Review Summary
See a synthesized overview of the key takeaways from verified reviews of Smartsheet.
Overview
Product Information on Smartsheet
Updated 13th October 2025
What is Smartsheet?
Smartsheet Pricing
Overall experience with Smartsheet
Product Manager
50M - 250M USD, Consumer GoodsFAVORABLE
“Efficient Project Management Tools Enhanced by Easy Setup and Intuitive Dashboards”
It only took me 60 days to go through Smartsheet University to learn all aspects of this program, setup all the Product Development folders, dashboards and develop training architecture to roll out to the company. Smartsheet has fast initial adoption for users because it does resemble Excel. It is easy to import spreadsheets and start tracking work immediately. Teams were able to jump into their project plans, follow tasks, add rows, understand the Parent/Child row hirearchy and use the task tracking for easy process management.
Solutions Architect
250M - 500M USD, SoftwareCRITICAL
“Unraveling the Functionalities of an All-in-One Calculation Tool”
Very capable tool, all in one place to calculate and get results.
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Marketing Work Management Platforms
About Company
Company Description
Smartsheet is a modern work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale — all on one real-time, centralized platform, accessible from anywhere, on any device. Over 90% of Fortune 100 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.
Company Details
Company type
Public
Year Founded
2005
Head office location
Bellevue, United States
Number of employees
1001 - 5000
Website
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Peer Discussions
What Your Peers Are Saying About Smartsheet
Director of Architecture
I am looking for some suggestions on Project Management Solutions. This solution should provide things like: - Support both Waterfall and Agile methodologies - Automation workflows - Task Breakdowns - Integrates with Microsoft 365 technology stack. We are a $10B Financial Institution currently using SmartSheet looking to evaluate a newer and more scalable solution.Director of Operations
See Full DiscussionAzure DevOps has decent connectivity with Microsoft365. While it's not designed for waterfall, there's nothing that prevents you from using it that way. There's a plethora of plugins and customizations that may help you do what you want. I agree with Pranay below, there may not be one single provider that can check all the boxes.
Director of IT
We are attempting to leverage SmartSheet as our PPM (Project Management and Resource Management tools). Does anyone else utilize these tools as their PPM solution? If so, what are your key takeaways that we need to consider to make our implementation a success?Chief Executive Officer
See Full DiscussionIMO - Smartsheet, Monday and Wrike are primarily Task management platforms. as Dan says Below much the same.
Enterprise PPMs are about Portfolio management (Governance, Resourcing, Financials, Budgets, ROI, Benefit realization) and Project Delivery (Scheduling, Risks, Status etc).
Its best to work out what your PPM requirements are before looking at tools
Smartsheet Reviews and Ratings
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- Product Manager50M-1B USDConsumer GoodsReview Source
Efficient Project Management Tools Enhanced by Easy Setup and Intuitive Dashboards
It only took me 60 days to go through Smartsheet University to learn all aspects of this program, setup all the Product Development folders, dashboards and develop training architecture to roll out to the company. Smartsheet has fast initial adoption for users because it does resemble Excel. It is easy to import spreadsheets and start tracking work immediately. Teams were able to jump into their project plans, follow tasks, add rows, understand the Parent/Child row hirearchy and use the task tracking for easy process management. - PROJECT MANAGERGov't/PS/EdEducationReview Source
Efficient interdepartmental teamwork hindered by limited native resource management
I use Smartsheet to manage a small team in a high volume PMO. We manage around 100 projects annually with two project managers. Smartsheet is our central nervous system. It provides smooth collaboration across units, integrates with ticket automation for software developers, and progress reports for leadership. - OPERATIONS MANAGER<50M USDHealthcare and BiotechReview Source
Great product limited support
Great product! I love using. it does a lot of good things and processes to help me with my day-to-day. - AUTOMATION SR ANALYST10B+ USDConsumer GoodsReview Source
Senior Automation Analyst Shares Smartsheet Experience
As sr. Automation Analyst, my experience with Smartsheet has been positive. The platform offers good features for project management needs. - Quality Assurance Manager<50M USDConstructionReview Source
Superbly satisfied by engaging and robust team discussion.
It effectively leverages AI for accurate and predictive analytics. Brilliant with sharing data with clients and shareholders. Monumental with customization to adapt and scale to complex projects.
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