Overview
Product Information on Zoom Phone
Updated 7th May 2026
What is Zoom Phone?
Zoom Phone Pricing
Overall experience with Zoom Phone
IT Manager
<50M USD, ManufacturingFAVORABLE
“Zoom Phone Integration Experience: Smooth Implementation and Reliable Performance!”
The Zoom Phone experience was exceptionally smooth from end to end. From procurement through implementation and to day to day use, the process was well organized, efficient and easy to manage. The platform has integrated seamlessly into our environment and has been reliable for us.
Manager
50M - 250M USD, MiscellaneousCRITICAL
“Post-Onboarding Customer Service Dips: A Personal Account”
Customer service was great at first but after the onboarding the customer service assistance went downhill
About Company
Company Description
Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.
Company Details
Company type
Public
Year Founded
2011
Head office location
San Jose, United States
Number of employees
5001 - 10000
Website
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- IT Manager<50M USDManufacturingReview Source
Zoom Phone Integration Experience: Smooth Implementation and Reliable Performance!
The Zoom Phone experience was exceptionally smooth from end to end. From procurement through implementation and to day to day use, the process was well organized, efficient and easy to manage. The platform has integrated seamlessly into our environment and has been reliable for us. - It ManagerGov't/PS/EdEducationReview Source
Zoom Delivers Reliable Call Quality but License Allocation Remains Confusing
Coming from other big VOIP products, I expected Zoom to be a inferior product but I was pleasantly surprised! The service is much more fleshed out than expected and offers a fantastic service that I've had little issues with compared to it's competitors. - Collaboration Solutions Analyst<50M USDIT ServicesReview Source
Smooth Integration With Zoom Enhances Daily Communication Across Devices And Meetings
Great for teams already using Zoom. It allows for easy switching between calls and meetings. Some features still need improvement but it works well on a daily basis. - Surveyor50M-1B USDConstructionReview Source
Zoom Phone Streamlines VoIP Calling With Intuitive Dashboard and Clear Quality
Zoom Phone has replaced the traditional PBX solution. It simplifies the VoIP calling by introduction of software driven calls. The call quality is reliable and crystal clear and offers intuitive dashboard for call management. - Staffing Specialist Remote Recruiter50M-1B USDConstructionReview Source
Seamless Integration Offset By Ongoing Call Dropping Challenges for Users
My overall experience has been mostly positive but I am experiencing issues like dropping calls over and over
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