Overview
Product Information on Talkwalker Consumer Intelligence Platform
What is Talkwalker Consumer Intelligence Platform?
Talkwalker Consumer Intelligence Platform Pricing
Overall experience with Talkwalker Consumer Intelligence Platform
“Real-Time Crisis Monitoring Effective, With Limitations in Sentiment Analysis Accuracy”
“Analyzing Brand Reputation Management with Talkwalker Tool”
About Company
Company Description
Talkwalker serves as a Consumer Intelligence Acceleration platform which aids enterprises in enhancing their business functionality and revenue stream. The primary focus of the platform lies in Consumer Intelligence and Social Listening. It combines a wide range of internal and external data sources with the aid of Blue Silk technology driven AI. This offers a comprehensive view of consumers. In addition to this, Talkwalker offers an Activate professional services team to companies which can help them multiply their Return on Investment from the platform. It operates through multiple offices located around the globe, assisting more than 2,500 brands in optimizing their returns via actionable consumer intelligence.
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Reviewer Insights for: Talkwalker Consumer Intelligence Platform
Performance of Talkwalker Consumer Intelligence Platform Across Market Features
Talkwalker Consumer Intelligence Platform Likes & Dislikes
AI-Powered Insights, Talkwalker's AI-driven sentiment analysis and image recognition allows us to spot brand mentions. The Crisis monitoring alerting system is very effective for real-time monitoring, especially during PR crises.
The most i like is the dynamic, colorful dashboard. i feel this is the best dashboards i have seen, Apart from that, the competitor analytics with accurate data is helpful to understand where our brands stands and the owned channel engagements dashboard is very helpful to me to see how any social media campaign works. The last is the sentiment analysis, where the tool itself provides the percentage of positive negative mentions with data
The competitor analytics capabilities provide valuable insights into the competitor landscape, allowing us to benchmark performance and identify novel ideas for improvement. the reports are highly customizable, enabling us to tweak what we want to retain and lose what's unimportant. It's relatively easy to track brand sentiment, react quickly to emerging conversations and communicate brand performance to management.
Sentiment analysis still misinterprets sarcasm, cultural nuances, or mixed statements. The interface and setup are not immediately intuitive. Training new staff takes time.
The main issues i feel is the laggy interface, wherein if there are good internet connections, only the tool works and the supports service is worst, where we have received resolution after almost 1day
The features can be overwhelming for users who are new to social media analytics. Using advanced capabilities like predictive analytics and custom ML models definitely requires expertise in the field. Depending on the existing technology stack, it might be difficult to integrate some data sources with the platform.
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Peer Discussions
Talkwalker Consumer Intelligence Platform Reviews and Ratings
- SOCIAL MEDIA MANAGER<50M USDTelecommunicationReview Source
Real-Time Crisis Monitoring Effective, With Limitations in Sentiment Analysis Accuracy
Robust social listening and analytics, giving a holistic view of brand reputation and sentiment. - Executive Analytics<50M USDMediaReview Source
Analyzing Brand Reputation Management with Talkwalker Tool
Overall experience with the tool and the implementation and support is neutral, as have been using it for brand and reputation management, the sentiment analysis of talkwalker is greats its helpling me to analysis the mentions of the brand. overall its really helpfull to me - MARKETING ANALYST<50M USDMiscellaneousReview Source
gain deep insights into the world of sentiment media analytics
Talkwalker has been a delight for my social media team to understand social media conversations. It gives real-time insights into what people are talking about our brand and industry. The reports are also super helpful in showing us the impact of our social media efforts. It's also easy to keep up with the trends and what our competitors are up to. - MANAGER PRODUCT DEVELOPMENT<50M USDRetailReview Source
Perfect brand management solution!
Talkwalker is a very useful tool for conducting sentiment analyses and web crawling. the Analytics and dashboards are life savers - Operations50M-1B USDFinance (non-banking)Review Source
Keep track of your brands with ease!
Talkwalkers web crawlers and data analyses features are tip notch. smallest of mentions are caught by the tool