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Logo of Emburse Expense Professional

Emburse Expense Professional

byEmburse
in
4.3
Market Presence: Corporate Travel Management Software, Expense Management Software

Overview

Product Information on Emburse Expense Professional

Updated 11th September 2024

What is Emburse Expense Professional?

Emburse Professional Expense (formerly Certify) provides intuitive travel and expense management for mid-size organizations. Create, submit, and approve expenses automatically and easily from your phone or desktop, and gain robust reporting and compliance controls.

Emburse Expense Professional Pricing

Emburse Expense Professional Product Images

Emburse Professional: Homepage
Emburse Professional: Homepage
Report Executive
Report Executive
Expense Approval
Expense Approval

Overall experience with Emburse Expense Professional

PROJECT DEVELOPMENT
<50M USD, Energy and Utilities
FAVORABLE

“Ease of Use Shines, But AI OCR Features Need Improvement”

5.0
May 11, 2025
I have used this Expense tool for vendor Purchase Requisitions, Purchase Orders, Invoicing etc and as a reimbursement management tool also, I have liked the features and easy to use interface which makes it easy to be adopted across the organisation.
Finance Manager
<50M USD, Services (non-Government)
CRITICAL

“Pretty good company, bad customer service.”

2.0
Jun 6, 2023
Ever since Emburse got involved we've had problems. They had me set up an online account, then I set up auto payment, now it won't let me get out of it ! !

About Company

Company Description

Updated 19th June 2025

Emburse delivers spend optimization solutions that help organizations achieve Expense Intelligence—transforming how they manage expenses, travel, accounts payable, and analytics. Its AI-powered platform streamlines manual work, enforces policies, and surfaces actionable insights so finance teams can guide smarter decisions and employees can focus on what matters most. With deep ERP, HR, and travel integrations, Emburse empowers over 20,000 organizations and 12 million users worldwide to reduce costs, improve compliance, and drive responsible, efficient spend management.

Company Details

Updated 19th June 2025
Company type
Private
Year Founded
2015
Head office location
United States
Number of employees
501 - 1000
Website
https://www.emburse.com/

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Emburse Expense Professional
Performance of Emburse Expense Professional Across Market Features

Emburse Expense Professional Likes & Dislikes

Like

ease of use of system, simple to set up the approval flow and intuitive to use for most users

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Like

Low cost, links credit card charges to Certify account

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Like

I chose to use certify for a few reasons: (1) easy to use, (2) price point and customer service, (3) financial reporting, and (4) the mobile application. We deployed this within a month and the end users were able to easily understand and use the product. It was also easy to integrate the data with our QuickBooks portal.

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Dislike

AI OCR features in the reimbursement module can be improved.

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Dislike

Lack of good customer service. I've made several payments that don't get applied to our account.

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Dislike

The receipt reader was finicky. There really were not many other things I disliked about the product.

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Peer Discussions

Emburse Expense Professional Reviews and Ratings

Showing data for 13 ratings and reviews for Expense Management Software market. View all 26 ratings and reviews across markets for a complete picture.

4.3

(13 Ratings)

Rating Distribution

5 Star
38%
4 Star
46%
3 Star
0%
2 Star
15%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

3.8

Service & Support

3.8

Product Capabilities

4.2

Last 12 Months
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  • PROJECT DEVELOPMENT
    <50M USD
    Energy and Utilities
    Review Source

    Ease of Use Shines, But AI OCR Features Need Improvement

    5.0
    May 10, 2025
    I have used this Expense tool for vendor Purchase Requisitions, Purchase Orders, Invoicing etc and as a reimbursement management tool also, I have liked the features and easy to use interface which makes it easy to be adopted across the organisation.
  • Senior Manager, FP&A
    50M-1B USD
    Banking
    Review Source

    Navigating Certify Flow with Ease: A Firsthand Experience

    5.0
    Sep 4, 2024
    Overall, I loved using this product. It was easy to train end users on how to navigate the system and the approval flow was easy to setup and use.
  • Cloud Application Security Engineer
    Gov't/PS/Ed
    Education
    Review Source

    Certify: A User's Perspective on Its Strengths and Areas for Improvement

    4.0
    Aug 16, 2024
    Overall, my experience with Certify has been positive. The platform simplifies much of the expense management process, which makes it much easier for me to submit expenses and for administrators to manage approvals and reporting. While there are certainly some areas for improvement, particularly in the user interface and integration capabilities, overall, the system delivers a solid experience that meets organizational needs and allows for what was once a painful process for employees to be an easy way to be reimbursed for expenses occured on company time.
  • SR. IT SUPPORT SPECIALIST
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Maximizing Efficiency with Emburse Certify Expense Management

    4.0
    Aug 6, 2024
    I've been using Emburse Certify for a few months since I've been here and I'm very happy with it. I find it very easy to use as an employee when I have to track expenses for trips. The UI is fairly intuitive and I've had no problems accessing the service or glitching out on the website. I would recommend Emburse Certify for any company looking for an effective expense management and tracking tool.
  • Office Manager
    <50M USD
    Retail
    Review Source

    Simplifying Transaction Import and Expense Splitting with Certify

    5.0
    Jul 23, 2024
    Certify makes submitting expense reports so easy! Uploading receipts, importing transactions and splitting expenses have been a pain point in the past, but Certify simplifies the process.
Showing Result 1-5 of 13

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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