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Product Information on Singleview
Updated 13th October 2025
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SENIOR MANAGER
3B - 10B USD, IT ServicesFAVORABLE
“Excellent BRM applications for Communication Service Providers”
Excellent features providing the CSP an independent billing and revenue management platform. We selected this product as a part of our 'best of breed' strategy rather than 'best of suite'. This product was integrated with other products in the CRM, Order Management and Resource Inventory. The implementation lived up to our expectations
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About Company
Company Description
CSG operates in the sphere of customer engagement, revenue management, and digital payments. The company utilizes a cloud-first architecture and customer-centric approach to enable other businesses to initiate digital services, penetrate into new markets, and craft dynamic experiences to acquire new customers. Established over 40 years ago, CSG has proven its competence in assisting businesses confront complex challenges and conform to the demands of today's digital economy. Equipped with futuristic solutions, the company aims to enhance customer experiences. CSG operates globally, boasting a workforce of over 5,000 employees spread across more than 20 countries. Its technology is utilized by prominent brands across various sectors such as telecommunications, retail, financial services, and healthcare. CSG's solutions have yielded practical outcomes for over 900 businesses worldwide.
Company Details
Company type
Public
Year Founded
1994
Head office location
Englewood, CO, United States
Number of employees
5001 - 10000
Website
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- SENIOR MANAGER1B-10B USDIT ServicesReview Source
Excellent BRM applications for Communication Service Providers
Excellent features providing the CSP an independent billing and revenue management platform. We selected this product as a part of our 'best of breed' strategy rather than 'best of suite'. This product was integrated with other products in the CRM, Order Management and Resource Inventory. The implementation lived up to our expectations - SENIOR BUSINESS RELATIONSHIP MANAGER50M-1B USDHealthcare and BiotechReview Source
Single view for effective revenue management
This is a very good billing and customer revenue management system. One of the key advantages is the reflection of real time changes in module once done on administration side . it gives flexibility to organizations to make changes as and when required on short notices and entire module gets reflected - Manager. Customer Success50M-1B USDSoftwareReview Source
SingleView by CSG: Empowering Unified Customer Insights
SingleView helped us address the complex challenges of managing customer data for telecommunication and utilities. It offers us with a unified view of customer information by consolidating data from multiple sources and systems into single, centralised platform. It did come with an Unified Customer View which helped us eliminate data silos and duplication, and inconsistencies allowing us to have a holistic understanding of our customers. By consolidating customer data and streamlining processes, SingleView improves operational efficiency. It did reduce manual data entry and reconciliations, automates service provisioning and activation and enables real time rating and charging. These efficiencies resulted in cost savings, reduced errors by a significant percent and faster time-to-market for new offerings. - SENIOR GLOBAL CATEGORY MANAGER1B-10B USDTelecommunicationReview Source
Great Central Platform for multi-tenant Organizations
The solution was purchased for testing purposes of our Voice service which provided good results. We decided to renew the subscription. - VP10B+ USDIT ServicesReview Source
overall a great product and a great team that puts customers first
CSG is one of the world class vendors who puts customer experience on top of the list. They are very flexible when it comes to product support and work very closely with our teams. The configurable solution drives our speed to market objective.
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