Overview
Product Information on Tungsten TotalAgility
What is Tungsten TotalAgility?
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Overall experience with Tungsten TotalAgility
“A flexible and scalable automation platform that enables organisations to streamline operations while adapting to evolving business needs”
“Document Extraction Effective but Out of Box Features Often Underperform in Practice”
About Company
Company Description
Tungsten Automation designs software solutions to automate and optimize data-intensive business workflows. Tungsten Automation helps businesses addresses critical challenges, including intelligent document processing (IDP), accounts payable (AP) and invoice processing, PDF creation and e-signature, and secure printing. Tungsten Automation enhances efficiency and minimize manual labor by integrating advanced artificial intelligence (AI) and automation technologies. Through these integrations, Tungsten Automation enables organizations to streamline processes, minimize errors, and adapt to changing business requirements.
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Peer Discussions
Tungsten TotalAgility Reviews and Ratings
- IT Manager1B-10B USDConstructionReview Source
A flexible and scalable automation platform that enables organisations to streamline operations while adapting to evolving business needs
The KTA platform is very flexible and allows us to design and modify workflows without significant redevelopment effort, which has been particularly valuable as requirements evolve. At times, the initial configuration and performance tuning for more complex processes can require specialized knowledge and troubleshooting can take longer than expected. - Chief Operating Officer1B-10B USDBankingReview Source
Efficient Exception Management and OCR Capabilities Noted During Implementation
The vendor had previous experience with major banks in customizing the product for Trade Finance processes. This was one of the main reasons we selected them. During implementation we worked together very well. They demonstrated their experience and implementation capabilities, as well as, (and this was important for our success) their flexibility to address specific customizations for our needs, changes in the requirements, etc. as the implementation was progressing. - IT Associate1B-10B USDInsurance (except health)Review Source
Document Extraction Effective but Out of Box Features Often Underperform in Practice
I like the tool overall for its document extraction and processing capabilities, and how it benefits our mailroom. I have faced issues where multiple out of the box functionalities do not work for fairly straightforward use cases within the Transformation Designer. - IT Manager1B-10B USDFinance (non-banking)Review Source
Flexible deployment and OCR accuracy, but release management needs maturity
Platform is flexible and provides well-structured optionality. The OCR accuracy when coupled with Microsoft doc intelligence is impressive. - IT Manager1B-10B USDInsurance (except health)Review Source
Product Delivers Reliable Performance but Support and Documentation Present Challenges
Product does what it promises to do and the company is responsive to queries and support issues



