially when handling large volumes of data or switching between modules. Additionally, certain advanced customizations require support from the Shipsy team which can cause delays in implementation timelines. A more self-service configuration model would be helpful for faster adaptability. That said, the team is very responsive to feedback and actively works on product enhancements, so we're confident these areas will continue to improve.

Dislike

support from this team is very poor

Dislike

Complexity - though the UI is clean & easy, it can be complex for new users, given that there are lot of features Support - at times support responses are longer than expected, which can be frustrating for urgent logistics issues The learning curve could be a bit steep initially

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Peer Discussions

Shipsy Reviews and Ratings

Showing data for 282 ratings and reviews for Transportation Management Systems market. View all 377 ratings and reviews across markets for a complete picture.

4.9

(282 Ratings)

Rating Distribution

5 Star
90%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.9

Integration & Deployment

4.9

Service & Support

4.9

Product Capabilities

4.9

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • It Associate
    <50M USD
    IT Services
    Review Source

    Flexible Platform Improves Shipment Coordination Despite Slow Performance During High Load

    5.0
    Feb 9, 2026
    Our experience with Shipsy has been very positive. The platform has given us complete visibility and control over our logistics operations and making processes like shipment planning, carrier allocation, and freight tracking much more efficient through its intuitive interface and strong automation features. One of the most impressive aspects of Shipsy’s real-time tracking and exception management, which has greatly enhanced our customer experience and significantly reduced the need for manual follow-ups. The onboarding process was smooth, and the support team has always been prompt, helpful and knowledgeable. While the user experience could be optimized for faster performance, the platform's overall functionality and its positive impact on our operations have been excellent. Shipsy has proven to be a flexible and scalable solution that evolves in line with our growing business needs, providing long-term value and adaptability.
  • Senior Manager- Seller experience
    50M-1B USD
    Services (non-Government)
    Review Source

    Comprehensive Logistics Platform Offers Customisation Yet Presents a Steep Learning Curve!

    5.0
    Aug 21, 2025
    It is extremely helpful for the businesses who are looking to streamline their logistics & supply chain operations. They offer a plethora of robust functionalities in terms of shipment tracking, real time updates and seamless integrations with various logistics providers. The best part is, one can manage both forward & reverse logistics efficiently!
  • Data Analyst
    50M-1B USD
    Consumer Goods
    Review Source

    AI-Powered Platform Streamlines Logistics Operations, Reduces Route Planning Time

    5.0
    Sep 15, 2025
    Shipsy's unified AI powered transportation management platform has revolutionized our logistics operations. Since we started using it we have seen consistent improvement in our business and the time involved in the route planning of the riders has reduced significantly, helping our business scale.
  • Data Analyst
    50M-1B USD
    Retail
    Review Source

    Predictive Analytics and Real-Time Tracking Enhance Supply Chain Management Efficiency

    5.0
    Sep 17, 2025
    Implementing Shipsy TMS was one of our best technology investments. The predictive analytics and real-time tracking capabilities have revolutionized our supply chain management.
  • Assistant Manager - Product & QC
    50M-1B USD
    IT Services
    Review Source

    Transparent Dashboard Enables Efficient Real-Time Tracking of Shipments for End Users

    5.0
    Sep 16, 2025
    As an end user, my experience with the team has been excellent. The support team is able to resolve most of my queries within 1 to 2 days and the remaining few ones have dependencies on the engineering team get resolved within SLA time. The team goes out of their way to support us even during odd hours and sometimes non-working days in case of emergencies. Escalation matrix is well defined and liked the spirit and high energy.
...
Showing Result 1-5 of 282

Recommended Gartner Research

  • Critical Capabilities for Transportation Management Systems
  • Magic Quadrant for Transportation Management Systems

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