• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Wrike
Logo of Wrike

Wrike

byWrike
in
4.3
Market Presence: Product Roadmapping Tools for Software Engineering, Project and Portfolio Management (Transitioning to Strategic Portfolio Management)

Overview

Product Information on Wrike

Updated 1st June 2026

What is Wrike?

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence (R) Graph, AI acts reliably inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done. More than 20,000 organizations worldwide trust Wrike to deliver their most important work.

Wrike Pricing

Wrike software uses a subscription-based pricing model with multiple tiers and features that scale according to the plan chosen, including options for individuals, growing teams, and organizations. Pricing is structured by user count and feature set, with distinct per-user monthly rates for different package levels.

Overall experience with Wrike

Data and Analytics Manager
3B - 10B USD, Manufacturing
FAVORABLE

“Wrike Supports Complex Project Scenarios But Requires Careful Platform Administration”

5.0
Jan 16, 2026
Wrike has proven to be a very flexible project management tool to support complex and niche scenarios, it's very easy for end-users to adopt and the ability to create a plan and then see that plan executed live in real-time by the team's is powerful and quite unique to Wrike; I've not really seen it achieved anywhere near as easily in other products. It works best when you empower teams to adopt and use it first and then standardise their ways of working overtime, but this does mean that for a larger implementation like ours you will want to carefully plan how you'll govern and administrate the platform so that things like custom fields don't become a mess. It's good for you if you want that combination of collaborative workforce management and project planning, I wouldn't recommend anything else. It's also good if you will need a lot of customisability. If you just want a project management tool alone though then it's neither better or worse than competitor products.
IT Associate
50M - 250M USD, Hardware
CRITICAL

“Good generic tool for task & project management. Carefully weigh your investment to ensure a strong ROI.”

3.0
Feb 6, 2026
High turnover of staff. Advice can be generic and is also pricey (consulting hours). It's a good general tool, though there are many ways to do things, so training is important to hit the right spot. It's easy to over engineer.

About Company

Company Description

Updated 25th July 2024

Wrike provides a cloud-based platform that aids organizations and teams in enhancing productivity through collaborative efforts. The platform brings together members and tasks in one workspace to improve workflow and focus on important tasks. It can be used across all departments of an organization, providing a comprehensive digital environment. The platform is highly customizable to fit the specific needs of any team, project, or department. Wrike simplifies task assignment, collaboration, and progress tracking while integrating seamlessly with existing technology systems. It links task completion to business results, eliminating the need for data collection from various sources. Additionally, it offers data-driven decision-making tools to facilitate higher yields on investment. Wrike also offers specific solutions for marketing teams, professional service teams, and service organizations like agencies and consulting firms.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2006
Head office location
San Diego, United States
Number of employees
1001 - 5000
Website
https://www.wrike.com/

Do You Manage Peer Insights at Wrike?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Wrike Alternatives

Logo of Smartsheet
1. Smartsheet
4.5
(1483 Ratings)
Logo of monday.com
2. monday.com
4.5
(630 Ratings)
Logo of Asana
3. Asana
4.7
(523 Ratings)
View All Alternatives

Peer Discussions

Wrike Reviews and Ratings

Showing data for 325 ratings and reviews for Collaborative Work Management market. View all 1752 ratings and reviews across markets for a complete picture.

4.3

(325 Ratings)

Rating Distribution

5 Star
41%
4 Star
47%
3 Star
11%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Data and Analytics Manager
    1B-10B USD
    Manufacturing
    Review Source

    Wrike Supports Complex Project Scenarios But Requires Careful Platform Administration

    5.0
    Jan 16, 2026
    Wrike has proven to be a very flexible project management tool to support complex and niche scenarios, it's very easy for end-users to adopt and the ability to create a plan and then see that plan executed live in real-time by the team's is powerful and quite unique to Wrike; I've not really seen it achieved anywhere near as easily in other products. It works best when you empower teams to adopt and use it first and then standardise their ways of working overtime, but this does mean that for a larger implementation like ours you will want to carefully plan how you'll govern and administrate the platform so that things like custom fields don't become a mess. It's good for you if you want that combination of collaborative workforce management and project planning, I wouldn't recommend anything else. It's also good if you will need a lot of customisability. If you just want a project management tool alone though then it's neither better or worse than competitor products.
  • Manager, Project Management
    10B+ USD
    Healthcare and Biotech
    Review Source

