Review Summary
See a synthesized overview of the key takeaways from verified reviews of Webex Suite.
Overview
Product Information on Webex Suite
Updated 21st December 2023
What is Webex Suite?
Webex Suite Pricing
Webex Suite Product Images
Overall experience with Webex Suite
Design Manager
<50M USD, SoftwareFAVORABLE
“Webex Suite Offers Unified Collaboration With AI Features and High Stability”
Overall experience with the Webex suite has been very positive. The platform provides a comprehensive collaboration environment that combines meetings, messaging and calling in a single ecosystem full stop it has worked reliably for both internal team collaboration and client facing meetings full stop the audio and video quality is consistent and the AI driven features such as noise cancellation and meeting summaries are a real value add.
IT Services Associate
500M - 1B USD, SoftwareCRITICAL
“Powerful All-in-One Tool”
My overall experience with Webex Suite has been positive, especially due to its reliable performance, strong audio & video quality and seamless integration with Teams. While the platform is feature-rich, the setup can feel a bit complex, but overall it provides a secure environment.
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Meeting Solutions
About Company
Company Description
Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.
Company Details
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Webex Suite Alternatives
Peer Discussions
What Your Peers Are Saying About Webex Suite
IT Manager
I'm replacing my telephony system with either NICE or Cisco Webex. I wonder if anyone has any experience with either product, if so what in your opinion, what are the pros and cons with the product and would you choose the same product again if you could turn back the clock?IT Manager
See Full DiscussionWe currently use WebEx but will soon migrate to the WebEx cloud. However, I also recommend considering Amazon Connect: https://aws.amazon.com/pm/connect/https://aws.amazon.com/pm/connect/
Webex Suite Reviews and Ratings
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- Design Manager<50M USDSoftwareReview Source
Webex Suite Offers Unified Collaboration With AI Features and High Stability
Overall experience with the Webex suite has been very positive. The platform provides a comprehensive collaboration environment that combines meetings, messaging and calling in a single ecosystem full stop it has worked reliably for both internal team collaboration and client facing meetings full stop the audio and video quality is consistent and the AI driven features such as noise cancellation and meeting summaries are a real value add. - IT Services Associate50M-1B USDSoftwareReview Source
Powerful All-in-One Tool
My overall experience with Webex Suite has been positive, especially due to its reliable performance, strong audio & video quality and seamless integration with Teams. While the platform is feature-rich, the setup can feel a bit complex, but overall it provides a secure environment. - Data Analyst1B-10B USDEnergy and UtilitiesReview Source
Reliable and secure collaboration Platform for Enterprise Communication
Overall experience with the Webex suite has been very positive. The platform provides a reliable and secure environment for virtual meetings, team collaboration, and communication across departments. The audio and video quality are consistently strong, and features like noise cancellation, screen sharing, and meeting recordings improve productivity significantly, and the integration of messaging, calling, and meetings into a single platform makes collaboration seamless. While the interface requires some initial learning for new users, the overall performance and stability make it a valuable solution for enterprise communication needs. - It Services Associate10B+ USDIT ServicesReview Source
High Reliability Offset by Resource Demands and Challenging User Interface Experience
The main reason for a 4/5 rating comes from exceptional reliability and enterprise grade security, making it a highly reliable channel for corporate communication. A/V consistency, lag-free operation and centralized management via the control hub have worked quite too well for me. On the other hand, a steep learning curve for new users and heavy resource consumption on older hardware come at a cost. The interface has the potential to become more intuitive. - Data And Analytics Manager50M-1B USDHealthcare and BiotechReview Source
Clean Interface Offers Reliable Meetings With Seamless Integration Despite Slow Updates
Its UI is very clean, we can easily message, call or attend meetings with minimal effort. In addition, the audio and video performance is good. We can seamlessly utilize the whiteboard or raise polling which makes explanation or decision making easier. The AI features of reducing background noise and doing live transcription, along with meeting summaries is so cool and helpful, it drastically reduces human effort.
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