Overview
Product Information on Singleview
What is Singleview?
Singleview Pricing
Overall experience with Singleview
“Excellent BRM applications for Communication Service Providers”
About Company
Company Description
CSG operates in the sphere of customer engagement, revenue management, and digital payments. The company utilizes a cloud-first architecture and customer-centric approach to enable other businesses to initiate digital services, penetrate into new markets, and craft dynamic experiences to acquire new customers. Established over 40 years ago, CSG has proven its competence in assisting businesses confront complex challenges and conform to the demands of today's digital economy. Equipped with futuristic solutions, the company aims to enhance customer experiences. CSG operates globally, boasting a workforce of over 5,000 employees spread across more than 20 countries. Its technology is utilized by prominent brands across various sectors such as telecommunications, retail, financial services, and healthcare. CSG's solutions have yielded practical outcomes for over 900 businesses worldwide.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Singleview
Performance of Singleview Across Market Features
Singleview Likes & Dislikes
Extensive list of out of the box features Good product support Good availability of the product skillsets in the market
- Stability of the solution - Efficient and simple connectivity to others platform / solution - Easy to use & understand
It is single tool with complete functionality, unlike other system where you have multiple stack separately for mediating, rating & billing creating error singleview system provides everything in single system making it ease for users
Could be more user friendly Training of the product could be improved Post deployment support is expensive
- Complexity for product catalog parametrization - Performance of the Treatment Monitor feature (Due to modifications / evolutions that we implemented) - Lack of notification features (Due to the old version which we use)
Enterprise services are now emerging with cloud features & technology, would need some more enhancement & functionalities to process such services
Top Singleview Alternatives
Peer Discussions
Singleview Reviews and Ratings
- SENIOR MANAGER1B-10B USDIT ServicesReview Source
Excellent BRM applications for Communication Service Providers
Excellent features providing the CSP an independent billing and revenue management platform. We selected this product as a part of our 'best of breed' strategy rather than 'best of suite'. This product was integrated with other products in the CRM, Order Management and Resource Inventory. The implementation lived up to our expectations - Head Of BSS1B-10B USDTelecommunicationReview Source
Singl.eView : A very stable and efficient billing solution supported by a great vendor
We use Singl.eView version 7 since almost 10 years and are fully satisfied on the features and stability of the solution, in addition to the availability and professionalism of the vendor. We recommend sticking to the core features and advices from the vendor to avoid personalization which can impact the solution performance - Sr. Manager1B-10B USDTelecommunicationReview Source
Excellent billing system for usage & non-usage service of telecom interconnect billing
Excellent billing system for usage & non-usage service of telecom interconnect billing. Mediate, Rate & bill your telecom services on a single platform. - Executive1B-10B USDTelecommunicationReview Source
User Friendly tool- Simple To Use
Singlepoint connection for viewing for all the application of Telecom industry products/flow. Like billing, provisioning,etc - Director IT50M-1B USDTelecommunicationReview Source
Adaptive to our requirements with openness to develop and integrate
We have CSG postpaid billing, ICT, IME systems for sometime and it is working well, stable platform. Now with new OCS we expect the similar stability in platform and services.