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Logo of Acumatica Cloud ERP

Acumatica Cloud ERP

byAcumatica
in
4.4
Market Presence: Cloud ERP for Service-Centric Enterprises, Cloud ERP for Product-Centric Enterprises

Overview

Product Information on Acumatica Cloud ERP

Updated 18th November 2025

What is Acumatica Cloud ERP?

Acumatica Cloud ERP is a software designed for enterprise resource planning, offering features such as financial management, project accounting, customer relationship management, inventory control, and supply chain management. The software provides tools for automating business processes and offers real-time visibility into key operations. It supports multi-entity, multi-currency, and multi-language capabilities, enabling organizations to manage distributed operations and global business processes. The software integrates with various business applications and supports mobile access to critical data, aiming to improve operational efficiency and decision-making. Acumatica Cloud ERP is used by organizations to address challenges in streamlining workflows and increasing oversight across departments.

Acumatica Cloud ERP Pricing

Acumatica Cloud ERP software uses a consumption-based pricing model, where fees are determined by the resources utilized rather than per-user licensing. Pricing depends on factors such as transaction volume and required modules. The software includes core and industry-specific functions, and customers can scale usage and add features according to business needs. Exact pricing details are provided upon request.

Acumatica Cloud ERP Product Images

Retail Commerce Dashboard
Retail Commerce Dashboard
Field Service Dashboard
Field Service Dashboard
Job Cost Accounting Dashboard
Job Cost Accounting Dashboard

Overall experience with Acumatica Cloud ERP

ASSISTANT MANAGER
50M - 250M USD, Banking
FAVORABLE

“Acumatica: A Refined Customer-Driven Platform”

5.0
Mar 26, 2025
Compared to our prior program, Acumatica is very user friendly and has great customer support. They continue to prove they are a customer driven platform that takes our feedback and considers ideas for system-wide changes.
In-House Coordinator
<50M USD, Miscellaneous
CRITICAL

“Lacks basic functionality ”

2.0
Nov 9, 2021
The program does not have some seemingly simple and widely used functions and their customer support does not understand the issued that we have brought to them and we cannot find solutions.

About Company

Company Description

Updated 13th October 2023

Acumatica provides a unified, modern, cloud-based business management platform designed to help today’s small and medium-sized businesses connect every facet of their operations. With Acumatica, the information you need to make critical decisions is right at your fingertips, wherever you are. Our technology and licensing are designed to be flexible and growth-friendly—adapting gracefully to the changing needs of growing businesses and freeing you up to focus on delighting more customers.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2007
Head office location
Bellevue, United States
Number of employees
100 - 499
Website
https://acumatica.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Acumatica Cloud ERP
Deciding Factors: Acumatica Cloud ERP Vs. Market Average
Performance of Acumatica Cloud ERP Across Market Features

Acumatica Cloud ERP Likes & Dislikes

Like

Acumatica uses data to give us the information we need when we need it, and the flexibility to tailor the experience to each role.

Like

Accounting, inventory, order processing, and shipping all in one place (theoretically).

Like

Flexibility with customizations and integrations, user interface ease of use, and cloud-based.

Dislike

Their report designer has many limitations which requires a lot of creative thinking to get the results needed.

Dislike

Customer service is not helpful - we found an issue with their shipping software where it is outputting documentation that is essentially illegal and were told that it is working as designed. We sell packages of products as bundles and there is not good way to do this in the system. Packing slips will list every item in the BOM -including packaging and stickers- for bundles which is a nightmare for clarity and international shipping. We are unable to do something as simple as have our customers prepay an order before shipping. The B2B portal is terrible, confusing to customers and no visibility on our end.

Dislike

Implementation complexity, customization costs, and steep learning curve for a new user.

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Peer Discussions

Acumatica Cloud ERP Reviews and Ratings

Showing data for 118 ratings and reviews for Cloud ERP for Product-Centric Enterprises market. View all 278 ratings and reviews across markets for a complete picture.

4.4

(118 Ratings)

Rating Distribution

5 Star
47%
4 Star
47%
3 Star
4%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.2

Service & Support

4.5

Product Capabilities

4.4

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ASSISTANT MANAGER
    50M-1B USD
    Banking
    Review Source

    Acumatica: A Refined Customer-Driven Platform

    5.0
    Mar 26, 2025
    Compared to our prior program, Acumatica is very user friendly and has great customer support. They continue to prove they are a customer driven platform that takes our feedback and considers ideas for system-wide changes.
  • IT ASSOCIATE
    50M-1B USD
    Construction
    Review Source

    Acumatica ERP

    4.0
    Aug 27, 2024
    Acumatica ERP is a powerful and flexible platform that can cater to a wide range of business needs. It has been a one stop shop for our business, not having to go into multiple systems for information and improving efficiency.
  • MANAGER, CUSTOMER SERVICE AND SUPPORT
    <50M USD
    Manufacturing
    Review Source

    Acumatica changed our business. We have a one stop shop for all our Data

    4.0
    Feb 20, 2024
    It has been a great hub for our business. Brought all departments together. One stop shop. Had we not customized our system we may be a lot further along.
  • Chief Financial Officer
    <50M USD
    Construction
    Review Source

    Flexible cloud system

    4.0
    Mar 8, 2024
    Great team to implement is critical and so is the business team
  • SR. BUSINESS ANALYST - BUSINESS INTELLIG
    1B-10B USD
    Real Estate
    Review Source

    Acumatica Cloud ERP : Platform to optimizing multiple business processes

    4.0
    Dec 23, 2022
    Acumatica Cloud ERP provides extensive tools to manage different verticals like operations , finance , planning etc. It helps business by providing modules like supply chain management, CRM etc.
...
Showing Result 1-5 of 118

Recommended Gartner Research

  • Critical Capabilities for Cloud ERP for Product-Centric Enterprises
  • Magic Quadrant for Cloud ERP for Product-Centric Enterprises

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