Asana

Asana is a wonderful tool that you can use in several different ways. Asana has a ton of helpful documents and videos to walk you through specific processes. I use Asana to stay organized and get things done! It's also a wonderful tool to collaborate with your team and customers.

Asana is SUCH a workhorse if you put the time and energy in. I've led industry workshops on how to use it for different things and we've solved nearly all of our remote workforce management issues using it. We manage everything from onboarding and offboarding to customer service requests to marketing campaigns to accountability of communications you can't get anywhere else. People are SUPER motivated to get their unicorn to fly off the screen and it is both as high level and as granular as you need it to be. The customization features are second to none and integrate beautifully across our entire expansive ecosystem. It's eliminated internal email for us completely, scaling communications to be unobtrusive and accountable. Nobody misses a deadline without noticing, and we say if it's not in Asana, you're not accountable for it. Using the free platform is a great way to dip your toe in, but as you get larger, the cost for additional licenses is not so prohibitive if you don't give all the admin tools to all of your employees. We bring in guest consultants and manage their workloads through there as well. You can have multiple Asana workplaces so organize your personal life AND your worklife from the same window! It integrates beautifully into Google workplace and with the addition of Flowsana there are so many automations that mean my team stays lean, inspired, and effective. There's robust reporting tools as well - you can build your own at-a-glance charts to share with your teams and set KPI goals and truly track them. We have eliminated meeting length by having employees report weekly in their dedicated portfolio and it ties to the KPIs while also showing trend of on track, at risk, etc so managers and users can see risk of falling behind, burnout, and more.

As the administrator and purchaser of the Asana for our team, i appreciate how easy to roll out accross the organization. The UX is one of its strongest point, clean and intuitive, for both our technical and non-technical users. However, as a professional services organization like us, we use Asana as primarily for project management and this is where some limitations start to show. Key project governance like project risk, and issues register, lessons learned, and change requests are not within the same project taxonomy, and would require manual workarounds. While Asana work well for day-to-day task tracking, it lacks the depth we needed for customer facing projects that our business is doing. Overall, it's been a helpful tool, but we'd had to supplement with other tools to fully meet the needs of our project teams.

I love the flexibility of the tool and how easy it is to get insights into my teams work as well as cross-functional work. The reporting is a huge step up from what we were able to achieve with other vendors and it gives our executive leadership team a great snapshot into all the work in the queue.

I've used Asana for years, it's super easy and intuitive and they're consistently making improvements that the community need and have asked for, which makes for a really great user experience.