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  3. Yext Digital Presence Platform
Logo of Yext Digital Presence Platform

Yext Digital Presence Platform

byYext
in
4.1
Market Presence: Digital Experience Platforms, Enterprise AI Search

Overview

Product Information on Yext Digital Presence Platform

What is Yext Digital Presence Platform?

Yext Digital Experience Platform (DXP) comprises several composable products that help businesses manage their entire digital presence at scale. The Yext suite of products includes everything businesses need to manage and grow their presence across every digital touchpoint — from listings, search, and pages to reviews, social and chat. Each product is organized into the platform via Yext Content, which is our knowledge graph, and each product has robust analytics capabilities helping businesses easily track performance across both first-party (owned website, mobile) and third-party (Google, Bing, Yelp, etc.) experiences in order to understand, predict, and adapt to customer behavior. Yext DXP helps businesses manage all of their digital marketing channels through one platform, seamlessly integrate with existing marketing solutions, and consolidate marketing data to accelerate cross-channel insights.

Yext Digital Presence Platform Pricing

The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more.

Yext Digital Presence Platform Product Images

Yext Content
Yext Content
Yext Search
Yext Search
Yext Pages
Yext Pages

Overall experience with Yext Digital Presence Platform

IT Associate
10B - 30B USD, Manufacturing
FAVORABLE

“Syncing business info is straightforward with user-friendly platform tools”

4.0
Jun 22, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Chief Operating Officer
50M - 250M USD, Travel and Hospitality
CRITICAL

“Good very basic system but in dire need of upgrades ”

3.0
Oct 11, 2022
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 5th August 2024

Yext (NYSE: YEXT) is the digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences to customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automate workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2006
Head office location
New York, United States
Number of employees
1001 - 5000
Annual Revenue
250M-500M USD
Website
https://yext.com

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Peer Discussions

Yext Digital Presence Platform Reviews and Ratings

4.1

(32 Ratings)

Rating Distribution

5 Star
41%
4 Star
34%
3 Star
19%
2 Star
3%
1 Star
3%
Why ratings and reviews count differ?
  • IT Associate
    10B+ USD
    Manufacturing
    Review Source

    Syncing business info is straightforward with user-friendly platform tools

    4.0
    Jun 22, 2026
    Great for syncing businesses info and content across all the publisher network
  • IT Associate
    10B+ USD
    Manufacturing
    Review Source

    Syncing business info is straightforward with user-friendly platform tools

    4.0
    Jun 22, 2026
    Great for syncing businesses info and content across all the publisher network
  • Read All 32 Reviews

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  • Critical Capabilities for Digital Experience Platforms
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Reviewer Insights for: Yext Digital Presence Platform
Performance of Yext Digital Presence Platform Across Market Features

Yext Digital Presence Platform Likes & Dislikes

Like

The simplicity of the platform, very user friendly, the possibility to leverage APIs to automate jobs and also the content management

Like

The simplicity of the platform, very user friendly, the possibility to leverage APIs to automate jobs and also the content management

Like

The simplicity of the platform, very user friendly, the possibility to leverage APIs to automate jobs and also the content management

Dislike

There are very basic customer showing aspects of the product that are not user friendly and reduce the effectiveness of its use. For example, customer reviews are organized in a way that the comments have about 6 words per line. So a long comment has to be cut and paste in a different document to read properly or it has to be read on hundreds of lines for a simple paragraph. This is very poor for a technology platform such as this. Another issue is the lack of search function to understand themes within the reviews. Your sentiment scores do not have much real world application. For example, If my company were to want to determine our customer's feelings towards 1)pricing 2) portioning 3) hospitality 4) food quality over a period of the most recent 1,2, and 3 months your platform does not deliver usable data. The only way to get truly usable data is to transfer every review into an excel spreadsheet and manually read and quantify each comment. We have brought these two concerns up with Yext representatives multiple times and each time, when we walk them through it the answer is the same.... it cant be done on the current platform There are other simple tasks such as being able to add a restaurants name where the address is or linking Yelp the same as google, FB.....

Dislike

There are very basic customer showing aspects of the product that are not user friendly and reduce the effectiveness of its use. For example, customer reviews are organized in a way that the comments have about 6 words per line. So a long comment has to be cut and paste in a different document to read properly or it has to be read on hundreds of lines for a simple paragraph. This is very poor for a technology platform such as this. Another issue is the lack of search function to understand themes within the reviews. Your sentiment scores do not have much real world application. For example, If my company were to want to determine our customer's feelings towards 1)pricing 2) portioning 3) hospitality 4) food quality over a period of the most recent 1,2, and 3 months your platform does not deliver usable data. The only way to get truly usable data is to transfer every review into an excel spreadsheet and manually read and quantify each comment. We have brought these two concerns up with Yext representatives multiple times and each time, when we walk them through it the answer is the same.... it cant be done on the current platform There are other simple tasks such as being able to add a restaurants name where the address is or linking Yelp the same as google, FB.....

Dislike

There are very basic customer showing aspects of the product that are not user friendly and reduce the effectiveness of its use. For example, customer reviews are organized in a way that the comments have about 6 words per line. So a long comment has to be cut and paste in a different document to read properly or it has to be read on hundreds of lines for a simple paragraph. This is very poor for a technology platform such as this. Another issue is the lack of search function to understand themes within the reviews. Your sentiment scores do not have much real world application. For example, If my company were to want to determine our customer's feelings towards 1)pricing 2) portioning 3) hospitality 4) food quality over a period of the most recent 1,2, and 3 months your platform does not deliver usable data. The only way to get truly usable data is to transfer every review into an excel spreadsheet and manually read and quantify each comment. We have brought these two concerns up with Yext representatives multiple times and each time, when we walk them through it the answer is the same.... it cant be done on the current platform There are other simple tasks such as being able to add a restaurants name where the address is or linking Yelp the same as google, FB.....