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Logo of UXCam

UXCam

byUXCam
in
4.6
Market Presence: Mobile App Analytics, Product Analytics for Technology and Service Providers

Overview

Product Information on UXCam

Updated 16th February 2026

What is UXCam?

UXCam is a software designed to help businesses understand user interactions within mobile applications by providing tools for session replay, heatmaps, and analytics. The software captures gesture data, screen flows, and user paths to assist teams in identifying usability issues and optimizing user experiences. UXCam offers event analytics, user journey mapping, and crash analytics, enabling product teams to pinpoint friction points and improve app performance. By delivering quantitative and qualitative insights, the software supports data-driven decisions for mobile app development and helps organizations address challenges related to user engagement and retention.

UXCam Pricing

UXCam software utilizes a subscription-based pricing model with multiple tiers based on usage and features. The software typically provides plans that scale according to the number of sessions, tracked events, and access to advanced analytics capabilities. Custom enterprise solutions are also available for organizations with higher requirements and specific needs.

Overall experience with UXCam

VP, Project Management
50M - 250M USD, Banking
FAVORABLE

“Identifying complex usage patterns without traditional research methods”

4.0
Jul 18, 2025
It's an excellent tool that has helped us find hidden problems that can't be interpreted with statistics or error mapping, and it's also allowed us to identify more complex usage patterns without the need for other research methods such as searches and interviews.
Automated Translation from Spanish
Product designes
<50M USD, Services (non-Government)
CRITICAL

“Effective monitoring but complex integration and limitations in customization”

3.0
Jul 1, 2025
It's been very useful for monitoring sessions and figuring out where users are getting lost, but I feel like we're not getting the most out of it because the integration with our app has been complicated, not all screens are mapped yet, and we're having issues with the crash section.
Automated Translation from Spanish

About Company

Company Description

Updated 22nd April 2025

UXCam provides a product analytics solution geared towards aiding product teams in gaining a deeper understanding of user interaction with their web and mobile applications. The service focuses on yielding qualitative and quantitative data insights that illuminate areas for potential enhancement, highlighting user experience pain points. This solution extends beyond mere tracking of vanity metrics such as page visits, allowing for a more comprehensive capture of micro-interaction data sets. As a result, UXCam empowers product teams to make decisions centered on user interaction data, thereby facilitating product growth and improved user retention.

Company Details

Updated 22nd April 2025
Company type
Private
Year Founded
2014
Head office location
San Francisco, United States
Number of employees
51 - 200
Website
https://uxcam.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

UXCam Reviews and Ratings

4.6

(30 Ratings)

Rating Distribution

5 Star
70%
4 Star
27%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.4

Service & Support

4.8

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • VP, Project Management
    50M-1B USD
    Banking
    Review Source

    Identifying complex usage patterns without traditional research methods

    4.0
    Jul 18, 2025
    It's an excellent tool that has helped us find hidden problems that can't be interpreted with statistics or error mapping, and it's also allowed us to identify more complex usage patterns without the need for other research methods such as searches and interviews.
    Automated Translation from Spanish
  • Chief Technology Officer
    <50M USD
    IT Services
    Review Source

    Great tool for user-focused apps.

    4.0
    Jul 8, 2025
    It's a great tool, and we've found it very useful. However, we could have improved onboarding. And the documentation also has some areas for improvement.
    Automated Translation from Spanish
  • Designer
    <50M USD
    Services (non-Government)
    Review Source

    Intuitive Navigation Aided by Abundant Context From Session Recordings

    5.0
    Jul 1, 2025
    Working with UXCam has been a delight. They have always answered all of our questions and have been open to feedback. There were a few issues while integrating them into our app, however they were ready to help at any point of the process.
  • Product designes
    <50M USD
    Services (non-Government)
    Review Source

    Effective monitoring but complex integration and limitations in customization

    3.0
    Jul 1, 2025
    It's been very useful for monitoring sessions and figuring out where users are getting lost, but I feel like we're not getting the most out of it because the integration with our app has been complicated, not all screens are mapped yet, and we're having issues with the crash section.
    Automated Translation from Spanish
  • Group Product Manager
    1B-10B USD
    Consumer Goods
    Review Source

    Improved User Experience and New Functionalities Shape Team Collaboration

    5.0
    Jul 1, 2025
    It is a fundamental tool for our team, it has allowed us to improve the user experience, develop new functionalities and demonstrate the value of UX for the business. The UX CAM team is always willing to help us with our needs and solve our concerns.
Showing Result 1-5 of 30

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Reviewer Insights for: UXCam
Performance of UXCam Across Market Features

UXCam Likes & Dislikes

Like

Being able to view recordings of specific user flows and then investigate that behavior to find patterns.

Automated Translation from Spanish
Like

The platform's UI seems to make it easy to understand.

Automated Translation from Spanish
Like

The ease of viewing user sessions and the funnels are good. Overall, the UI of these two sections is very good and has provided us with interesting insights.

Automated Translation from Spanish
Dislike

It's difficult to separate new users for analysis. Often, segments require identifying whether a user is a new user or a returning user, as they have different behaviors, and separating them with uxcam is difficult.

Automated Translation from Spanish
Dislike

That we cannot customize the tracking percentage between operating systems and that integration has been difficult.

Automated Translation from Spanish
Dislike

It's difficult to truly customize the platform. Understanding that the tools have their capabilities, I believe there are features that many apps share and can be used as customization tools. For example, reports, sampling by operating system, brand, or device. It would be incredible to be able to do more customization.

Automated Translation from Spanish