• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Smartsheet
Logo of Smartsheet

Smartsheet

bySmartsheet
in
4.4
2025
Market Presence: Collaborative Work Management, Project and Portfolio Management (Transitioning to Strategic Portfolio Management)

Overview

Product Information on Smartsheet

Updated 13th October 2025

What is Smartsheet?

Smartsheet is a software designed to facilitate work management and collaboration by enabling users to organize projects, automate workflows, and track progress in real time. The software provides features such as customizable templates, dashboards, reporting tools, and integration capabilities with various third-party applications. Smartsheet allows teams to assign tasks, set deadlines, and manage resources efficiently. It supports document sharing, version control, and permission settings to maintain data integrity and security. The software addresses business challenges related to project visibility, communication, and operational efficiency by centralizing project information and providing accessible updates for stakeholders.

Smartsheet Pricing

Smartsheet software uses a subscription-based pricing model with multiple tiered plans designed for individuals, businesses, and enterprises. Pricing varies depending on the feature set, user count, and service levels included within each plan, such as collaboration capabilities, automation tools, and reporting features. Enterprise options provide advanced administrative controls and integrations, while user access and capabilities scale according to the selected plan.

Overall experience with Smartsheet

Product Manager
50M - 250M USD, Consumer Goods
FAVORABLE

“Efficient Project Management Tools Enhanced by Easy Setup and Intuitive Dashboards”

5.0
Mar 30, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Solutions Architect
250M - 500M USD, Software
CRITICAL

“Unraveling the Functionalities of an All-in-One Calculation Tool”

3.0
Oct 3, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Marketing Work Management Platforms

About Company

Company Description

Updated 1st November 2023

Smartsheet is a modern work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale — all on one real-time, centralized platform, accessible from anywhere, on any device. Over 90% of Fortune 100 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
Bellevue, United States
Number of employees
1001 - 5000
Website
https://www.smartsheet.com

Do You Manage Peer Insights at Smartsheet?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Smartsheet Alternatives

Logo of Microsoft Planner
1. Microsoft Planner
4.3
(674 Ratings)
Logo of Wrike
2. Wrike
4.4
(380 Ratings)
Logo of Zoho Projects
3. Zoho Projects
4.1
(306 Ratings)
View All Alternatives

Peer Discussions

Smartsheet Reviews and Ratings

4.4

(732 Ratings)

Rating Distribution

5 Star
49%
4 Star
44%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Product Manager
    50M-1B USD
    Consumer Goods
    Review Source

    Efficient Project Management Tools Enhanced by Easy Setup and Intuitive Dashboards

    5.0
    Mar 30, 2026
    It only took me 60 days to go through Smartsheet University to learn all aspects of this program, setup all the Product Development folders, dashboards and develop training architecture to roll out to the company. Smartsheet has fast initial adoption for users because it does resemble Excel. It is easy to import spreadsheets and start tracking work immediately. Teams were able to jump into their project plans, follow tasks, add rows, understand the Parent/Child row hirearchy and use the task tracking for easy process management.
  • Product Manager
    50M-1B USD
    Consumer Goods
    Review Source

    Efficient Project Management Tools Enhanced by Easy Setup and Intuitive Dashboards

    5.0
    Mar 30, 2026
    It only took me 60 days to go through Smartsheet University to learn all aspects of this program, setup all the Product Development folders, dashboards and develop training architecture to roll out to the company. Smartsheet has fast initial adoption for users because it does resemble Excel. It is easy to import spreadsheets and start tracking work immediately. Teams were able to jump into their project plans, follow tasks, add rows, understand the Parent/Child row hirearchy and use the task tracking for easy process management.
  • Read All 731 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Critical Capabilities for Project and Portfolio Management (Transitioning to Strategic Portfolio Management)
  • Magic Quadrant for Project and Portfolio Management (Transitioning to Strategic Portfolio Management)
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: Smartsheet
Deciding Factors: Smartsheet Vs. Market Average
Performance of Smartsheet Across Market Features

Smartsheet Likes & Dislikes

Like

The dashboards are intuitive, understandable, easy to setup through the widgets, reports and links. A very helpful visual in managing projects. Choosing standard templates for the Automation feature is brilliant! Once the templates, workspaces, naming conventions, permission controls and system ownership is setup it becomes a powerful tool. It makes project portfolio management, cross-project reporting and resource management a core operational system.

Like

The dashboards are intuitive, understandable, easy to setup through the widgets, reports and links. A very helpful visual in managing projects. Choosing standard templates for the Automation feature is brilliant! Once the templates, workspaces, naming conventions, permission controls and system ownership is setup it becomes a powerful tool. It makes project portfolio management, cross-project reporting and resource management a core operational system.

Like

The dashboards are intuitive, understandable, easy to setup through the widgets, reports and links. A very helpful visual in managing projects. Choosing standard templates for the Automation feature is brilliant! Once the templates, workspaces, naming conventions, permission controls and system ownership is setup it becomes a powerful tool. It makes project portfolio management, cross-project reporting and resource management a core operational system.

Dislike

Don't have wizards.

Dislike

Don't have wizards.

Dislike

Don't have wizards.