Overview
Product Information on Wrike
What is Wrike?
Wrike Pricing
Overall experience with Wrike
“Wrike Supports Complex Project Scenarios But Requires Careful Platform Administration”
“Good generic tool for task & project management. Carefully weigh your investment to ensure a strong ROI.”
About Company
Company Description
Wrike provides a cloud-based platform that aids organizations and teams in enhancing productivity through collaborative efforts. The platform brings together members and tasks in one workspace to improve workflow and focus on important tasks. It can be used across all departments of an organization, providing a comprehensive digital environment. The platform is highly customizable to fit the specific needs of any team, project, or department. Wrike simplifies task assignment, collaboration, and progress tracking while integrating seamlessly with existing technology systems. It links task completion to business results, eliminating the need for data collection from various sources. Additionally, it offers data-driven decision-making tools to facilitate higher yields on investment. Wrike also offers specific solutions for marketing teams, professional service teams, and service organizations like agencies and consulting firms.
Company Details
Do You Manage Peer Insights at Wrike?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Wrike
Reviewer Insights for: Wrike
Deciding Factors: Wrike Vs. Market Average
Performance of Wrike Across Market Features
Wrike Likes & Dislikes
1) The low-tech basics are really good, using it with email is seamless as each task or project has a unique email address, and the ability to copy and paste entire worksheets back and forth from Excel has meant we've been able to coax even the most die-hard Excel planners to give it a go. There are a lot of easy to learn, small but effective time saving features. 2) It's very responsive and reliable, even when you're making changes to thousands of tasks at once it will handle it with barely any delay. 3) Wrike Integrate is a brilliant automation feature-set, although some-what technical to learn, you can essentially automate anything. You will want people dedicated to learning and using it though. 4) The support and account management teams are an absolute breath of fresh air, always helpful, really want to understand the business and you just feel that if you need something and they can do it they will. 5) The blueprint capability combined with their request forms lets our teams engage multiple teams at once on complex pieces of work which can save a huge amount of time.
The visual interface. The product team works hard at fixes & improvements - we see releases monthly.
**Update Nov 2025: The community around Wrike has been so incredible. Engagement has been on the rise and it's nice to be able to connect with fellow users to be able to get help, suggest ideas, etc. The user interface is extremely user-friendly, especially compared to other project management tools. Tasks are fully customizable, which allows us to tailor them to our needs per team. I like how it allows for contextual collaboration with its different sharing/following, multi-assignee, and simultaneous description updating features. My peers are able to record and estimate efforts and durations, and create dependencies between tasks. I really like the Job Roles feature as it allows for individual teams to have oversight on projects/tasks coming their way and allows them to delegate work fairly. I like how my peers are able to collaborate on initiatives together and even loop in external contributors on things like reviews and approvals.
1) Whilst the customisability is great for us, I can absolutely see how it wouldn't be for those who just want something out-of-the-box and we do sometimes find we would want to just use a pre-built integration rather than to build one through Wrike Integrate or the API. 2) Whilst there's been a lot of recent improvements in account administration features there can still be gaps in tools to help admins manage the system, and without careful planning things like access management, views or folder structures can quickly become a mess. 3) Wrike Dashboards are really good at helping the operational teams deliver against the plan but we often find Reports and Wrike Analyse feature-poor and a bit clunky to use. 4) Wrike defaults to an 8-hour day and tends to track things hour-by-hour, this means it can be complex to use it for scenarios where planning multiple sequential events per hour, or when planning scenarios where you may be covering two operational shifts over a 16 hour day, for example.
It's been hard for us to drive consistent adoption across the business. For those that don't have a deep need for the product, they struggle to see the value, although their input is required.
**Update Nov 2025: It's gotten a lot easier to navigate Wrike especially with UI changes that they have implemented over the years! 1. Certain automations are still quite limited, but I see they are adding more each time. Wrike accepts user feedback so it's nice to feel heard. 2. Folks tend to get lost within it since we have thousands of tasks. We implemented things like dashboards and calendars to try and keep them focused on their tasks. 3. Everyone is adopting it a little differently and at their own pace. Some people are reluctant to change, which is normal in any setting.
Top Wrike Alternatives
Peer Discussions
Wrike Reviews and Ratings
- Data and Analytics Manager1B-10B USDManufacturingReview Source
Wrike Supports Complex Project Scenarios But Requires Careful Platform Administration
Wrike has proven to be a very flexible project management tool to support complex and niche scenarios, it's very easy for end-users to adopt and the ability to create a plan and then see that plan executed live in real-time by the team's is powerful and quite unique to Wrike; I've not really seen it achieved anywhere near as easily in other products. It works best when you empower teams to adopt and use it first and then standardise their ways of working overtime, but this does mean that for a larger implementation like ours you will want to carefully plan how you'll govern and administrate the platform so that things like custom fields don't become a mess. It's good for you if you want that combination of collaborative workforce management and project planning, I wouldn't recommend anything else. It's also good if you will need a lot of customisability. If you just want a project management tool alone though then it's neither better or worse than competitor products. - MARKETING MANAGER50M-1B USDSoftwareReview Source
Working Better Together
**Update Nov 2025: Wrike has shown such growth from when I first started using it 2 years ago. There have been leaps and bounds made to bring in new AI features, more community support, more frequent updates, and more! My experience with Wrike has been nothing but positive since learning it about a year and a half ago. It's one of those products where you learn a little more each day as you delve into projects and tasks. I had never used it prior to my current role and I was pretty quick to adapt to it. We scaled Wrike to our global Marketing team, comprised of internal and external collaborators. It's been a little tricky to get everyone to use it the same way, but we've recently set up our tasks and projects to be shared cross-functionally to allow for multiple users on different teams to collaborate on various marketing efforts. We also work closely with our CSM in monthly meetings and bimonthly presentations with key users from each team to share knowledge, inspire everyone, and allow for a space to ask questions. - Manager, Project Management10B+ USDHealthcare and BiotechReview Source
Flexible Deployment and Consistent Service Noted; Interface Improvements Still Desired
The Wrike team has been supportive throughout the vetting process, administrative steps to getting agreements in place, and planning and deployment. The level of existing guidance to support planning and deployment has been extremely helpful in orienting our planning team and setting us up to ensure the Wrike professional services team was able to drop into our planning process with minimal ramp up time. - IT Services AssociateGov't/PS/EdEducationReview Source
Wrike Provides National Nonprofit with Flexible Cross-team Collaborative Work Management
The versatility of the platform has served several of our teams well, and the nonprofit pricing has been manageable. - Director Of Business Applications<50M USDConsumer GoodsReview Source
Tool Enables Deep Collaboration Across Departments But High Cost Limits Access
A highly flexible tool that adapts seamlessly to our complex structure. It allows for deep collaboration by bridging the gap between internal multi-departmental teams and external consultants. The platform acts as a 'single source of truth', making it easy to track varied workflows and maintain visibility across diffierent business units.