• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. ZEPIC
Logo of ZEPIC

ZEPIC

byZEPIC
in
4.5
Market Presence: Email Marketing (Transitioning to Email Marketing Platforms), Customer Journey Analytics & Orchestration

Overview

Product Information on ZEPIC

Updated 13th October 2025

What is ZEPIC?

ZEPIC is a software designed to facilitate omnichannel customer engagement and marketing automation for businesses. It enables users to manage campaigns, automate workflows, and analyze customer interactions across various channels including email, SMS, and social media. The software offers features such as segmentation, lead generation, and data-driven personalization to improve communication efficiency. ZEPIC assists organizations in integrating customer data from multiple sources, tracking conversion metrics, and optimizing outreach efforts. It aims to address the challenge of managing customer relationships and marketing actions within a single platform, helping teams streamline operations and enhance audience targeting capabilities.

ZEPIC Pricing

ZEPIC software offers a subscription-based pricing model, with different plans based on the number of users and the required features. The software typically provides monthly or annual payment options, with access to core functionalities as well as additional advanced capabilities in higher-tier plans. Specific pricing details may vary depending on selected package and usage requirements.

Overall experience with ZEPIC

Marketing Manager
<50M USD, Software
FAVORABLE

“Supportive Team Eases WhatsApp Messaging and Third-Party Integration Challenges”

4.0
Dec 11, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 21st October 2024

ZEPIC is an AI-infused, unified Customer Engagement Platform that makes possible hyper-personalised customer experiences. With its built-in Customer Data Platform (CDP), ZEPIC provides a Customer 360 view that acts as a single source of truth for all customer-facing teams. Key capabilities that include Audience Segmentation, Customer Journeys and Omnichannel Activation enable businesses to build real-time, hyper-personalized experiences throughout the customer lifecycle. Used by enterprises and small business alike, the platform's self-serve, drag & drop interface empowers multiple customer-facing teams to create meaningful connections with their customers.

Company Details

Updated 21st October 2024
Year Founded
2023
Head office location
United States
Number of employees
11 - 50
Website
https://www.zepic.com/

Do You Manage Peer Insights at ZEPIC?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top ZEPIC Alternatives

Logo of Mailchimp
1. Mailchimp
4.3
(1238 Ratings)
Logo of Netcore Customer Engagement
2. Netcore Customer Engagement
4.7
(652 Ratings)
Logo of MoEngage Customer Engagement Platform
3. MoEngage Customer Engagement Platform
4.7
(636 Ratings)
View All Alternatives

Peer Discussions

ZEPIC Reviews and Ratings

4.5

(3 Ratings)

Rating Distribution

5 Star
67%
4 Star
33%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Marketing Manager
    <50M USD
    Software
    Review Source

    Supportive Team Eases WhatsApp Messaging and Third-Party Integration Challenges

    4.0
    Dec 11, 2025
    Amazing service , they are always open to help for anything related to whatsapp messaging and intergrations with 3rd party
  • Marketing Manager
    <50M USD
    Software
    Review Source

    Supportive Team Eases WhatsApp Messaging and Third-Party Integration Challenges

    4.0
    Dec 11, 2025
    Amazing service , they are always open to help for anything related to whatsapp messaging and intergrations with 3rd party
  • Read All 3 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Market Guide for Email Marketing (Transitioning to Email Marketing Platforms)
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: ZEPIC
Performance of ZEPIC Across Market Features

ZEPIC Likes & Dislikes

Like

The ability to send whatsapp messages to the contacts who are our leads , this helps us achive a better call conversion on the leads.

Like

The ability to send whatsapp messages to the contacts who are our leads , this helps us achive a better call conversion on the leads.

Like

The ability to send whatsapp messages to the contacts who are our leads , this helps us achive a better call conversion on the leads.