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  3. WordPress
Logo of WordPress

WordPress

byWordPress
in Website Builders
4.4

Overview

Product Information on WordPress

Updated 13th October 2025

What is WordPress?

WordPress is an open-source content management software designed to enable users to create, manage, and publish websites and blogs. The software offers a range of features such as customizable themes, plugins for extended functionality, and a user-friendly editor for managing text, images, and multimedia. WordPress supports role-based permissions, allowing multiple users to contribute with different access levels. It provides tools for search engine optimization, media management, and supports a variety of publishing formats. The software addresses the business need for easy-to-manage and scalable websites for various purposes, including publishing, e-commerce, and online portfolios, while supporting integration with third-party applications and services.

WordPress Pricing

WordPress software is available as open source and can be downloaded and used at no cost Users may incur charges for thirdparty hosting domain registration premium themes plugins or additional services but the base software does not have a direct licensing fee

Overall experience with WordPress

TEAM LEAD
<50M USD, IT Services
FAVORABLE

“Flexible, Cost-Effective CMS with a Vast Ecosystem”

5.0
Sep 22, 2025
I've been working with WordPress for more than 15 years across projects ranging from small brochure type websites to e-commerce. Overall, WordPress remains a versatile, mature and cost-effective Content Management System that continues to improve.
Associate Engineer
50M - 250M USD, Software
CRITICAL

“Creating Websites Made Simple with User-Friendly Interface and Numerous Plugins”

3.0
May 13, 2025
It is a great tool for hosting websites and it is also very easy to create websites using this tool. I feel it is user friendly and has a good user interface. We have multiple plugins which make our task easy like woo-commerce, 2 factor authentication etc., which I feel is a very good feature because these helped me create websites with good features. Sometimes updates and plugins are a bit frustrating but overall it is a good tool.

About Company

Company Description

Updated 17th March 2025

WordPress is a platform that offers software for creating websites or blogs. This system provides the capability for constructing diverse digital platforms at no additional charge.

Company Details

Updated 17th March 2025
Company type
Private
Number of employees
51 - 200
Website
http://wordpress.org/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About WordPress
Reviewer Insights for: WordPress

WordPress Likes & Dislikes

Like

I value WordPress flexibility and ecosystem above all else. It's open-source, having a vast library of plugins and themes. It's free, with abundant documentation and tutorials, and thousands of developers maintain high-quality plugins.

Like

The thing I like the most about this tool is the numerous plugins it has, so we already have the features and don't have to start from scratch. It is also very easy to use and customisable.

Like

Easy onboarding of new editors, quick content updates, highly customizable platform

Dislike

The main challenges are security, ongoing maintenance, and plugin and theme compatibility issues when new major core updates are available.

Dislike

What I dislike about WordPress is that sometimes the plugins are very costly and also the updates and plugins management is a bit tiring. I have seen that any updates or configuring multiple plugins will lead to unexpected issues. I also feel that dealing with security and backups is challenging without extra help and paid tools.

Dislike

plugin updates require some attention, regular checks of security needed, some customization could be easier

Top WordPress Alternatives

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4.5
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4.4
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Peer Discussions

What Your Peers Are Saying About WordPress

CIO
For all those who are using WordPress with a sitebuilder... I have a polarizing question: Bricks or Divi (and why)?
IT Manager
Both are great but my preference is Divi for several reasons: I believe it is embracing more modern Web technologies, it is more user friendly and the UI very easy and simple to work with, and as far as I read around it generates more efficient code.
See Full Discussion
30 Jul 20241.3k Views1 Comment
Director of Communications
I'm looking for web developer recommendations for a custom WordPress website focused on B2B. If the agency also works with Webflow, it's a plus. Any recs are welcome!
SVP, Corporate Marketing
Happy to recommend Darwin, which has been our agency of record for some time. Their team has deep WordPress experience within the B2B / SaaS industry and we've found them to be highly responsive, cost-effective partners. https://darwinapps.com/
See Full Discussion
27 Jun 20242.3k Views1 Comment

WordPress Reviews and Ratings

4.4

(861 Ratings)

Rating Distribution

5 Star
52%
4 Star
42%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • TEAM LEAD
    <50M USD
    IT Services
    Review Source

    Flexible, Cost-Effective CMS with a Vast Ecosystem

    5.0
    Sep 22, 2025
    I've been working with WordPress for more than 15 years across projects ranging from small brochure type websites to e-commerce. Overall, WordPress remains a versatile, mature and cost-effective Content Management System that continues to improve.
  • COMMUNICATIONS SPECIALIST
    1B-10B USD
    Manufacturing
    Review Source

    Highly Customizable CMS Eases Onboarding Yet Demands Attention to Maintenance

    4.0
    Sep 24, 2025
    Reliable CMS that simplifies editorial work and customization
  • Safety & Maintenance Manager
    <50M USD
    Transportation
    Review Source

    Small Business Website Development Enhanced by WordPress Customization Features

    5.0
    Mar 2, 2026
    Word Press helped us build our small business website and reach customers and potential employees
  • IT ASSOCIATE
    50M-1B USD
    Energy and Utilities
    Review Source

    Large Selection of Integrations Creates Both Flexibility and Maintenance Challenges

    4.0
    Aug 1, 2025
    So many integrations/plug-ins available that it is a benefit and a curse of maintenance
  • Product Analyst
    <50M USD
    Media
    Review Source

    Straightforward Content Publishing With Minimal Issues, Simple Interface

    4.0
    Aug 4, 2025
    No issues when using, was able to get content up quickly and easily.
...
Showing Result 1-5 of 858

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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