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  1. Home
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  3. Tata Communications Managed Network Services
Logo of Tata Communications Managed Network Services

Tata Communications Managed Network Services

byTata Communications
in Managed Network Services
4.4

Overview

Service Information on Tata Communications Managed Network Services

Updated 13th October 2025

What is Tata Communications Managed Network Services?

Tata Communications Managed Network Services is a software solution designed to oversee, optimize, and maintain enterprise network infrastructures. This software supports functions such as network monitoring, fault detection, performance analysis, and configuration management while enabling proactive incident resolution and efficient data traffic handling across global networks. The software facilitates secure connectivity among distributed locations, integrates with existing IT systems, and provides centralized visibility for network administrators. Tata Communications Managed Network Services addresses challenges related to network reliability, scalability, and operational complexity, helping organizations streamline network operations, enhance uptime, and ensure consistent connectivity for business-critical applications.

Tata Communications Managed Network Services Pricing

Tata Communications Managed Network Services follows a pricing model that is typically based on service subscription fees which may vary depending on the scale, features, and customization required by the organization. The service may offer pricing tiers according to factors such as bandwidth, geographic coverage, and support level. Detailed pricing is generally provided upon request or tailored according to client specifications.

Overall experience with Tata Communications Managed Network Services

Practice Head
1B - 3B USD, Retail
FAVORABLE

“Reliable Global Network partner with strong WAN capabilities, Needs more automation and Agentic edge.”

4.0
May 12, 2026
The overall experience has been great, and Tata Communications provides a stable, well-managed, strong and reliable global networking backbone with consistent service quality. Strong WAN capabilities with global reach. Service delivery is structured and process-driven, ensuring stability and predictable outcomes. This can be made more competitive by adding AI and Agentic AI to the operations.
Director Of It Dach
<50M USD, IT Services
CRITICAL

“Importance of Account Management in Delivering Consistent IT Solutions”

3.0
May 7, 2026
It all comes down to the direct point of contact and the delivery team behind

About Company

Company Description

Updated 20th December 2023

Tata Communications is a global organization that facilitates the digital transformation of businesses. The company is key in processing around 30% of global internet routes, and has a pivotal role in connecting firms to prominent cloud service providers. As a long-standing player in the India's digital evolution, the company has been instrumental in the adoption of digital services over the last quarter of a century. Tata Communications acknowledges that connectivity is a fundamental necessity for the economy, and is dedicated to serving industry leaders in this new era of communication. In 2020, the company introduced 'Secure Connected Digital Experience' (SCDx), developed to address the increasing global demand for new operational methods. This includes the accelerated shift towards remote working, rising digital commerce, increasing security threats, and the move to more contactless experiences. The company operates in over 200 countries worldwide.

Company Details

Updated 26th February 2025
Year Founded
1986
Head office location
Mumbai, India
Number of employees
10001+
Website
https://www.tatacommunications.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Tata Communications Managed Network Services Reviews and Ratings

4.4

(41 Ratings)

Rating Distribution

5 Star
61%
4 Star
37%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Planning & Transition

4.5

Delivery & Execution

4.5

Service Capabilities

4.8

Filter Reviews
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  • Practice Head
    1B-10B USD
    Retail
    Review Source

    Reliable Global Network partner with strong WAN capabilities, Needs more automation and Agentic edge.

    4.0
    May 12, 2026
    The overall experience has been great, and Tata Communications provides a stable, well-managed, strong and reliable global networking backbone with consistent service quality. Strong WAN capabilities with global reach. Service delivery is structured and process-driven, ensuring stability and predictable outcomes. This can be made more competitive by adding AI and Agentic AI to the operations.
  • Director Of It Dach
    <50M USD
    IT Services
    Review Source

    Importance of Account Management in Delivering Consistent IT Solutions

    3.0
    May 7, 2026
    It all comes down to the direct point of contact and the delivery team behind
  • It Associate
    50M-1B USD
    Finance (non-banking)
    Review Source

    SD-WAN, Network MPLS, ILL, MSS and MHS offerings provide reliable, secure and high-performance solutions with strong support and management.

    5.0
    Mar 25, 2026
    The overall experience has been good and positive. The service provides stable connectivity, good network performance and reliable support. TATA team was very good and supportive, The TDA was very knowledgeable and experienced.
  • Manager of IT Services
    1B-10B USD
    Finance (non-banking)
    Review Source

    Effective Delivery and Collaboration Noted Despite Day 2 Support Challenges

    5.0
    Apr 3, 2026
    We had good experience while working on the TATA COMMUNICATION PROJECT for spaed SD WAN. Delivery was planned properly and scheduled accordingly. Collaboration with project team was good and issues were resolved timely and project tracker was shared timely , however day 2 support is a challenge and required improvement in resolving the issues on timely.
  • It Network Admin
    Gov't/PS/Ed
    Education
    Review Source

    MPLS Circuit Provides Stable Connectivity With High Uptime And Low Latency

    4.0
    May 12, 2026
    Our MPLS circuit has been consistently positive, particularly uptime, bandwidth and low latency. So it's the backbone for our branch offices connectivity.
...
Showing Result 1-5 of 41

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Reviewer Insights for: Tata Communications Managed Network Services
Performance of Tata Communications Managed Network Services Across Market Features

Tata Communications Managed Network Services Likes & Dislikes

Like

Reliable global WAN network. Strong service governance and delivery frameworks. Consistent SLAs and maintain good KPIs.

Like

Tata offers a wide range of services, you can use them as a One-Stop shop for all of your IT needs

Like

Provided proper support during the project execution, connected everyone on a single bridge call to complete the project on a timely basis. The need for manual intervention to perform the link swapping was completely eliminated after the SDWAN project was implemented in branch locations.

Dislike

Limited AI/Automation and missing Agentic AI in operations as compared to a few market leading providers. Poor turnaround on some support and change requests. Pricing is slightly on the higher side. Multiple iterations while negotiating.

Dislike

We had a very sluggish and unprofessional account manager who, unfortunately, marred our customer experience. It felt like offering more services is higher priority than improving existing ones and fixing issues.

Dislike

We need to wait for the documentation process to get completed and then for sign off and then execution, this takes a lot of time and most of the time we find many mistakes in the CoF form.