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Overall experience with Sprinklr
“One tool for all your Social Media requirements which would require detailed expertise within your organization for effective utilization.”
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Company Description
Sprinklr is an enterprise that aims to unify different teams to improve customer satisfaction. Established in 2009, the company initially observed that fragmented software solutions were disrupting the customer experience and stifling growth. To address this, Sprinklr developed a single-code architecture platform to eliminate internal organizational silos. The company has now evolved into a prominent organization delivering a Unified Customer Experience Management platform. This system utilizes Sprinklr AI+ to assist teams across customer service and marketing departments in engaging with and enhancing customer experiences across all modern channels. Sprinklr, while based in New York City, operates in 25 countries, across 24 time zones, and serves numerous notable enterprises.
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- DGM - Social Media50M-1B USDEnergy and UtilitiesReview Source
One tool for all your Social Media requirements which would require detailed expertise within your organization for effective utilization.
Sprinklr has been exceptional in its capabilities and offerings. They have always ensured to deploy the latest features in the domain of social media management to deliver an unified customer experience.
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