Overview
Product Information on Tidio
Updated 4th July 2025
What is Tidio?
Tidio Pricing
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Overall experience with Tidio
OPERATIONS MANAGER
<50M USD, SoftwareFAVORABLE
“Tidio your game-changer pal for customer engagement”
Marketing Assistant
50M - 250M USD, ManufacturingCRITICAL
“On-Page Form Embedding and User Action Options Remain Restricted in This Service”
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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About Company
Company Description
Tidio provides customer service software to businesses globally. The platform of Tidio equips businesses with customer service solutions such as live chat, chatbots, ticketing, and AI-powered virtual support agents. These services are beneficial in issue resolution and enhancing conversion rates. The software of Tidio is compatible with all significant content management systems, e-commerce platforms, and social media outlets. Tidio, launched in 2013, has a team spread across locations in San Francisco, Szczecin, and Warsaw. The platform has been adopted by users across 205+ countries. Tidio's live chat widget reaches 510 million unique users monthly.
Company Details
Year Founded
2013
Head office location
San Francisco, United States
Number of employees
51 - 200
Website
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Tidio Reviews and Ratings
- OPERATIONS MANAGER<50M USDSoftwareReview Source
Tidio your game-changer pal for customer engagement
Using Tidio has been a game-changer for our customer communication. From the start, the platform is very user-friendly. It's very easy to integrate, and you can find answers online if you have questions. Our chat experience with leads and customers has truly improved. We can now monitor in real-time the visitors interaction with our site, so we can be prepared when the time comes; and we can have a better conversation, based on the visits to our site.
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