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  1. Home
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  3. Skype for Business
Logo of Skype for Business

Skype for Business

byMicrosoft
in
4.2
Market Presence: Social Software in the Workplace, Unified Communications (Transitioning to Unified Communications as a Service)

Overview

Product Information on Skype for Business

Updated 13th October 2025

What is Skype for Business?

Skype for Business is a communication software that integrates instant messaging, voice calls, video conferencing, and online meetings for organizations. The software offers tools for scheduling and conducting virtual meetings, sharing presentations, and collaborating in real time through a unified interface. It supports integration with other productivity software, enabling users to connect from various devices and locations. Skype for Business is designed to facilitate internal and external business communication, streamline meeting management, and improve team collaboration while supporting security and compliance requirements in enterprise environments.

Skype for Business Pricing

Skype for Business software uses a subscription-based pricing model, where access is provided through different Office 365 or Microsoft 365 plans. The software is available as part of these suites, with pricing varying depending on the plan selected, features included, and whether additional communication and collaboration services are bundled.

Overall experience with Skype for Business

IT SECURITY & RISK MANAGEMENT ASSOCIATE
10B - 30B USD, Telecommunication
FAVORABLE

“Skype for Business: Addressing the Challenge of Virtual Collaboration”

5.0
Jan 24, 2025
Skype for Business has been a very reliable tool for my day-to-day communication needs with my team members/customers. Its seamless integration with Microsoft Office tools makes scheduling meetings or sharing important files with colleagues very easy. It is a very useful resource for handling larger groups.
BUSINESS DEVELOPMENT
3B - 10B USD, Manufacturing
CRITICAL

“The Blend of Voice and Video Calls in Unified Communication Tools”

3.0
Feb 27, 2025
Robust unified communication platform that integrates various communication tools into single interface

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Skype for Business
Performance of Skype for Business Across Market Features

Skype for Business Likes & Dislikes

Like

The feature which I enjoy the most while using SKYPE for Business is the integration done with the Microsoft tools. The integration has made it very easy to schedule calls, share files and collaborate in real-time. The vedio-conferencing feautues stands out for their clarity and stability of voice and video.

Like

support both voice and video calls including VoIP (voice over IP) capabilities.

Like

it have quick call and screen share feature which helps alot.

Dislike

Sometimes when there is a large meeting being held, the performance of the SKYPE degrades which makes it very annoying during an important discussion. Sometimes, the interface feels a little too old. Some modifications can be made.

Dislike

Complexity: I find the interface and features complex, requiring a learning curve to use effectively.

Dislike

chat history is not saved. Media shareability is not easy and have limitations.

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Peer Discussions

Skype for Business Reviews and Ratings

Showing data for 2779 ratings and reviews for Unified Communications (Transitioning to Unified Communications as a Service) market. View all 7383 ratings and reviews across markets for a complete picture.

4.2

(2779 Ratings)

Rating Distribution

5 Star
40%
4 Star
46%
3 Star
11%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • BUSINESS DEVELOPMENT
    1B-10B USD
    Manufacturing
    Review Source

    The Blend of Voice and Video Calls in Unified Communication Tools

    3.0
    Feb 27, 2025
    Robust unified communication platform that integrates various communication tools into single interface
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    10B+ USD
    Telecommunication
    Review Source

    Skype for Business: Addressing the Challenge of Virtual Collaboration

    5.0
    Jan 24, 2025
    Skype for Business has been a very reliable tool for my day-to-day communication needs with my team members/customers. Its seamless integration with Microsoft Office tools makes scheduling meetings or sharing important files with colleagues very easy. It is a very useful resource for handling larger groups.
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    50M-1B USD
    Banking
    Review Source

    Understanding User Responses towards Skype's Limitations

    4.0
    Feb 3, 2025
    Skype is easy to use IM for an organisation but it have its limits
  • Assistant Manager-EHS
    50M-1B USD
    Construction
    Review Source

    The Impact of Instability on Skype's Call Quality

    4.0
    Jan 14, 2025
    My overall experience with Skype has been great and mostly positive as it's a great tool for communications and instant messaging, video calls and integration with other Microsoft tools. I use it for my day to day team meetings.
  • Software Developer
    <50M USD
    IT Services
    Review Source

    Exploring Secure and High-Quality Communication Solutions

    5.0
    Jan 23, 2025
    unlimited voice and video calls, instant messaging and integration with Microsoft office.
...
Showing Result 1-5 of 2786

Recommended Gartner Research

  • Critical Capabilities for Unified Communications (Transitioning to Unified Communications as a Service)
  • Magic Quadrant for Unified Communications (Transitioning to Unified Communications as a Service)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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