• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Zoom Workplace
Logo of Zoom Workplace

Zoom Workplace

byZoom
in
5.0
2025
Market Presence: Unified Communications as a Service, Generative AI Knowledge Management Apps/General Productivity

Overview

Product Information on Zoom Workplace

Updated 13th October 2025

What is Zoom Workplace?

Zoom Workplace is a software designed to facilitate collaboration and communication among distributed teams within organizations. It integrates video conferencing, team chat, mail, calendar, and scheduling tools to support workflows and streamline daily operations. The software enables users to conduct virtual meetings, send messages, manage schedules, and share files within the same platform. Zoom Workplace aims to improve productivity by centralizing access to essential workplace tools and reducing reliance on multiple separate applications. It offers features such as meeting recording, breakout rooms, whiteboarding, and calendar integration to support various business needs, including remote work, project coordination, and internal communication.

Zoom Workplace Pricing

Zoom Workplace software offers subscription-based pricing models that vary by features and number of users. Plans typically include monthly or annual payment options, with tiers based on meeting duration limits, participant capacity, and access to advanced collaboration tools. Enterprise and business plans provide additional features such as expanded administrative controls and reporting functionalities.

Overall experience with Zoom Workplace

Senior Accountant
50M - 250M USD, IT Services
FAVORABLE

“Remote Meetings Enabled on Zoom Workplace, Internet Stability Remains Essential”

5.0
Dec 31, 2025
Zoom Workplace is a reliable all-in-one collaboration platform that helps you handle online meetings, team chats, document collaboration, file sharing, calendar and many other productivity tools. Video and Audio are of high quality.
There are no reviews in this category.
CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Unified Communications as a Service

About Company

Company Description

Updated 21st January 2025

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2011
Head office location
San Jose, United States
Number of employees
5001 - 10000
Website
https://www.zoom.com

Do You Manage Peer Insights at Zoom?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Zoom Workplace

Zoom Workplace Likes & Dislikes

Like

You are able to join the meeting or collaborate with team members from a remote area.

Like

The tool encourages the team and increases productivity.

Dislike

The tool relies highly on the internet connectivity.

Dislike

Meets expectations.

Top Zoom Workplace Alternatives

Logo of YAROOMS
1. YAROOMS
4.5
(37 Ratings)
Logo of Envoy Workplace
2. Envoy Workplace
4.3
(13 Ratings)
Logo of Eptura Engage
3. Eptura Engage
4.3
(10 Ratings)
View All Alternatives

Peer Discussions

Zoom Workplace Reviews and Ratings

Showing data for 2 ratings and reviews for Workplace Experience Applications market. View all 151 ratings and reviews across markets for a complete picture.

5.0

(2 Ratings)

Rating Distribution

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Senior Accountant
    50M-1B USD
    IT Services
    Review Source

    Remote Meetings Enabled on Zoom Workplace, Internet Stability Remains Essential

    5.0
    Dec 31, 2025
    Zoom Workplace is a reliable all-in-one collaboration platform that helps you handle online meetings, team chats, document collaboration, file sharing, calendar and many other productivity tools. Video and Audio are of high quality.
  • Surveyor
    50M-1B USD
    Construction
    Review Source

    Reduced App Switching With Zoom Workplace Boosts Productivity and Workplace Connectivity

    5.0
    Jan 12, 2026
    Zoom Workplace has transformed our workplace by centralizing our collaboration hub. We are able to collaborate efficiently and effectively by reducing app switching and asynchronous communication. With the tool we are always connected.
Showing Result 1-2 of 2

Recommended Gartner Research

  • Market Guide for Workplace Experience Applications

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.