Overview
Product Information on Sinch
Updated 20th November 2025
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Overall experience with Sinch
CHIEF EXECUTIVE OFFICER
<50M USD, TelecommunicationFAVORABLE
“Great products and support! Easy to use.”
The service provider's service was easy to implement, and has been easy to use as well. Their customer support team has been responsive and helpful with all aspects of implementation and production. We have used them for 3 years now and have always enjoyed the experience.
Director of Product
<50M USD, IT ServicesCRITICAL
“Extensive Delivery Channels Versus Disconnected Service and Delayed Feature Requests”
Standard CPaaS with reasonable pricing and abundance of supported delivery channels. Responsive front-line support team, secondary teams often lack relevant knowledge or take a long time to achieve results with
About Company
Company Description
Sinch powers conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses rely on Sinch and its global super network, which is the most secure and reliable network for messaging, voice and email. Sinch has been profitable and fast-growing since it was founded in 2008. It is headquartered in Stockholm, Sweden, with shares traded at NASDAQ Stockholm: XSTO:SINCH.
Company Details
Company type
Public
Year Founded
2008
Head office location
Stockholm, Sweden
Number of employees
1001 - 5000
Website
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- CHIEF EXECUTIVE OFFICER<50M USDTelecommunicationReview Source
Great products and support! Easy to use.
The service provider's service was easy to implement, and has been easy to use as well. Their customer support team has been responsive and helpful with all aspects of implementation and production. We have used them for 3 years now and have always enjoyed the experience. - Business Development Associate<50M USDIT ServicesReview Source
Streamline your Voice and Cut your cost
Overall the experience has been positive, but I find it difficult that so many things are labeled as "Sinch" when indeed there are multiple platforms (inteliquent vs. voyant), and having separate resources per platform/product. - Director of Product<50M USDIT ServicesReview Source
Extensive Delivery Channels Versus Disconnected Service and Delayed Feature Requests
Standard CPaaS with reasonable pricing and abundance of supported delivery channels. Responsive front-line support team, secondary teams often lack relevant knowledge or take a long time to achieve results with - Product Manager50M-1B USDSoftwareReview Source
Reliable messaging partner across US/ Canada, and UK
Have been working with Sinch for 3 years now and it's been a good experience overall. Been using US, Canada, and UK messaging services from Sinch. Their customer success/support team has been helpful. Over the past few months they've been automating several workflows directly from Sinch dashboard instead of a manual process. - Digital Marketing Manager50M-1B USDTelecommunicationReview Source
Best Solution For Customer Communications and Engagement
We use Sinch to enhance customer engagement. With the platform, we can communicate with our customers using different channels including email, SMS, voice, and WhatsApp among other APIs. In addition, Sinch helps our business personalized communications thus improving customer experience, which drives conversions and grows our brand loyalty.
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