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  3. UKG Pro
Logo of UKG Pro

UKG Pro

byUKG
in
3.9
Market Presence: Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises), Talent Management Suites (Transitioning to Employee Performance Management Systems)

Overview

Product Information on UKG Pro

Updated 17th November 2025

What is UKG Pro?

UKG Pro is a human capital management software designed to help organizations manage various aspects of the employee lifecycle, including payroll, talent acquisition, workforce management, and benefits administration. The software offers tools for employee data management, performance reviews, and compliance, supporting businesses in streamlining HR processes and improving workforce productivity. UKG Pro provides reporting and analytics features to assist in decision-making related to human resources and organizational planning, aiming to address challenges associated with human resource administration and operational efficiency.

UKG Pro Pricing

UKG Pro software uses a subscriptionbased pricing model typically based on the number of employees or users within an organization and may include implementation fees as well as optional modules and services that can be added for additional costs. Pricing is customized according to the size and needs of the organization and is provided on request.

UKG Pro Product Images

Payroll
Payroll
Great Place to Work Hub
Great Place to Work Hub

Overall experience with UKG Pro

Compliance Associate
<50M USD, Banking
FAVORABLE

“Navigating UKG: An All-In-One Solution for Employee Needs”

4.0
Oct 3, 2024
UKG houses our paychecks, tax forms and acknowledgement forms. You can also request PTO on the tool to manage any other time off requests. It's a one stop shop for all employee needs.
DIRECTOR OF TALENT ACQUISITION
50M - 250M USD, Healthcare and Biotech
CRITICAL

“UKG - Great HRIS, Great Preboarding/ Onboarding, Ok ATS”

3.0
May 9, 2024
Great product for our HRIS and payroll system but lacking overall flexibility and functionality in the ATS.

About Company

Company Description

Updated 18th March 2025

UKG is a company that focuses on people, highlighting the significance of workplace culture and belonging. It collaborates with customers to show the benefits of investing in their workforces. As a provider of HCM cloud services, UKG applies a Partner for Life approach to their HR, payroll, and workforce management solutions. This approach supports more than 80,000 customers globally, enabling these organizations to anticipate and adapt to the needs of their employees beyond work-related matters.

Company Details

Updated 18th March 2025
Company type
Private
Year Founded
2020
Head office location
United States
Number of employees
10001+
Website
https://www.ukg.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: UKG Pro
Deciding Factors: UKG Pro Vs. Market Average
Performance of UKG Pro Across Market Features

UKG Pro Likes & Dislikes

Like

It has everything we need, all in one spot. The tool is easy to navigate and use.

Like

Full suite of services for payroll, HRIS, and preboarding Large corporation with resources available for the development of additional products. Large integration base with other software partners related to HR.

Like

Streamline recruitment to onboarding process, reporting on key internal expiries and easy of use.

Dislike

The tool is not aesthetically pleasing and it's not easy to change certain personal information about yourself, although that might be a permissions thing. The turtles and buffalo mini game is cute, but random and unnecessary.

Dislike

Lack of flexibility within the ATS. This has been improving over the past 12 months but still has more room for improvement. Prior to updates being released the system is extremely buggy and causes disruptions in day to day activities Customer Service - When submitting tickets, it often takes several days to receive a response and we would like to see more dedicated account managers that allow for relationships to be built. Currently we are randomly assigned help

Dislike

That reporting is a bit more complex than I hope

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Peer Discussions

UKG Pro Reviews and Ratings

Showing data for 47 ratings and reviews for Talent Management Suites (Transitioning to Employee Performance Management Systems) market. View all 640 ratings and reviews across markets for a complete picture.

3.9

(47 Ratings)

Rating Distribution

5 Star
53%
4 Star
32%
3 Star
6%
2 Star
6%
1 Star
2%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Compliance Associate
    <50M USD
    Banking
    Review Source

    Navigating UKG: An All-In-One Solution for Employee Needs

    4.0
    Oct 3, 2024
    UKG houses our paychecks, tax forms and acknowledgement forms. You can also request PTO on the tool to manage any other time off requests. It's a one stop shop for all employee needs.
  • CHIEF HUMAN RESOURCES OFFICER
    <50M USD
    Healthcare and Biotech
    Review Source

    Unveiling Time-Saving Aspects of an Easy-to-Use Product

    5.0
    Jun 25, 2024
    I love the product it is extremely versatile - easy to use and saves time that can be spent elsewhere.
  • DIRECTOR OF TALENT ACQUISITION
    50M-1B USD
    Healthcare and Biotech
    Review Source

    UKG - Great HRIS, Great Preboarding/ Onboarding, Ok ATS

    3.0
    May 9, 2024
    Great product for our HRIS and payroll system but lacking overall flexibility and functionality in the ATS.
  • Human Resources Associate
    50M-1B USD
    Manufacturing
    Review Source

    A great program for large companies to use!

    4.0
    Jan 18, 2024
    UltiPro (now known as UKG Pro) is a flexible program that allows our organization to customize it to fit our many business needs. The program itself is easy to navigate, and very aesthetically pleasing to look at, and easy to navigate. Overall very satisfied and can safely say it meets our business needs.
  • DIRECTOR, BUSINESS INTELLIGENCE
    10B+ USD
    Consumer Goods
    Review Source

    Bad UI, Very Basic Functionality

    1.0
    Jun 26, 2023
    Overall user experience is really bad. The calendars are not easy to navigate and neither are retracting previously made entries. All in all, a very bad UI.
...
Showing Result 1-5 of 47

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  • Magic Quadrant for Talent Management Suites (Transitioning to Employee Performance Management Systems)

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