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Logo of Zapnito

Zapnito

byZapnito
in B2B Customer Community Platforms
4.6

Overview

Product Information on Zapnito

Updated 13th October 2025

What is Zapnito?

Zapnito is a software platform designed to enable organizations to build branded online communities that support knowledge sharing, collaboration, and engagement among members. The software provides features for creating customizable community spaces, hosting expert-led discussions, and managing multimedia content such as videos, articles, and events. It allows administrators to configure user permissions, organize content into topic-based channels, and measure community activity through analytics tools. Zapnito addresses the need for companies, associations, or publishers to facilitate networking, communication, and collective learning within private or public digital environments, supporting organizational objectives around member retention and knowledge management.

Zapnito Pricing

Zapnito is a software that uses a subscription-based pricing model with tiered plans. Pricing is structured according to the scale and feature set required by the customer, such as the number of users and communities. Custom pricing is available depending on specific needs. A free demo or trial is offered for evaluation prior to purchase.

Overall experience with Zapnito

Ba
250M - 500M USD, Transportation
FAVORABLE

“Zapnito Offers Customization and Support But Lacks Mobile Access Features”

4.0
Jul 13, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 6th November 2024

Zapnito is a B2B community & knowledge platform built to accelerate growth across the customer lifecycle. By centralizing knowledge and building an expert network, Zapnito allows you to: 1. Increase engagement through personalized customer education and knowledge sharing experiences. 2. Drive community collaboration to enrich knowledge. 3. Turn activity into actionable insights to maximize growth. Since 2015, Zapnito has worked with leading B2B companies to transform passive customer audiences into active knowledge sharing communities.

Company Details

Updated 6th November 2024
Company type
Private
Year Founded
2015
Head office location
London, United Kingdom
Number of employees
11 - 50
Website
https://zapnito.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Zapnito Reviews and Ratings

4.6

(6 Ratings)

Rating Distribution

5 Star
67%
4 Star
33%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Ba
    50M-1B USD
    Transportation
    Review Source

    Zapnito Offers Customization and Support But Lacks Mobile Access Features

    4.0
    Jul 13, 2026
    Zapnito is a very customizable tool with continuous enhancements and improvements.
  • Ba
    50M-1B USD
    Transportation
    Review Source

    Zapnito Offers Customization and Support But Lacks Mobile Access Features

    4.0
    Jul 13, 2026
    Zapnito is a very customizable tool with continuous enhancements and improvements.
  • Read All 6 Reviews

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  • Market Guide for B2B Customer Community Platforms
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Reviewer Insights for: Zapnito
Performance of Zapnito Across Market Features

Zapnito Likes & Dislikes

Like

It is customizable. Good price. Great support. Regular releases of new features.

Like

It is customizable. Good price. Great support. Regular releases of new features.

Like

It is customizable. Good price. Great support. Regular releases of new features.