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Logo of Singleview

Singleview

byCSG
in
4.7
Market Presence: CSP Customer Management and Experience Solutions (Transitioning to CSP AI-Enabled Customer Experience and Journey Operations), CSP Revenue Management and Monetization Solutions (Transitioning to CSP AI-Enabled Revenue Management and Monetization Solutions)

Overview

Product Information on Singleview

Updated 13th October 2025

What is Singleview?

Singleview is a software designed for telecommunications and media service providers to manage billing, revenue assurance, and customer relationship processes. The software consolidates real-time data from multiple sources to facilitate convergent charging, rating, and invoicing, supporting both prepaid and postpaid billing models. It enables businesses to streamline order management, configure complex pricing, and handle diverse service bundles on a unified platform. Singleview addresses operational challenges by providing centralized control over product catalog management, customer account administration, and payment collection workflows, helping organizations reduce revenue leakage and improve compliance with regulatory requirements. The software is built to integrate with existing IT infrastructure, offering scalability to support evolving business models and new digital services.

Singleview Pricing

Singleview software uses a pricing model that is structured around modular licensing and implementation fees. The software cost is typically based on a combination of the number of users, usage volume, and specific modules or functionalities selected. Ongoing support and maintenance are offered as part of a separate recurring fee. Pricing details may vary depending on individual requirements and contractual agreements.

Overall experience with Singleview

SENIOR MANAGER
3B - 10B USD, IT Services
FAVORABLE

“Excellent BRM applications for Communication Service Providers”

4.0
Jul 11, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

CSG operates in the sphere of customer engagement, revenue management, and digital payments. The company utilizes a cloud-first architecture and customer-centric approach to enable other businesses to initiate digital services, penetrate into new markets, and craft dynamic experiences to acquire new customers. Established over 40 years ago, CSG has proven its competence in assisting businesses confront complex challenges and conform to the demands of today's digital economy. Equipped with futuristic solutions, the company aims to enhance customer experiences. CSG operates globally, boasting a workforce of over 5,000 employees spread across more than 20 countries. Its technology is utilized by prominent brands across various sectors such as telecommunications, retail, financial services, and healthcare. CSG's solutions have yielded practical outcomes for over 900 businesses worldwide.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1994
Head office location
Englewood, CO, United States
Number of employees
5001 - 10000
Website
https://www.csgi.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Singleview Reviews and Ratings

4.7

(18 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • SENIOR MANAGER
    1B-10B USD
    IT Services
    Review Source

    Excellent BRM applications for Communication Service Providers

    4.0
    Jul 11, 2023
    Excellent features providing the CSP an independent billing and revenue management platform. We selected this product as a part of our 'best of breed' strategy rather than 'best of suite'. This product was integrated with other products in the CRM, Order Management and Resource Inventory. The implementation lived up to our expectations
  • SENIOR MANAGER
    1B-10B USD
    IT Services
    Review Source

    Excellent BRM applications for Communication Service Providers

    4.0
    Jul 11, 2023
    Excellent features providing the CSP an independent billing and revenue management platform. We selected this product as a part of our 'best of breed' strategy rather than 'best of suite'. This product was integrated with other products in the CRM, Order Management and Resource Inventory. The implementation lived up to our expectations
  • Read All 18 Reviews

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Recommended Gartner Insights

  • Market Guide for CSP Customer Management and Experience Solutions (Transitioning to CSP AI-Enabled Customer Experience and Journey Operations)
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Reviewer Insights for: Singleview
Performance of Singleview Across Market Features

Singleview Likes & Dislikes

Like

Extensive list of out of the box features Good product support Good availability of the product skillsets in the market

Like

Extensive list of out of the box features Good product support Good availability of the product skillsets in the market

Like

Extensive list of out of the box features Good product support Good availability of the product skillsets in the market