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Logo of UiPath Platform

UiPath Platform

byUiPath
in
4.2
2026
Market Presence: Robotic Process Automation, Business Orchestration and Automation Technologies

Overview

Review Summary
AI Generated Using Real User Reviews

See a synthesized overview of the key takeaways from verified reviews of UiPath Platform.

Product Information on UiPath Platform

Updated 5th May 2026

What is UiPath Platform?

UiPath is the Agentic Business Orchestration platform: a single enterprise control plane that coordinates end-to-end processes across AI agents, robots, people, documents, and applications. Unlike point automation tools that execute isolated tasks, UiPath manages the full process lifecycle: maintaining state across long-running workflows, handling dynamic cases with built-in exception management, and orchestrating multiple agents, regardless of where they were built, under a unified governance layer. This is what turns AI potential into reliable, measurable business execution. UiPath delivers this through a unified low-code/pro-code builder environment with natively integrated document understanding, enterprise-grade testing, and unmatched deployment flexibility across cloud and on-premises, so enterprises can scale agentic automation with the speed, safety, and control that production demands.

UiPath Platform Pricing

Overall experience with UiPath Platform

IT Services Associate
<50M USD, Software
FAVORABLE

“Bridges Applications and APIs Efficiently With Room for Connector Enhancement”

4.0
May 4, 2026
It acts as a unified layer that connects systems for seamless data flow and end to end process orchestration
RPA Developer
1B - 3B USD, Consumer Goods
CRITICAL

“Leveraging Business Operations with Application Integration Platform”

3.0
Jan 1, 2025
I really enjoy working with the Application Integration Platform, as it enables me to automate and integrate various business applications in order to provide cohesive and streamlined workflows.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Robotic Process Automation

About Company

Company Description

Updated 7th December 2023

UiPath is a global entity whose focus lies in utilizing the transformative capabilities of AI and automation to unleash the limitless potential of individuals and facilitate human progress. Currently, the company is expanding its horizons beyond Robotic Process Automation, offering a highly effective and user-friendly AI-Powered Business Automation Platform. It is driven to bring together the leading minds to bring forth the next big leap in AI-powered automation. The company, based in New York City, operates developmental centers scattered throughout the United States, Romania, India, and Japan.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
New York, United States
Number of employees
1001 - 5000
Website
http://www.uipath.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

What Your Peers Are Saying About UiPath Platform

Director of IT
Any Automation CoE's that centralized enterprise RPA (ex: UiPath or AA) and low-Code automation (ex: MS Power Automate)  platforms as part of their organizations?  What were the primary drivers for organizing this way?  Benefits?
Program Director, Intelligent Automation + Entrepreneur
I have tried to decentralize RPA, but it's really difficult since to build them you need a software development background, it takes a month of training, and you need to be continuously building to keep one's skillset honed. RDA on the other hand is great to democratize.
See Full Discussion
22 Sep 20252.7k Views3 Comments
CIO
We have ServiceNow as a platform and I need to automate our Joiners, Movers and Leavers process. ServiceNow are trying to push their HR module which is overkill for what I need. We have also implemented some RPA with UiPath which seems to be going well. Has anyone been able to successfully automate JML? Is so, would you mind sharing any tips?
VP of IT
I would recommend RPA long term due to it's major reliance on the GUI. In theory you can MVP with RPA for a period of time until you have a more elegant solution leveraging for example an Azure pipeline that can trigger some of the actions needed on AD and other systems.
See Full Discussion
13 Nov 20232.8k Views2 Comments

UiPath Platform Reviews and Ratings

Showing data for 13 ratings and reviews for Application Integration Platforms market. View all 2880 ratings and reviews across markets for a complete picture.

4.2

(13 Ratings)

Rating Distribution

5 Star
38%
4 Star
54%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Services Associate
    <50M USD
    Software
    Review Source

    Bridges Applications and APIs Efficiently With Room for Connector Enhancement

    4.0
    May 4, 2026
    It acts as a unified layer that connects systems for seamless data flow and end to end process orchestration
  • RPA Developer
    1B-10B USD
    Consumer Goods
    Review Source

    Leveraging Business Operations with Application Integration Platform

    3.0
    Jan 1, 2025
    I really enjoy working with the Application Integration Platform, as it enables me to automate and integrate various business applications in order to provide cohesive and streamlined workflows.
  • Associate Software Engineer
    50M-1B USD
    IT Services
    Review Source

    Exploring a User-Friendly Tool to Enhance Productivity

    5.0
    Jul 4, 2024
    My overall experience was pretty positive.It's very user friendly. the capabilities it has for integration definitely enhance productivity.
  • IT Associate
    1B-10B USD
    IT Services
    Review Source

    Exploring the Challenges and Benefits of Drag and Drop Interfaces

    4.0
    May 4, 2024
    It's highly intuitive, it's drag and drop feature that makes it very easy to use.
  • IT Associate
    1B-10B USD
    IT Services
    Review Source

    Exploring UIPath's Versatility: Multiple Application Integration

    5.0
    Apr 15, 2024
    It was truly amazing working on UIPath, I've already recommended people to use it
Showing Result 1-5 of 24

Recommended Gartner Insights

  • Market Guide for Application Integration Platforms
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Reviewer Insights for: UiPath Platform

UiPath Platform Likes & Dislikes

Like

It bridges the gap between Applications, API's and BOT's also esnuring smooth communication accross the entire ecosystem

Like

What I like most about this product is its range of pre-built connectors and its user-friendly interface, is it integrates nicely into the UiPath ecosystem.

Like

1-Community: It has a strong community for support . The forums really help whenever stuck with anything. 2-Scalalbility: It accomodates to the business needs. 3-Integration Capabilities : The integration with systems and applications is seamless and efficient.

Dislike

Enhancement required for plug & play connectors for industry specific applications

Dislike

Custom integrations and complex workflows can be a challenge. There is definitely a learning curve involved that can be steep for new users.

Dislike

1-Cost: the pricing was a little on the higher side for small and mid level companies and startups. 2-Learning: The more advanced features and functionalities were hard to learn and teach to new joiners. 3-Customizations: The absence of customizations limits the interest in working with the service for longer periods. Becomes boring.