Overview
Product Information on UXCam
What is UXCam?
UXCam Pricing
Overall experience with UXCam
“Intuitive Navigation Aided by Abundant Context From Session Recordings”
“Monitoreo efectivo pero integración compleja y limitaciones en personalización”
About Company
Company Description
UXCam provides a product analytics solution geared towards aiding product teams in gaining a deeper understanding of user interaction with their web and mobile applications. The service focuses on yielding qualitative and quantitative data insights that illuminate areas for potential enhancement, highlighting user experience pain points. This solution extends beyond mere tracking of vanity metrics such as page visits, allowing for a more comprehensive capture of micro-interaction data sets. As a result, UXCam empowers product teams to make decisions centered on user interaction data, thereby facilitating product growth and improved user retention.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: UXCam
Performance of UXCam Across Market Features
UXCam Likes & Dislikes
The app is very intuitive. As a UX designer myself, I appreciate the app's easy navigation and the ability to understand user needs. I also value the amount of data about each user in their recorded sessions. This gives us plenty of context about the situation and has helped us identify many bugs. The home is very valuable since it's customizable. I like that I can get a brief resume as soon as I log in. The recorded session's filters are great! They work great when I have a very specific behavior I want to analyze.
La ui de la plataforma me parece que lo hace sencillo de entender
It 's easy to use and the recordings of the sessions
As you can tell by the review, we were issued with the integration so I wish that it would've been easier and smoother. I wish we could use every single feature (for example identifying the crashes). We haven't been able to use uxcam to its full potential. We have had a few problems with seeing every single screen and tagging it with its corresponding event.
Que no podemos personalizar el porcentaje de rastreo entre sistemas operativos y que la integración ha sido dificil.
It has been difficult for the team to maintain the event tags compared to other tools.
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Peer Discussions
UXCam Reviews and Ratings
- Designer<50M USDServices (non-Government)Review Source
Intuitive Navigation Aided by Abundant Context From Session Recordings
Working with UXCam has been a delight. They have always answered all of our questions and have been open to feedback. There were a few issues while integrating them into our app, however they were ready to help at any point of the process. - Group Product Manager1B-10B USDConsumer GoodsReview Source
Improved User Experience and New Functionalities Shape Team Collaboration
It is a fundamental tool for our team, it has allowed us to improve the user experience, develop new functionalities and demonstrate the value of UX for the business. The UX CAM team is always willing to help us with our needs and solve our concerns. - Software Developer50M-1B USDServices (non-Government)Review Source
In-Depth Application Insights Show Popular Features and User Distribution by Platform
It provides us with a total overview of the whole application operation and includes deep analytics. - Head of Digital Channels50M-1B USDBankingReview Source
UXCam Insights Drive App Engagement
UXCam has provided us with deep insights about our customers' experience using our app. Such insights helped us redesign many of our users' journey through our app, improving overall product engagement by up to 50%. - Customer Service & Support Associate<50M USDSoftwareReview Source
Deep Dive Into Customer Issues Enhanced, Minor Video Quality Problems Noted
My experience has been great using this product. Provides invaluable knowledge into issues