Overview
Product Information on Wrike
What is Wrike?
Wrike Pricing
Overall experience with Wrike
“Wrike Supercharges Teams Coordination and Asychronous Work, but Delivers Best Results with Strong Governance”
“Struggling with Team-Specific Setup on the New Platform”
About Company
Company Description
Wrike provides a cloud-based platform that aids organizations and teams in enhancing productivity through collaborative efforts. The platform brings together members and tasks in one workspace to improve workflow and focus on important tasks. It can be used across all departments of an organization, providing a comprehensive digital environment. The platform is highly customizable to fit the specific needs of any team, project, or department. Wrike simplifies task assignment, collaboration, and progress tracking while integrating seamlessly with existing technology systems. It links task completion to business results, eliminating the need for data collection from various sources. Additionally, it offers data-driven decision-making tools to facilitate higher yields on investment. Wrike also offers specific solutions for marketing teams, professional service teams, and service organizations like agencies and consulting firms.
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Performance of Wrike Across Market Features
Wrike Likes & Dislikes
Wrike has completely changed how to coordinate work. We're not a huge organization (around 40 people), but we're spread out geographically, and Wrike gives us a shared single source of truth for what's being done, who owns it, and what needs to be done next. The Biggest win is how well it supports asynchronous work. People can make progress on a project or task, leave context, tag the right teammates, and keep our work moving along without constant check-in meetings or endless emails. The result is clearer handoffs, fewer dropped balls, and a level of communication and coordination we honestly did not think we would ever achieve.
Ease of collaboration between users and ability to set up different tasks as milestones or blueprints.
My customer success manager's approach to problems. I have loved hearing how Wrike is used in other industries and that has helped us visualise options to some of our more complex problems.
1. Internet dependent. If you're offline, you're stuck. There's no real offline mode or way to download a cached set of projects/tasks to work on them and sync changes back when online again. 2. Learning curve is steep. Onboarding has greatly improved since we first stared, but Wrike is anything but instant for brand-new users. People need dedicated time to learn how your organization uses the tool. It helps to have a dedicated individual within your organization to support training, onboarding, and adoption. 3. Task/project sprawl. Wrike is powerful, which also means it can grow messy and fast. Without solid governance, you will end up with uncontrolled sprawl. Having a Wrike Owner or Wrike Controller makes a huge difference in keeping things organized. Wrike could assist with such a role by having better controller tools that allow for bulk management on a system-wide scale.
The biggest issues have been setting up the platform well for separate teams without having too much visibility into other teams. This creates extra clutter that IC's don't need to have visibility into.
As a no-code solution, my reporting becomes limited. I cannot do complex layered queries. As well as the integration layer of Workato, rather than allowing open API queries on the existing data. The web GUI could align more with the mobile app version.
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Wrike Reviews and Ratings
- Data and Analytics Manager<50M USDHealthcare and BiotechReview Source
Wrike Supercharges Teams Coordination and Asychronous Work, but Delivers Best Results with Strong Governance
Every interaction I've had with Wrike's team has been genuinely positive. Their people show up prepared, they know their product inside and out, and they take their time to understand how we work before they throw "best practices" at us. Whenever we've had questions or hit the occasional snag, support has been responsive and helpful. They've always offered clear solutions and options rather than generic KB advice. Wrike has become a system that our company relies on and the Wrike team had treated our desired success as their goal. This combination of expertise, follow-through, and real customer care has made our adoption smoother and helped us get more value out of the platform. - Marketing Manager1B-10B USDBankingReview Source
Early Involvement From Product Team Could Improve Scalability and Flexibility
The team's support throughout the process what supportive. I wish that we had rather taken lead from the Wrike product team, than design and build by ourselves. Their guidance earlier would have helped us with a more scalable and flexible build, as well as the insights into how we planned on using the platform in our space. - Operations Manager10B+ USDConsumer GoodsReview Source
Wrike's Customization Enables Diverse Project Management
Complex tool with really good customer service, gives a lot of possibility and customization for project mangement. - VP, PROJECT MANAGEMENT50M-1B USDMediaReview Source
Wrike should be viewed as the gold standard for all other Collaborative Delivery Management platforms to strive towards
Wrike sets the standard for what a collaborative deliverable management platform should be. The team at Wrike, alongside this powerful tool and second-to-none, and the brilliant innovative development that continues to flow from everything they do is exceptional. - Director of Project Management1B-10B USDServices (non-Government)Review Source
Management Interactivity and Configurability Ease Noted Alongside Printing Limitations
Highly responsive and solution focused to our business requirements and practices