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Logo of UKG Pro

UKG Pro

byUKG
in
4.0
Market Presence: HCM Suites for 1,000+ Employee Enterprises, Talent Management Suites (Transitioning to Employee Performance Management Systems)

Overview

Product Information on UKG Pro

Updated 17th November 2025

What is UKG Pro?

UKG Pro is a human capital management software designed to help organizations manage various aspects of the employee lifecycle, including payroll, talent acquisition, workforce management, and benefits administration. The software offers tools for employee data management, performance reviews, and compliance, supporting businesses in streamlining HR processes and improving workforce productivity. UKG Pro provides reporting and analytics features to assist in decision-making related to human resources and organizational planning, aiming to address challenges associated with human resource administration and operational efficiency.

UKG Pro Pricing

UKG Pro software uses a subscriptionbased pricing model typically based on the number of employees or users within an organization and may include implementation fees as well as optional modules and services that can be added for additional costs. Pricing is customized according to the size and needs of the organization and is provided on request.

UKG Pro Product Images

Payroll
Payroll
Great Place to Work Hub
Great Place to Work Hub

Overall experience with UKG Pro

Compliance Associate
<50M USD, Banking
FAVORABLE

“Navigating UKG: An All-In-One Solution for Employee Needs”

4.0
Oct 3, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
DIRECTOR OF TALENT ACQUISITION
50M - 250M USD, Healthcare and Biotech
CRITICAL

“UKG - Great HRIS, Great Preboarding/ Onboarding, Ok ATS”

3.0
May 9, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 18th March 2025

UKG is a company that focuses on people, highlighting the significance of workplace culture and belonging. It collaborates with customers to show the benefits of investing in their workforces. As a provider of HCM cloud services, UKG applies a Partner for Life approach to their HR, payroll, and workforce management solutions. This approach supports more than 80,000 customers globally, enabling these organizations to anticipate and adapt to the needs of their employees beyond work-related matters.

Company Details

Updated 18th March 2025
Company type
Private
Year Founded
2020
Head office location
United States
Number of employees
10001+
Website
https://www.ukg.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

UKG Pro Reviews and Ratings

4.0

(47 Ratings)

Rating Distribution

5 Star
53%
4 Star
32%
3 Star
6%
2 Star
6%
1 Star
2%
Why ratings and reviews count differ?
  • Compliance Associate
    <50M USD
    Banking
    Review Source

    Navigating UKG: An All-In-One Solution for Employee Needs

    4.0
    Oct 3, 2024
    UKG houses our paychecks, tax forms and acknowledgement forms. You can also request PTO on the tool to manage any other time off requests. It's a one stop shop for all employee needs.
  • Compliance Associate
    <50M USD
    Banking
    Review Source

    Navigating UKG: An All-In-One Solution for Employee Needs

    4.0
    Oct 3, 2024
    UKG houses our paychecks, tax forms and acknowledgement forms. You can also request PTO on the tool to manage any other time off requests. It's a one stop shop for all employee needs.
  • Read All 47 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for Talent Management Suites (Transitioning to Employee Performance Management Systems)
  • Magic Quadrant for Talent Management Suites (Transitioning to Employee Performance Management Systems)
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Reviewer Insights for: UKG Pro
Deciding Factors: UKG Pro Vs. Market Average
Performance of UKG Pro Across Market Features

UKG Pro Likes & Dislikes

Like

It has everything we need, all in one spot. The tool is easy to navigate and use.

Like

It has everything we need, all in one spot. The tool is easy to navigate and use.

Like

It has everything we need, all in one spot. The tool is easy to navigate and use.

Dislike

Lack of flexibility within the ATS. This has been improving over the past 12 months but still has more room for improvement. Prior to updates being released the system is extremely buggy and causes disruptions in day to day activities Customer Service - When submitting tickets, it often takes several days to receive a response and we would like to see more dedicated account managers that allow for relationships to be built. Currently we are randomly assigned help

Dislike

Lack of flexibility within the ATS. This has been improving over the past 12 months but still has more room for improvement. Prior to updates being released the system is extremely buggy and causes disruptions in day to day activities Customer Service - When submitting tickets, it often takes several days to receive a response and we would like to see more dedicated account managers that allow for relationships to be built. Currently we are randomly assigned help

Dislike

Lack of flexibility within the ATS. This has been improving over the past 12 months but still has more room for improvement. Prior to updates being released the system is extremely buggy and causes disruptions in day to day activities Customer Service - When submitting tickets, it often takes several days to receive a response and we would like to see more dedicated account managers that allow for relationships to be built. Currently we are randomly assigned help