We started testing out monday.com as part of a broader plan to modernise how teams manage delivery across both technology and business units, as different departments were using different tools like Excel trackers and Sharepoint lists that made cross-team visibility difficult. monday.com standardised how work is tracked while still giving teams flexibility in how they structure boards and workflows. Traditional project governance sits alongside agile delivery squads in our organisation, but the platform is able to support both styles. Due to the visual nature of the boards, along with automations and dashboards, teams were able to adopt it quickly without extensive training.

I like that it is a highly intuitive platform with a robust customizable feature set. While the basics are easy to grasp, as a daily user its advanced feature set and automations can be overwhelming and even frustrating at times when I am looking to efficiently process requests. It can be very time consuming to get to its full potential for handling tasks promptly and efficiently.