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Logo of Trello

Trello

byAtlassian
in
4.5
2025
Market Presence: Collaborative Work Management, Design Collaboration Tools

Overview

Product Information on Trello

Updated 13th October 2025

What is Trello?

Trello is a software developed to facilitate collaboration and organization for teams and individuals managing projects and workflows. The software offers a visual interface based on boards, lists, and cards, enabling users to create, prioritize, assign, and track tasks. Trello supports integration with various other productivity tools and features options such as checklists, labels, deadlines, attachments, and activity logs to help teams visualize their work and progress. The software is designed to address challenges related to project transparency, task delegation, and real-time updates, providing an accessible platform to streamline work processes and improve coordination among team members.

Trello Pricing

Trello software uses a tiered subscription pricing model, offering a free version with basic features and paid plans that provide additional functionality such as automation, integrations, and enhanced security controls. Pricing is typically structured per user per month, with options for monthly or annual billing based on the selected plan.

Overall experience with Trello

Training Coordinator
250M - 500M USD, Media
FAVORABLE

“Trello Keeps Projects Organized and Teams Aligned”

5.0
Aug 23, 2025
Trello has been an incredibly user-friendly and flexible tool for managing projects, daily tasks, and training delivery. Its visual board and card system makes it easy to track progress, assign responsibilities, and keep everyone aligned without overcomplicating workflows. The ability to create custom automations for cards and add custom data fields is extremely valuable for different use cases.
UX Research Manager
500M - 1B USD, Services (non-Government)
CRITICAL

“Low Barrier to Entry But Lacks Granular Reporting And Substructure For Complex Needs”

3.0
Jan 8, 2026
Simple interface with intuitive drag-and-drop Kanban cards for task/project management, but not useful for more complex projectwork.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Collaborative Work Management

About Company

Company Description

Updated 8th January 2025

Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2002
Head office location
Sydney, Australia
Number of employees
10001+
Website
http://www.atlassian.com/

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Trello
Reviewer Insights for: Trello
Deciding Factors: Trello Vs. Market Average
Performance of Trello Across Market Features

Trello Likes & Dislikes

Like

- The simple and visual clarity of boards, lists, and cards - The ability to integrate other tools/plugins within Trello - Easy collaboration and real-time updates - Ability to customize notifications - Extensive customization through labels, due dates, checklists, and ability to add comments and images - The ability to format text in cards - Power-ups that add extra functionality without making the tool overwhelming Trello strikes a great balance between simplicity and functionality, making it an effective project management solution for a variety of use cases. I've used Trello across different organizations and personal projects over the years, and I keep coming back to it.

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Like

There is very low barrier to entry, especially if you're already part of the Atlassian suite. There are free plans, wide access levels to add teammates, and nothing to learn - just drag and drop cards into your predetermined columns.

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Like

El mayor beneficio que le encuentro a Trello es la personalización ya que permite adaptar los tableros con las tarjetas y los colores que quieras. El plan gratuito me parece bastante generoso y el buen funcionamiento de la colaboración en tiempo real lo veo imprescindible para el buen trabajo en grupo.

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Dislike

- Limited reporting and analytics without paid add-ons - Can feel too basic for complex projects compared to more advanced tools at times

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Dislike

However, scrolling through a million cards in a column can be tiresome and inefficient for complex projects, requiring many, many moving pieces. Organizing your cards/tasks by timelines, calendars, dependencies, or visualizations like a gantt chart requires paying for additional features. If you already have access to a tool like Notion which has those advanced features, then Trello can feel redundant. Since every task is a card, there is limited ability to create substructures for more granular reporting or info architecture.

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Dislike

Quizás en proyectos complejos se quede un poco corto. Los tableros con muchos elementos pueden tardar mucho en cargar y he leído que existe el riesgo de que los usuarios compartan accidentalmente información sensible en las tarjetas creando vulnerabilidades de seguridad pero esto no lo he podido comprobar.

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Peer Discussions

Trello Reviews and Ratings

4.5

(310 Ratings)

Rating Distribution

5 Star
44%
4 Star
51%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.5

Last 12 Months
Filter Reviews
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Reviewer Type
Reviewer's Company Size
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Reviewer's Region
Reviewer's Job Function
  • Training Coordinator
    50M-1B USD
    Media
    Review Source

    Trello Keeps Projects Organized and Teams Aligned

    5.0
    Aug 22, 2025
    Trello has been an incredibly user-friendly and flexible tool for managing projects, daily tasks, and training delivery. Its visual board and card system makes it easy to track progress, assign responsibilities, and keep everyone aligned without overcomplicating workflows. The ability to create custom automations for cards and add custom data fields is extremely valuable for different use cases.
  • UX Research Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Low Barrier to Entry But Lacks Granular Reporting And Substructure For Complex Needs

    3.0
    Jan 8, 2026
    Simple interface with intuitive drag-and-drop Kanban cards for task/project management, but not useful for more complex projectwork.
  • Responsible for technical support
    <50M USD
    Services (non-Government)
    Review Source

    Interfaz visual de Trello facilita consulta y organización de temas abiertos

    5.0
    Aug 25, 2025
    Habíamos trabajado con otras aplicaciones colaborativas pero lo que nos ha hecho quedarnos con Trello es el aporte visual que hace en la interfaz, lo que ayuda a diferenciar el contenido facilitando la consulta de los diferentes temas abiertos.
  • COPYWRITER
    <50M USD
    Software
    Review Source

    Team Collaboration Improved, But Customization Options in Trello Remain Limited

    4.0
    Aug 29, 2025
    Trello has been a great help for our collaboration within the team and find it perfect for my team. Its board are styled in a great way. It has also helped us in our marketing campaigns and product launches.
  • Manager
    <50M USD
    Retail
    Review Source

    Teams Benefit From Trello’s Ease Of Use And Communication Features

    5.0
    Jul 16, 2025
    Trello is always working to improve their system. Using Trello keeps our teams on the same page with organization and communication.
...
Showing Result 1-5 of 313

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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