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  1. Home
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  3. Zoom Webinars
Logo of Zoom Webinars

Zoom Webinars

byZoom
in Meeting Solutions
4.4
2025

Overview

Product Information on Zoom Webinars

Updated 5th May 2026

What is Zoom Webinars?

Zoom Webinars is a software designed to facilitate virtual events, offering features to host online webinars with large audiences. The software enables presenters to share audio, video, and screen content while allowing attendee engagement through Q&A, chat, and polling functions. It supports panelist management, registration customization, and content recording for future access. Zoom Webinars addresses the need for organizations to deliver presentations, training sessions, and informational events remotely, aiming to simplify event organization and attendee participation while providing analytics and reporting for event performance assessment.

Zoom Webinars Pricing

Zoom Webinars software employs a subscription-based pricing model structured by the number of attendees, with each tier offering varying participant capacities and features. Pricing varies depending on host count and add-on options, and users pay a recurring fee based on their selected plan.

Overall experience with Zoom Webinars

Marketing Associate
50M - 250M USD, Software
FAVORABLE

“Webinar Customization Enhances Experience but Limits Live Customer Participation Options”

5.0
May 7, 2026
The ease of use and customization for each webinar is wonderful!
SAM MANAGER
10B - 30B USD, Manufacturing
CRITICAL

“Company Policy Restricts Zoom Usage Due to Persistent Security and Privacy Concerns”

2.0
Jan 1, 2026
Using Zoom was always a gamble in the past. Sometimes it worked others it didn't. Audio and other connection issues were often the case. Our company has unauthorized the installation of the Zoom client. We are not allowed to invite for meetings due to the known security and privacy concerns.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Meeting Solutions

About Company

Company Description

Updated 21st January 2025

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2011
Head office location
San Jose, United States
Number of employees
5001 - 10000
Website
https://www.zoom.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Zoom Webinars Reviews and Ratings

4.4

(397 Ratings)

Rating Distribution

5 Star
62%
4 Star
35%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.7

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
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Reviewer's Job Function
  • Marketing Associate
    50M-1B USD
    Software
    Review Source

    Webinar Customization Enhances Experience but Limits Live Customer Participation Options

    5.0
    May 7, 2026
    The ease of use and customization for each webinar is wonderful!
  • Engineer
    1B-10B USD
    Banking
    Review Source

    Webinar Product Enables Brand Promotion But High Costs Raise Concerns

    5.0
    May 7, 2026
    I like the product and see many benefits over the other video conferencing products that we are currently subscribed to. The notifications from the vendor keep me up to date of planned maintenance along with any production issues they are experiencing.
  • VP, IT
    50M-1B USD
    Banking
    Review Source

    Zoom Webinars Offers Customization and Engagement Tools but Limits Attendee Interaction

    4.0
    May 12, 2026
    Zoom Webinars is easy and simple to use for our end users that require this capability. This product supports many integrations which enhances its capabilities, effectiveness and usability.
  • Marketing Manager
    1B-10B USD
    Telecommunication
    Review Source

    Auto Sync and Follow-Up Emails Efficient Yet Non-CRM Attendees Remain Unmanaged When comes by forwarding

    4.0
    May 7, 2026
    I did integration with Pardot, AEM and SF. I helped highlight a mistake that was on support because on AEM integration of Pardot form using iframe. It is working fine, we can schedule webinar, do ondemand, use AI features, auto sync attendee, no show etc
  • SAM MANAGER
    10B+ USD
    Manufacturing
    Review Source

    Company Policy Restricts Zoom Usage Due to Persistent Security and Privacy Concerns

    2.0
    Jan 1, 2026
    Using Zoom was always a gamble in the past. Sometimes it worked others it didn't. Audio and other connection issues were often the case. Our company has unauthorized the installation of the Zoom client. We are not allowed to invite for meetings due to the known security and privacy concerns.
...
Showing Result 1-5 of 398

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  • Market Guide for Meeting Solutions
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User Sentiment About Zoom Webinars
Reviewer Insights for: Zoom Webinars
Performance of Zoom Webinars Across Market Features

Zoom Webinars Likes & Dislikes

Like

We love that we can customize each webinar with our own company logos and graphics. You can also customize multiple settings to your preference for each scheduled webinar. We love that there is also a practice session option to prepare for our meetings. For the webinars we schedule, we also like customers to get automatic reminders sent directly from Zoom after registering. This is a GREAT feature!

Like

When I'm invited to a Zoom meeting and provided with a link to attend via browser.

Like

The features in the webinar plus product allow us to have additional options that allow us to promote our company brand.

Dislike

When scheduling a webinar with our customers, we would like them to speak and show up on camera. We realized we can only do this in Zoom meetings. We do quarterly virtual events with select customers and we had to schedule a Zoom meeting vs. a webinar. We prefer the webinar format so that we can customize the registration page and customers get reminders automatically.

Dislike

The fact that too many companies rely on Zoom although it's not one of the safest solutions.

Dislike

The cost of the product appears high and each additional feature that is requested is an additional charge. When performing cloud recording there are no options to select the layout you would like to record compared to a local recording.