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ABBYY Timeline

byABBYY
in
4.4
Market Presence: Process Mining Platforms (Transitioning to Process Intelligence Platforms), Business Process Automation Tools

Overview

Product Information on ABBYY Timeline

Updated 13th October 2025

What is ABBYY Timeline?

ABBYY Timeline software enables organizations to analyze and visualize business process data through process intelligence capabilities. It allows users to import data from various systems and automatically create process maps, providing insights into how processes are executed over time. The software offers features for monitoring, discovering inefficiencies, and identifying bottlenecks to help improve operational performance. Advanced analytics and root cause analysis tools are included to support continuous process optimization. ABBYY Timeline aids in compliance, risk management, and business decision-making by offering an objective view of process execution across different departments and systems.

ABBYY Timeline Pricing

ABBYY Timeline software follows a subscription-based pricing model with several plan tiers that vary based on features, number of users, and data processing capacity Clients choose plans according to project requirements, and pricing is adjusted based on the scope of use and additional functionalities selected Implementation and professional services may incur separate charges depending on customization needs.

Overall experience with ABBYY Timeline

Senior Web Developer
500M - 1B USD, Miscellaneous
FAVORABLE

“Access to Real Devices Improves Testing Accuracy”

5.0
Jul 19, 2025
Being able to test new sites on every latest desktop and mobile device while being a remote worker has changed everything. In the past, I’ve had to try to get my hands on as many new iPhone, Android, tablet, Windows, Mac, and Google Phone devices as possible to accurately test anything. Working remotely, that made QA a nightmare.
Designer
<50M USD, Software
CRITICAL

“Tool Supports Process Visualization and Issue Detection in ERP Environments”

3.0
Jul 17, 2025
Its a good tool that i often use to help me reconstruct processes from ERP systems and it helps visualize, analyze and optimize the processes by creating flowcharts and interactive timelines.

About Company

Company Description

Updated 21st December 2023

ABBYY is a global company that combines AI innovation and expertise to convert data from critical business documents and processes into intelligent, actionable results in real-time across over 200 languages. The primary business problem ABBYY addresses is transforming large amounts of data into useful and actionable insights. ABBYY empowers thousands of companies worldwide to achieve critical objectives such as enhancing customer experience, operational efficiency, and gaining a competitive edge.

Company Details

Updated 13th May 2025
Year Founded
1989
Head office location
Austin, United States
Number of employees
501 - 1000
Website
https://www.abbyy.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About ABBYY Timeline
Reviewer Insights for: ABBYY Timeline
Deciding Factors: ABBYY Timeline Vs. Market Average
Performance of ABBYY Timeline Across Market Features

ABBYY Timeline Likes & Dislikes

Like

The fact that they're real devices is such a huge relief. I've never worked with an emulator that didn't have some inaccuracies or drawbacks. Connecting to real devices also lets me easily check the last few recent versions of each device too, which is essential when testing for iPhones or the Galaxy Fold, whose viewports and resolutions can vary so much between versions.

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Like

You can set alerts and monitor ongoing processes to catch issues such as bottlenecks, deviations etc. before they become critical. You can also monitor live process data and simulate hypothetical changes

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Like

Powerful Process Visualization: The timeline view clearly shows how processes unfold over time, making it easy to spot inefficiencies and deviations Data-Driven Insights: It uncovers hidden patterns and bottlenecks using real event log data, providing actionable intelligence. Predictive and Real-Time Analytics: The platform not only analyzes past perfomacnes but also predicts future issues and triggers alerts in real time.

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Dislike

Connecting to real devices, having them initialize anew each time, and then loading up whatever I need to test can take a while. That may be nitpicky, but when you have to test four different versions of iPhone, Android, Galaxy S, Galaxy Fold, and Google Phone, in addition to Mac and Windows laptops, you start to get impatient.

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Dislike

Advanced configuration can be tricky and may require training, also task mining may also require add-ons.

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Dislike

Steep Learning Curve for New Users: While powerful, the platform can be complex at first and may require training to fully leverage. Data Preparation Requirements: The need for clean, well-structured event data can be time-consuming and may require significant effort upfront. Limited Customization in Visuals and Dashboards: Some users find the customization options for reports and dashboards somewhat limited compared to BI tools.

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Peer Discussions

ABBYY Timeline Reviews and Ratings

Showing data for 56 ratings and reviews for Process Mining Platforms (Transitioning to Process Intelligence Platforms) market. View all 91 ratings and reviews across markets for a complete picture.

4.4

(56 Ratings)

Rating Distribution

5 Star
41%
4 Star
54%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.5

Product Capabilities

4.5

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Senior Web Developer
    50M-1B USD
    Miscellaneous
    Review Source

    Access to Real Devices Improves Testing Accuracy

    5.0
    Jul 19, 2025
    Being able to test new sites on every latest desktop and mobile device while being a remote worker has changed everything. In the past, I’ve had to try to get my hands on as many new iPhone, Android, tablet, Windows, Mac, and Google Phone devices as possible to accurately test anything. Working remotely, that made QA a nightmare.
  • Process Engineer
    <50M USD
    Consumer Goods
    Review Source

    Timeline Visualization Enhances Detection of Process Inefficiencies and Deviations Easily

    4.0
    Aug 8, 2025
    Powerful insights and clear visuals for smarter decisions.
  • Designer
    <50M USD
    Software
    Review Source

    Tool Supports Process Visualization and Issue Detection in ERP Environments

    3.0
    Jul 17, 2025
    Its a good tool that i often use to help me reconstruct processes from ERP systems and it helps visualize, analyze and optimize the processes by creating flowcharts and interactive timelines.
  • Network Engineer
    50M-1B USD
    IT Services
    Review Source

    Powerful and user-friendly process mining tool that drives real operational insights.

    5.0
    Jul 13, 2025
    my overall experience with abbyy timeline has been positive.The platform offers strong capabilities in process mining and visualization, allowing for detailed analysis of business processes.The integration with other tools and the ability to drill down into specific process variants were also quite helpful.
  • IT Associate
    <50M USD
    Healthcare and Biotech
    Review Source

    Clear Timeline Views Enhance Understanding While Large Datasets Cause Slowdowns

    3.0
    Jul 14, 2025
    The tool makes it easy to visualize processes and spot inefficiencies with clear timelines and root cause analysis. For us, the automated insights and alerts are helpful. It was only a little slow with large datasets. Dat needs to be very clean.
...
Showing Result 1-5 of 70

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  • Magic Quadrant for Process Mining Platforms (Transitioning to Process Intelligence Platforms)

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