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  3. Accruent EMS
Logo of Accruent EMS

Accruent EMS

byAccruent
in
3.3
Market Presence: Resource Scheduling Applications, Workplace Experience Applications

Overview

Product Information on Accruent EMS

Updated 20th April 2026

What is Accruent EMS?

Accruent EMS helps enterprises and higher education institutions simplify workplace and campus scheduling by centralizing room booking, desk booking, classroom and exam scheduling, event management, shared resource scheduling, and space utilization reporting in one system. EMS supports flexible work and connected campus experiences with mobile booking, custom reports, video conferencing integrations such as Microsoft Teams and Zoom, and integrations with workplace hardware and software systems like Outlook, signage, HVAC, lighting controls, and AV equipment. It is designed for organizations that need scalable scheduling, analytics, and operational visibility across multiple locations, buildings, or campuses.

Accruent EMS Pricing

Accruent EMS software offers a pricing model based on factors such as the number of locations, users, and modules required. The software typically provides tiered or custom pricing depending on the specific operational needs and scale of facilities management required by organizations. Additional features and integrations may influence the overall cost structure for organizations adopting the software.

Accruent EMS Product Images

EMS Outlook Integration
EMS Outlook Integration
EMS Web App
EMS Web App
AI-Powered Mobile App
AI-Powered Mobile App

Overall experience with Accruent EMS

Director of Product
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Ease of Training and Reliable Performance Highlighted in EMS Event Management System”

4.0
Apr 16, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Operations Associate
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“High Customization Options Stand Out Amid Interface Difficulties and Frequent Adjustments”

2.0
Apr 14, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 7th December 2023

Accruent provides intelligent solutions for the management of the built environment, including real estate, integrated technology systems, and the connected physical and digital assets. Accruent strives to redefine how organizations utilize data to change their approach to facilities and assets management. By transforming the interaction between people and systems, Accruent makes the process more streamlined. The company has significant office locations in Austin, New Orleans, London, and Amsterdam. It offers its services to a diverse portfolio of industries across over 150 countries worldwide.

Company Details

Updated 30th March 2026
Company type
Public
Year Founded
1995
Head office location
Austin, United States
Number of employees
1001 - 5000
Website
https://www.accruent.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Accruent EMS Reviews and Ratings

3.3

(12 Ratings)

Rating Distribution

5 Star
8%
4 Star
50%
3 Star
8%
2 Star
25%
1 Star
8%
Why ratings and reviews count differ?
  • Director of Product
    Gov't/PS/Ed
    Education
    Review Source

    Ease of Training and Reliable Performance Highlighted in EMS Event Management System

    4.0
    Apr 16, 2026
    Overall, I have enjoyed using EMS as our event management system. The system is fairly simple, making it easy to train and on-board new users. Our customer service representative is readily available when we need assistance and he responds quickly to email communication.
  • Director of Product
    Gov't/PS/Ed
    Education
    Review Source

    Ease of Training and Reliable Performance Highlighted in EMS Event Management System

    4.0
    Apr 16, 2026
    Overall, I have enjoyed using EMS as our event management system. The system is fairly simple, making it easy to train and on-board new users. Our customer service representative is readily available when we need assistance and he responds quickly to email communication.
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  • Magic Quadrant for Workplace Experience Applications
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Accruent EMS Likes & Dislikes

Like

I like the consistent performance of EMS. In the three years I have used EMS, we have not seen any major glitches or performance issues, which allows us to manage our customer relationships and event space efficiently. I also like that when I first started using EMS three years ago, Accruent offered a self-paced training library. This training tool was instrumental in my onboarding and allowed me to quickly become proficient in using the software. We have a total of four buildings using EMS to manage event reservations and I like that we can all use the software differently to achieve our unique goals and objectives.

Like

I like the consistent performance of EMS. In the three years I have used EMS, we have not seen any major glitches or performance issues, which allows us to manage our customer relationships and event space efficiently. I also like that when I first started using EMS three years ago, Accruent offered a self-paced training library. This training tool was instrumental in my onboarding and allowed me to quickly become proficient in using the software. We have a total of four buildings using EMS to manage event reservations and I like that we can all use the software differently to achieve our unique goals and objectives.

Like

I like the consistent performance of EMS. In the three years I have used EMS, we have not seen any major glitches or performance issues, which allows us to manage our customer relationships and event space efficiently. I also like that when I first started using EMS three years ago, Accruent offered a self-paced training library. This training tool was instrumental in my onboarding and allowed me to quickly become proficient in using the software. We have a total of four buildings using EMS to manage event reservations and I like that we can all use the software differently to achieve our unique goals and objectives.

Dislike

The EMS DTC leaves a lot to be desired in terms of the user experience. It is difficult and very clunky to train users in. The HRTK is also difficult to set up and requires frequent adjustments. Most of all, the Microsoft Outlook/ Exchange integration is incredibly difficult to set up and manage, and severely lacks documentation.

Dislike

The EMS DTC leaves a lot to be desired in terms of the user experience. It is difficult and very clunky to train users in. The HRTK is also difficult to set up and requires frequent adjustments. Most of all, the Microsoft Outlook/ Exchange integration is incredibly difficult to set up and manage, and severely lacks documentation.

Dislike

The EMS DTC leaves a lot to be desired in terms of the user experience. It is difficult and very clunky to train users in. The HRTK is also difficult to set up and requires frequent adjustments. Most of all, the Microsoft Outlook/ Exchange integration is incredibly difficult to set up and manage, and severely lacks documentation.

Reviewer Insights for: Accruent EMS