• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on Zoho Bookings

Updated 13th October 2025

What is Zoho Bookings?

Zoho Bookings is a scheduling software designed to streamline appointment management for businesses and professionals. The software automates the process of booking meetings, consultations, and services by syncing with calendars and providing real-time availability to clients. It offers customizable booking forms, automated reminders, and support for multiple staff members and location management. Zoho Bookings integrates with payment gateways to facilitate secure transactions and connects with other productivity tools to centralize scheduling information. The software helps improve operational efficiency by reducing manual scheduling efforts, minimizing conflicts in appointments, and providing analytics on bookings and resource utilization. It is suited for organizations aiming to optimize appointment scheduling processes and enhance client interaction through automated workflows.

Zoho Bookings Pricing

Zoho Bookings is a scheduling software that follows a subscription-based pricing model with tiered plans, including a free option and paid plans that are billed either monthly or annually. The pricing structure is based on the number of users and features enabled, allowing organizations to select a plan that aligns with their requirements.

Overall experience with Zoho Bookings

MARKETING MANAGER
50M - 250M USD, Software
FAVORABLE

“Zoho Bookings Simplifies Scheduling With Clean Interface and Automated Reminders”

4.0
Dec 1, 2025
I had a really positive experience using Zoho Bookings. The platform is clean and easy to understand, so setting up appointment times and managing schedules is failry simple due to its user friendly interface. I would also like to genuienly appreciate how easily it shares automated reminders and integrates with calendars, these small details reduce and cut down manual followups without human intervention.
DIRECTOR OF SALES
<50M USD, Finance (non-banking)
CRITICAL

“Good meeting scheduler for cross functional teams ”

3.0
Sep 28, 2023
Easy to set up profiles and add meeting slots and links. The UI is intuitive for anyone to easily get used to it very quickly.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. Zoho Bookings
Logo of Zoho Bookings

Zoho Bookings

byZoho
in Scheduling Automation Software
4.6

About Company

Company Description

Updated 7th December 2023

Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
Chennai, India
Number of employees
10001+
Website
https://www.zoho.com/

Do You Manage Peer Insights at Zoho?

Access Vendor Portal to update and manage your profile.

User Sentiment About Zoho Bookings
Reviewer Insights for: Zoho Bookings
Deciding Factors: Zoho Bookings Vs. Market Average
Performance of Zoho Bookings Across Market Features

Zoho Bookings Likes & Dislikes

Like

The simplicity of scheduling is what I find most impressive about Zoho Bookings. The interface setup is quick and clean. Everything syncs seamlessly with calendars. The automated reminders are more beneficial because they cut down on no-shows and save a ton of follow up work, the automated reminders are more benificaial. Overall, it simply makes scheduling appointments less stressful and more efficient.

Like

I love the simple layout of the booking page. I also like how easy it is to add consultants to the booking page very easily.

Like

The software is easy to customize for either individual work or specific organization needs. Availability of a free unlimited trial for new users. Zoho Bookings allows a of integrations. Software pricing is very flexible and affordable. There are no extra charges after the subscription. The software's analytics and reporting systems are very extensive and reliable. User-friendliness of the product and a smooth deployment and implementation process.

Dislike

What I dislike most about Zoho Bookings is that some of its functions feel a bit limited or require more extra steps to setup. Sometimes the interface feels a little slow and some customization options are not flexible. It's nothing major, but improving these areas would make the experience much smoother.

Dislike

It has limited integrations and calendar sync is confusing at times, the rest is all good about the product.

Dislike

I have not found anything to dislike about Zoho Bookings. It is perfect technology for scheduling and automation.

Top Zoho Bookings Alternatives

Zoho Bookings Reviews and Ratings

Logo of Calendly
1. Calendly
4.6
(333 Ratings)
Logo of Microsoft Bookings
2. Microsoft Bookings
4.3
(104 Ratings)
Logo of Doodle
3. Doodle
4.4
(82 Ratings)
View All Alternatives
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • MARKETING MANAGER
    50M-1B USD
    Software
    Review Source

    Zoho Bookings Simplifies Scheduling With Clean Interface and Automated Reminders

    4.0
    Nov 30, 2025
    I had a really positive experience using Zoho Bookings. The platform is clean and easy to understand, so setting up appointment times and managing schedules is failry simple due to its user friendly interface. I would also like to genuienly appreciate how easily it shares automated reminders and integrates with calendars, these small details reduce and cut down manual followups without human intervention.
  • Software Development Project Manager
    50M-1B USD
    Software
    Review Source

    Zoho Bookings Provides Reliable Scheduling and Real-Time Calendar Syncing Features

    4.0
    Jan 19, 2026
    Zoho Bookings is a modern day scheduling software. The software ensures fast appointment booking and scheduling of meetings. It has a very reliable appointment reminder system and allows mobile access. Deployment and implementation process of the software is smooth and customer care service providers are very helpful. Use of the product allows real-time calendar syncing and support multiple locations and time zones.
  • DIRECTOR OF STRATEGIC DEVELOPMENT
    <50M USD
    Construction
    Review Source

    Automation Features Stand Out While Booking Page Customization Remains Limited

    5.0
    Nov 7, 2025
    Zoho Bookings is a solid tool with great automation and integration features. It helped me streamline scheduling and reduce double bookings.
  • Customer Experience Manager
    50M-1B USD
    Construction
    Review Source

    Smooth Automated Scheduling With Zoho Bookings

    5.0
    Jan 11, 2026
    With Zoho Bookinsg, we have not only ensured a flawless and automated scheduling experience but the tool also ensures no double-booking and saves time. Since everything is online, customers have an easy time booking and rescheduling and they can always check availability before booking to ensure flexibility. The smooth integration with other tools including Zoho CRM makes the user experience even better.
  • DIGITAL MARKETING SPECIALIST
    50M-1B USD
    Manufacturing
    Review Source

    Smooth Scheduling With Zoho Bookings

    5.0
    Feb 22, 2026
    The platform has automated our scheduling needs and it works 24/7. With the tool in place, no back and forth communication as everything is done online and it shows visibility when booking. In addition, cancellation and rescheduling is easy and the product has reduced no show thanks to self-service scheduling.
...
Showing Result 1-5 of 55

4.6

(54 Ratings)

Rating Distribution

5 Star
61%
4 Star
33%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.7

Service & Support

4.5

Product Capabilities

4.7