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Logo of Shopify

Shopify

byShopify
in
4.6
2025
Market Presence: Digital Commerce, E-commerce optimization services

Overview

Product Information on Shopify

Updated 13th October 2025

What is Shopify?

Shopify is a software that enables businesses to create, customize, and manage online stores. The software provides tools for managing products, processing payments, handling shipping, and tracking inventory. It supports integration with various third-party applications and sales channels to streamline ecommerce operations. Shopify offers features for website design, marketing, analytics, and customer engagement, allowing businesses to sell products online and in physical locations. The software addresses business needs related to digital storefront setup, transaction management, and growth across multiple channels while offering scalability for businesses of different sizes.

Shopify Pricing

Shopify is a software that offers a subscription-based pricing model with multiple plans typically billed monthly or annually Users can choose from different tiers which provide varying levels of features such as online store capabilities payment processing shipping and customer support There may also be additional transaction fees depending on the selected plan and payment provider Usage-based and add-on costs can apply for extra services and applications beyond the standard plan features

Overall experience with Shopify

Sales Manager
<50M USD, Manufacturing
FAVORABLE

“Shopify: Streamlining Operations for Ecommerce Success”

5.0
May 7, 2025
Shopify is an amazing ecommerce platform that integrates seamlessly with all of our CRM. The dashboards and data provided allow me to understand my customers on a granular level to better direct where I should direct my marketing. The data is somewhat surface level, but you can dive deeper and find amazing insights about your customers
There are no reviews in this category.
CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Digital Commerce

About Company

Company Description

Updated 10th May 2024

Shopify is a worldwide commerce organization that offers essential tools to initiate, propagate, advertise, and maintain a retail enterprise of any scale. It improves commerce with a platform that is designed for dependability, providing an enhanced shopping experience for consumers globally. Shopify supports numerous businesses in over 175 countries.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2006
Head office location
Ottawa, Canada
Number of employees
10001+
Website
https://www.shopify.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Shopify
Reviewer Insights for: Shopify

Shopify Likes & Dislikes

Like

Shopify is consistent, it works and we can easily depend on the software/ecomm site to work flawlessly. I have automations set up to automatically print labels and receipts wants shopify receives an order, it truly has streamlined my oeprations and saves me a few hours per week with tasks I used to do before.

Like

The best-liked features of Shopify are that it is very easy to use, combined with enterprise-grade scalability. It also allows the team to launch a professional-looking storefront quickly. The app store ecosystem is also a main and most liked feature, which includes SEO tools to manage the inventory.

Like

- Easy to use: The intuitive design with drag-and-drop features makes it accessible even for beginners. - Customization: Wide rabge of themes and apps are available for meeting the most common requirements. - Payment options: It supports multiple payment gateways

Dislike

Cost, and data depth. I wish we could pull more native traffic data from shopify and run more indepth reports on customers to understand trends better. I think it does a great job displaying sales data, but there's opportunity to improve this for sure

Dislike

Shopify customization limitations features, especially at the time of checkout pages on the non-plus panel it is a challenge for large-scale businesses. The transaction fee that is also not using for the Shopify payments is a concern for international and large-scale businesses. Reliance on third-party apps can sometimes lead to a bad experience or high costs.

Dislike

- Fees: A lot of transaction fees are implaced for most common payments options. - Lack of advanced features: Advanced features may require code, such as dynamic price calculator, integration with vendors API, etc. - Pricing: The monthly subscription may not be suitable for small businesses.

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Peer Discussions

Shopify Reviews and Ratings

Showing data for 18 ratings and reviews for Website Builders market. View all 605 ratings and reviews across markets for a complete picture.

4.6

(18 Ratings)

Rating Distribution

5 Star
61%
4 Star
39%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.2

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Sales Manager
    <50M USD
    Manufacturing
    Review Source

    Shopify: Streamlining Operations for Ecommerce Success

    5.0
    May 7, 2025
    Shopify is an amazing ecommerce platform that integrates seamlessly with all of our CRM. The dashboards and data provided allow me to understand my customers on a granular level to better direct where I should direct my marketing. The data is somewhat surface level, but you can dive deeper and find amazing insights about your customers
  • Manager, Project Management
    10B+ USD
    Construction
    Review Source

    Unlocking the Potential of your Online Business with Shopify

    4.0
    May 4, 2025
    I am using multiple websites and software to manage the products, but Shopify is a powerful and user-friendly platform for building and managing an online store. The best thing about Shopify is that it is best for both small and large-scale businesses. Its clean UI, robust API support, and customizable front-end capabilities make it a top choice for D2C brands.
  • ENGINEER
    <50M USD
    IT Services
    Review Source

    Shopify: A Gateway to Simplified Ecommerce Platform Management

    4.0
    Apr 30, 2025
    Shopify streamlines ecommerce platform management by allowing full control and creation of online stores. It offers a friendly user experience, extensive customization and a robust ecosystem of app integrations.
  • IT Technician
    1B-10B USD
    Services (non-Government)
    Review Source

    Creating an Online Store with Ease: Simplified No-Code Solution

    5.0
    Apr 21, 2025
    Very easy to setup and run your own store. Although I am from a technical background, I feel this would have been very easy for someone with no technical knowledge as well. I was able to setup my store within minutes, and the UI wasn't confusing as well. The content management is also effortless and straightforward.
  • Sales Manager
    50M-1B USD
    Software
    Review Source

    Shopify: Quick Launch, Professional Appearance, Hassle-free Management

    4.0
    Apr 21, 2025
    Shopify made it quick and easy for us to launch a professional looking site. It's reliable, user friendly and great for managing content and products without technical headaches.
Showing Result 1-5 of 18

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