    Flexible Deployment and Consistent Service Noted; Interface Improvements Still Desired

    5.0
    Jan 26, 2026
    The Wrike team has been supportive throughout the vetting process, administrative steps to getting agreements in place, and planning and deployment. The level of existing guidance to support planning and deployment has been extremely helpful in orienting our planning team and setting us up to ensure the Wrike professional services team was able to drop into our planning process with minimal ramp up time.
  • Director Of Business Applications
    <50M USD
    Consumer Goods
    Review Source

    Tool Enables Deep Collaboration Across Departments But High Cost Limits Access

    5.0
    Feb 12, 2026
    A highly flexible tool that adapts seamlessly to our complex structure. It allows for deep collaboration by bridging the gap between internal multi-departmental teams and external consultants. The platform acts as a 'single source of truth', making it easy to track varied workflows and maintain visibility across diffierent business units.
  • Research and Development Manager
    10B+ USD
    Healthcare and Biotech
    Review Source

    Extensive Features Enable Flexible Configuration and Modern Interface

    4.0
    Jan 28, 2026
    Very well, great tool. I don't want to miss it and there's still much potential which we haven't made use of. Quick, friendly and professional support whcih really knows the tool. Help-documentations are great.
  • Senior Product Manager
    10B+ USD
    Telecommunication
    Review Source

    Versatile Dashboards and Features Stand Out Amidst Steep Learning Curve in Wrike

    4.0
    Mar 18, 2026
    Wrike does a good job of bridging the gap between task tracking and larger project management objectives. It's very versatile and scales well across departments while also being very intuitive for non-technical users. The dashboards are very customizable and allow IC's to manage their work their way.
...
Showing Result 1-5 of 326

Recommended Gartner Insights

  • Critical Capabilities for Collaborative Work Management
  • Magic Quadrant for Collaborative Work Management
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

User Sentiment About Wrike
Reviewer Insights for: Wrike
Deciding Factors: Wrike Vs. Market Average
Performance of Wrike Across Market Features

Wrike Likes & Dislikes

Like

1) The low-tech basics are really good, using it with email is seamless as each task or project has a unique email address, and the ability to copy and paste entire worksheets back and forth from Excel has meant we've been able to coax even the most die-hard Excel planners to give it a go. There are a lot of easy to learn, small but effective time saving features. 2) It's very responsive and reliable, even when you're making changes to thousands of tasks at once it will handle it with barely any delay. 3) Wrike Integrate is a brilliant automation feature-set, although some-what technical to learn, you can essentially automate anything. You will want people dedicated to learning and using it though. 4) The support and account management teams are an absolute breath of fresh air, always helpful, really want to understand the business and you just feel that if you need something and they can do it they will. 5) The blueprint capability combined with their request forms lets our teams engage multiple teams at once on complex pieces of work which can save a huge amount of time.

Like

The visual interface. The product team works hard at fixes & improvements - we see releases monthly.

Like

The Wrike product is flexible and allows us to deploy to a variety of different user types who are all focused on delivering L&D the services and support we have aligned with our stakeholders on. We don't have to change our way of working to make use of Wrike. The service from the customer team we have assigned to us has been high quality and consistently present as needed.

Dislike

1) Whilst the customisability is great for us, I can absolutely see how it wouldn't be for those who just want something out-of-the-box and we do sometimes find we would want to just use a pre-built integration rather than to build one through Wrike Integrate or the API. 2) Whilst there's been a lot of recent improvements in account administration features there can still be gaps in tools to help admins manage the system, and without careful planning things like access management, views or folder structures can quickly become a mess. 3) Wrike Dashboards are really good at helping the operational teams deliver against the plan but we often find Reports and Wrike Analyse feature-poor and a bit clunky to use. 4) Wrike defaults to an 8-hour day and tends to track things hour-by-hour, this means it can be complex to use it for scenarios where planning multiple sequential events per hour, or when planning scenarios where you may be covering two operational shifts over a 16 hour day, for example.

Dislike

It's been hard for us to drive consistent adoption across the business. For those that don't have a deep need for the product, they struggle to see the value, although their input is required.

Dislike

My main wish for the Wrike platform would be to see improvements with the user interface, specifically being able to offer simplified views for project leaders who are not project management experts, who are often out off by the more typical table and gantt views most PMs are at home with.