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  3. monday.com
Logo of monday.com

monday.com

bymonday.com
in
4.5
2025
Market Presence: Collaborative Work Management, Adaptive Project Management and Reporting

Overview

Product Information on monday.com

Updated 13th October 2025

What is monday.com?

monday.com is a software designed to facilitate collaboration and work management for teams and organizations. It provides customizable workflows, task tracking, and visual project boards, enabling users to plan, organize, and monitor projects. The software includes features such as automation, reporting tools, integrations with third-party applications, document management, and time tracking. It supports cross-functional communication and helps standardize processes for various departments such as marketing, sales, IT, and operations. The software aims to streamline resource allocation and improve efficiency by offering transparency into progress and task ownership, addressing challenges related to coordination, visibility, and productivity in business environments.

monday.com Pricing

Monday.com software pricing model is based on tiered subscription plans, which vary according to the number of users, features, and storage capacity. The software offers several plan options including basic, standard, pro, and enterprise. Each plan is billed on either a monthly or yearly basis, and advanced features are available in higher-tier plans. Users can select the plan that fits their collaboration and workflow requirements.

Overall experience with monday.com

Director Of Customer Service And Support
500M - 1B USD, IT Services
FAVORABLE

“Monday.com : Am Intuitive, flexible but Costly Platform”

4.0
Jan 22, 2026
A powerful and intuitive tool, but sometimes expensive and limited
Benefits Consulting Analyst
<50M USD, Healthcare and Biotech
CRITICAL

“Steep Learning Curve and Limited Lower Plans Impact Workflow and Accessibility”

3.0
Jun 17, 2025
I like that it is a highly intuitive platform with a robust customizable feature set. While the basics are easy to grasp, as a daily user its advanced feature set and automations can be overwhelming and even frustrating at times when I am looking to efficiently process requests. It can be very time consuming to get to its full potential for handling tasks promptly and efficiently.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Collaborative Work Management
2025
For Market:
Adaptive Project Management and Reporting

About Company

Company Description

Updated 15th May 2025

Monday.com, operating from several global locations, focuses on empowering organizations with its Work Operating System, a platform that enables the design of customized work management tools and software applications. Based on a low code-no code framework, the system aids businesses in creating an efficient and transparent working environment by seamlessly connecting individuals with processes and systems. It fosters team performance across various functions. The platform, flexible to fit any business model, is deployed across diverse sectors and geographies.

Company Details

Updated 15th May 2025
Company type
Public
Year Founded
2012
Head office location
Tel Aviv, Israel
Number of employees
1001 - 5000
Website
https://www.monday.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About monday.com
Reviewer Insights for: monday.com
Deciding Factors: monday.com Vs. Market Average
Performance of monday.com Across Market Features

monday.com Likes & Dislikes

Like

Positive points about Monday : - User-Friendly and intuitive interface : users can create and customize workflows, boards, and dashboards tailored to their specific needs, making the tool versatile - Task Automation: The software provides powerful automation features that reduce time spent on repetitive tasks - Enhanced collaboration : Monday.com improves teamwork with features such as task assignments

Like

Customizable feature set with high potential to build a user-friendly design, and the visual interface is very appealing.

Like

As a monday.com user. I like how easy it is to organise tasks and track progress visually. The customisation boards and automation save so much time. It keeps my team aligned, improves communication, and makes managing multiple projects smoother and more efficient It has helped boost productivity.

Dislike

Negative Points about Monday.com : - High cost for SMB business : pricing structure can be a significant investment for small teams or startups - Limited features for complex projects : some users find the software lacking advanced features needed for large-scale project management, such as task dependencies in Gantt charts - Limited integrations : the number of available integrations may not meet the needs of companies requiring specific third-party tools.

Dislike

Steep learning curve. This leads to many conflicting opinions on how to structure the platform. Too many advanced ways to customize the design has led to disagreements when integrating as a team sharing its workflow utilization. Additionally, the lower tiered plans are quite limited, which makes upgrading to a more costly tiered plan necessary,

Dislike

This tool is powerful, however it can feel overwhelming at first because of the settings and features/ There are some advanced tools that require higher tier plans, which can get expensive. It takes some time to customise workflows properly and occasional performance slowdowns can be frustrating.

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Peer Discussions

monday.com Reviews and Ratings

4.5

(1246 Ratings)

Rating Distribution

5 Star
55%
4 Star
41%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Director Of Customer Service And Support
    50M-1B USD
    IT Services
    Review Source

    Monday.com : Am Intuitive, flexible but Costly Platform

    4.0
    Jan 22, 2026
    A powerful and intuitive tool, but sometimes expensive and limited
  • ACCOUNTS ASSISTANT
    <50M USD
    Insurance (except health)
    Review Source

    Highly Visual Platform Improves Collaboration, Yet Price and Setup May Hinder New Teams

    4.0
    Oct 29, 2025
    Monday.com provides a visually intuitive and flexible platform for managing projects and workflows. It enhances collaboration and productivity through its many features, but pricing might be challenging for smaller or new teams.
  • Marketing Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Flexible Workflow Customization and Visual Management Features in Monday.com Platform

    5.0
    Feb 9, 2026
    Monday.com is a great tool for project management workflows. I have found it to be somewhat of a Swiss Army knife of project management platforms. I like the visual flags the tool is designed to create automatically to signify when a team member may be over assigned projects or work tasks. This is a great visual tool for project leaders to quickly see areas that need improved.
  • Director of Operations
    <50M USD
    Banking
    Review Source

    Customization and Accessibility Stand Out, Yet Speed and Cost Remain Concerns

    4.0
    Nov 10, 2025
    The overall experience using Monday.com has been positive. Unlike other systems we explored, the Monday.com platform allowed for complex customization for our unique work environment. We were able to integrate the different ways of working for multiple divisions on the same platform which was a huge win for us considering the different ways each department operates.
  • Vp, Marketing
    50M-1B USD
    Real Estate
    Review Source

    Discovering Enhanced Team Collaboration with Monday.com

    5.0
    Feb 6, 2026
    Our overall experience with Monday.com has been excellent. The platform is visually clean and flexible enough to support multiple workflows across our marketing team. It has helped us streamline project planning, improve cross-functional visibility and keep everyone aligned on immediate goals and priorities.
...
Showing Result 1-5 of 1251

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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