Great collaboration tool where you can phone, conference, share presentations with people from anywhere in the world.

System is not particularly feature rich and many things that seem like faults are classed as the design. Unified Comms soft client is very poor, many faults are not resolved and the latest layout in V7 is confusing for users. Our experience has been that desk phones are the best option, they are more reliable and users generally feel comfortable with them. Contact Centre aspect of the offering is very good. Very few outages since go live have been caused by the software. Email integration is basic and under-developed, this is the weakest part of the solution.