Overview
Product Information on Unified Contact Center Enterprise (UCCE)
What is Unified Contact Center Enterprise (UCCE)?
Unified Contact Center Enterprise (UCCE) Pricing
Unified Contact Center Enterprise (UCCE) Product Images
Overall experience with Unified Contact Center Enterprise (UCCE)
“UCCE Review”
“Complex to implement, but works well for the enterprise.”
About Company
Company Description
Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Unified Contact Center Enterprise (UCCE) Reviews and Ratings
- Telecom Engineer50M-1B USDEnergy and UtilitiesReview Source
UCCE Review
In my experience this product meets all the requirements from a small to large Contact Center environments - IT Sr. Executive<50M USDConsumer GoodsReview Source
good
good in delivering exceptional customer experience and can give a comprehensive report - INFRASTRUCTURE ENGINEER1B-10B USDIT ServicesReview Source
Best in Class
We have on prem unified contact center enterprise that give us 100% uptime. The Cisco UCS server are robust and well supported for the operation requirement. - NETWORK ANALYST50M-1B USDInsurance (except health)Review Source
Stable and does what you need for years.
UCCE has been our Contact Center voice solution for almost 10 years, and has not been perfect but offers the basic functionality that what most people will need. - Infrastructure Engineer50M-1B USDHealthcare and BiotechReview Source
Great product
Great experience. Happy with the product. Very customizable
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